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Reporting period: Aug '23Jul '24

I Carusi Overview

<10 Places
Restaurant

Brand Satisfaction

84%
2pp

Country Rank

Austria
238 of 551

Category Rank

Restaurant
164 of 354

Rating Score

4.4

Sales Power

Sales Index

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I Carusi Brand Profile

Aug '23Jul '24

Austria

I Carusi has a much lower satisfaction score for its Pricing compared to its other aspects. However, I Carusi has succeeded in its Place aspect, with a 95% satisfaction score.

Place
95%
4pp
Food and Drinks
91%
Staff
72%
8pp
Service
69%
2pp
Pricing
67%
13pp
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I Carusi Satisfaction Trend

Feb '24Jul '24

Austria

I Carusi's brand satisfaction has increased compared to previous month and now stands at 80%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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I Carusi Food and Drinks

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I Carusi Portion Size

Aug '23Jul '24

Austria

I Carusi remains a consumer favourite, maintaining a consistent 80% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

80%

Aspect Rank

167 of 348
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I Carusi Food Quality

Aug '23Jul '24

Austria

I Carusi has shown an increase in Food Quality, with a jump from 65% last year to an impressive 75% this year.

Satisfaction Score

75%
10pp

Aspect Rank

69 of 354
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I Carusi Menu Selection

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

104 of 353
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Satisfaction Score

Aspect Rank

41 of 354
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I Carusi Drinks

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

33 of 353
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Satisfaction Score

Aspect Rank

213 of 283
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I Carusi Place

I Carusi is one of the most promising brand to delight customers. Use Realytics to know more

I Carusi Atmosphere and Décor

Aug '23Jul '24

Austria

I Carusi is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

220 of 353
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I Carusi Cleanliness and Hygiene

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

20 of 338
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I Carusi Options for different visitors

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

128 of 331
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I Carusi Comfort

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

43 of 333
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I Carusi Venue Congestion

Aug '23Jul '24

Austria

I Carusi is still the go-to place for customers, as their Venue Congestion score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

38 of 320
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I Carusi Dining Area

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

58 of 345
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I Carusi Pricing

I Carusi is losing some of its appeal, with a concerning 13% decrease in satisfaction for Pricing dropping from 80% last year to 67% this year.

I Carusi Price

Aug '23Jul '24

Austria

I Carusi is struggling to meet customer expectations, with a 14% decrease in satisfaction in Price aspect, falling from 80% last year to 66% this year.

Satisfaction Score

66%
14pp

Aspect Rank

173 of 354
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I Carusi Promotions

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

63 of 161
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I Carusi Service

I Carusi continues to evolve, with a 2% increase in customer satisfaction of Service, climbing from 67% last year to 69% this year.

I Carusi Billing and Payment

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

245 of 277
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I Carusi Opening Hours

Aug '23Jul '24

Austria

I Carusi remains a consumer favourite, maintaining a consistent 33% satisfaction score in Opening Hours aspect for both this year and last year.

Satisfaction Score

33%

Aspect Rank

45 of 235
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I Carusi Dining Options

Aug '23Jul '24

Austria

I Carusi is still the go-to place for customers, as their Dining Options score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

341 of 354
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I Carusi Waiting Time

Aug '23Jul '24

Austria

I Carusi remains a consumer favourite, maintaining a consistent 63% satisfaction score in Waiting Time aspect for both this year and last year.

Satisfaction Score

63%

Aspect Rank

150 of 353
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I Carusi Order Processing

Aug '23Jul '24

Austria

I Carusi is still the go-to place for customers, as their Order Processing score remains high at 67%, consistent with last year's score.

Satisfaction Score

67%

Aspect Rank

83 of 353
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I Carusi Staff

I Carusi is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 80% last year to 72% this year.

I Carusi Staff Competence

Aug '23Jul '24

Austria

I Carusi remains a consumer favourite, maintaining a consistent 67% satisfaction score in Staff Competence aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

175 of 304
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I Carusi Staff Friendliness

Aug '23Jul '24

Austria

I Carusi is facing challenges in evolving its Staff Friendliness aspect, with a 3% decrease in customer satisfaction, dropping from 90% last year to 87% this year.

Satisfaction Score

87%
3pp

Aspect Rank

185 of 354
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I Carusi Staff Attentiveness

Aug '23Jul '24

Austria

I Carusi is still the go-to place for customers, as their Staff Attentiveness score remains high at 67%, consistent with last year's score.

Satisfaction Score

67%

Aspect Rank

232 of 341
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I Carusi Staff Members

Aug '23Jul '24

Austria

I Carusi is facing challenges in maintaining its customer experience, with a noticeable 32% decrease in their Staff Members aspect satisfaction score, dropping from 65% to 33% this year.

Satisfaction Score

33%
32pp

Aspect Rank

332 of 353
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