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Reporting period: Jun '23May '24

Gösser Bräu Graz Overview

<10 Places
Restaurant

Brand Satisfaction

84%
3pp

Country Rank

Austria
231 of 564

Category Rank

Restaurant
167 of 369

Rating Score

4.3

Sales Power

Sales Index

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Gösser Bräu Graz Brand Profile

Jun '23May '24

Austria

Gösser Bräu Graz has a much lower satisfaction score for its Pricing compared to its other aspects. However, Gösser Bräu Graz has succeeded in its Staff aspect, with a 95% satisfaction score.

Staff
95%
6pp
Place
92%
8pp
Food and Drinks
82%
4pp
Service
78%
7pp
Pricing
65%
9pp
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Gösser Bräu Graz Satisfaction Trend

Dec '23May '24

Austria

Gösser Bräu Graz's brand satisfaction has decreased compared to previous month and now stands at 73%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Gösser Bräu Graz Food and Drinks

Gösser Bräu Graz is losing some of its appeal, with a concerning 4% decrease in satisfaction for Food and Drinks dropping from 86% last year to 82% this year.

Gösser Bräu Graz Food Quality

Jun '23May '24

Austria

Gösser Bräu Graz is struggling to meet customer expectations, with a 2% decrease in satisfaction in Food Quality aspect, falling from 48% last year to 46% this year.

Satisfaction Score

46%
2pp

Aspect Rank

229 of 355
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Gösser Bräu Graz Dishes

Jun '23May '24

Austria

Gösser Bräu Graz has shown an increase in Dishes, with a jump from 77% last year to an impressive 78% this year.

Satisfaction Score

78%
1pp

Aspect Rank

210 of 355
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Satisfaction Score

Aspect Rank

49 of 354
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Gösser Bräu Graz Place

Gösser Bräu Graz is struggling to meet customer expectations. Use Realytics to know why

Gösser Bräu Graz Atmosphere and Décor

Jun '23May '24

Austria

Use Realytics to know more about Gösser Bräu Grazlink

Satisfaction Score

Aspect Rank

58 of 355
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Gösser Bräu Graz Pricing

Gösser Bräu Graz is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 74% last year to 65% this year.

Gösser Bräu Graz Price

Jun '23May '24

Austria

Gösser Bräu Graz is facing challenges in evolving its Price aspect, with a 9% decrease in customer satisfaction, dropping from 74% last year to 65% this year.

Satisfaction Score

65%
9pp

Aspect Rank

182 of 355
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Gösser Bräu Graz Service

Gösser Bräu Graz is facing challenges in maintaining its customer experience, with a noticeable 7% decrease in their Service aspect satisfaction score, dropping from 85% to 78% this year.

Gösser Bräu Graz Waiting Time

Jun '23May '24

Austria

Gösser Bräu Graz is losing some of its appeal, with a concerning 9% decrease in satisfaction for Waiting Time dropping from 67% last year to 58% this year.

Satisfaction Score

58%
9pp

Aspect Rank

92 of 354
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Gösser Bräu Graz Staff

Gösser Bräu Graz is one of the most promising brand to delight customers. Use Realytics to know more

Gösser Bräu Graz Staff Competence

Jun '23May '24

Austria

Gösser Bräu Graz remains a consumer favourite, maintaining a consistent 80% satisfaction score in Staff Competence aspect for both this year and last year.

Satisfaction Score

80%

Aspect Rank

18 of 300
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Gösser Bräu Graz Staff Friendliness

Jun '23May '24

Austria

Use Realytics to know more about Gösser Bräu Grazlink

Satisfaction Score

Aspect Rank

38 of 355
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Gösser Bräu Graz Staff Attentiveness

Jun '23May '24

Austria

Gösser Bräu Graz is still the go-to place for customers, as their Staff Attentiveness score remains high at 88%, consistent with last year's score.

Satisfaction Score

88%

Aspect Rank

38 of 342
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Gösser Bräu Graz Staff Members

Jun '23May '24

Austria

Gösser Bräu Graz continues to evolve, with a 29% increase in customer satisfaction of Staff Members, climbing from 57% last year to 86% this year.

Satisfaction Score

86%
29pp

Aspect Rank

49 of 355
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