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Reporting period: Aug '23Jul '24

Glöckl Bräu - Graz Overview

<10 Places
Restaurant

Brand Satisfaction

84%
5pp

Country Rank

Austria
219 of 551

Category Rank

Restaurant
151 of 354

Rating Score

4.1

Sales Power

Sales Index

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Glöckl Bräu - Graz Brand Profile

Aug '23Jul '24

Austria

Glöckl Bräu - Graz has a much lower satisfaction score for its Service compared to its other aspects. However, Glöckl Bräu - Graz has succeeded in its Place aspect, with a 88% satisfaction score.

Place
88%
5pp
Staff
86%
4pp
Pricing
84%
6pp
Food and Drinks
83%
7pp
Service
82%
9pp
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Glöckl Bräu - Graz Satisfaction Trend

Feb '24Jul '24

Austria

Glöckl Bräu - Graz's brand satisfaction has decreased compared to previous month and now stands at 84%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Glöckl Bräu - Graz Food and Drinks

Glöckl Bräu - Graz is losing some of its appeal, with a concerning 7% decrease in satisfaction for Food and Drinks dropping from 90% last year to 83% this year.

Glöckl Bräu - Graz Portion Size

Aug '23Jul '24

Austria

Glöckl Bräu - Graz is struggling to meet customer expectations, with a 16% decrease in satisfaction in Portion Size aspect, falling from 91% last year to 75% this year.

Satisfaction Score

75%
16pp

Aspect Rank

203 of 348
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Glöckl Bräu - Graz Food Quality

Aug '23Jul '24

Austria

Glöckl Bräu - Graz is losing its edge, with a noticeable decrease in guest satisfaction in Food Quality aspect, down from 66% last year to 48% this year.

Satisfaction Score

48%
18pp

Aspect Rank

240 of 354
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Glöckl Bräu - Graz Menu Selection

Aug '23Jul '24

Austria

Glöckl Bräu - Graz remains a consumer favourite, maintaining a consistent 90% satisfaction score in Menu Selection aspect for both this year and last year.

Satisfaction Score

90%

Aspect Rank

205 of 353
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Glöckl Bräu - Graz Dishes

Aug '23Jul '24

Austria

Glöckl Bräu - Graz is facing challenges in evolving its Dishes aspect, with a 12% decrease in customer satisfaction, dropping from 78% last year to 66% this year.

Satisfaction Score

66%
12pp

Aspect Rank

290 of 354
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Satisfaction Score

Aspect Rank

121 of 353
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Glöckl Bräu - Graz Cuisines

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

135 of 283
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Glöckl Bräu - Graz Place

Glöckl Bräu - Graz is facing challenges in maintaining its customer experience, with a noticeable 5% decrease in their Place aspect satisfaction score, dropping from 93% to 88% this year.

Glöckl Bräu - Graz Atmosphere and Décor

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

95 of 353
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Glöckl Bräu - Graz Cleanliness and Hygiene

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

19 of 338
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Glöckl Bräu - Graz Options for different visitors

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

84 of 331
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Glöckl Bräu - Graz Comfort

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

56 of 333
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Glöckl Bräu - Graz Venue Congestion

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

157 of 320
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Glöckl Bräu - Graz Dining Area

Aug '23Jul '24

Austria

Glöckl Bräu - Graz is still the go-to place for customers, as their Dining Area score remains high at 86%, consistent with last year's score.

Satisfaction Score

86%

Aspect Rank

85 of 345
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Glöckl Bräu - Graz Pricing

Glöckl Bräu - Graz has shown an increase in Pricing, with a jump from 78% last year to an impressive 84% this year.

Glöckl Bräu - Graz Price

Aug '23Jul '24

Austria

Glöckl Bräu - Graz continues to evolve, with a 6% increase in customer satisfaction of Price, climbing from 78% last year to 84% this year.

Satisfaction Score

84%
6pp

Aspect Rank

92 of 354
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Glöckl Bräu - Graz Service

Glöckl Bräu - Graz is losing some of its appeal, with a concerning 9% decrease in satisfaction for Service dropping from 91% last year to 82% this year.

Glöckl Bräu - Graz Billing and Payment

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

32 of 277
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Glöckl Bräu - Graz Opening Hours

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

175 of 235
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Glöckl Bräu - Graz Dining Options

Aug '23Jul '24

Austria

Glöckl Bräu - Graz is struggling to meet customer expectations, with a 8% decrease in satisfaction in Dining Options aspect, falling from 94% last year to 86% this year.

Satisfaction Score

86%
8pp

Aspect Rank

183 of 354
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Glöckl Bräu - Graz Waiting Time

Aug '23Jul '24

Austria

Glöckl Bräu - Graz is losing its edge, with a noticeable decrease in guest satisfaction in Waiting Time aspect, down from 89% last year to 79% this year.

Satisfaction Score

79%
10pp

Aspect Rank

68 of 353
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Glöckl Bräu - Graz Order Processing

Aug '23Jul '24

Austria

Glöckl Bräu - Graz remains a consumer favourite, maintaining a consistent 60% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

60%

Aspect Rank

119 of 353
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Glöckl Bräu - Graz Staff

Glöckl Bräu - Graz has successfully improved guest experience, as their "Staff" satisfaction score jumped from 82% last year to an 86% this year.

Glöckl Bräu - Graz Staff Competence

Aug '23Jul '24

Austria

Glöckl Bräu - Graz is still the go-to place for customers, as their Staff Competence score remains high at 60%, consistent with last year's score.

Satisfaction Score

60%

Aspect Rank

199 of 304
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Satisfaction Score

Aspect Rank

85 of 354
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Glöckl Bräu - Graz Staff Attentiveness

Aug '23Jul '24

Austria

Glöckl Bräu - Graz remains a consumer favourite, maintaining a consistent 75% satisfaction score in Staff Attentiveness aspect for both this year and last year.

Satisfaction Score

75%

Aspect Rank

199 of 341
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Glöckl Bräu - Graz Staff Avaliability

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

88 of 108
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Glöckl Bräu - Graz Staff Members

Aug '23Jul '24

Austria

Glöckl Bräu - Graz is still the go-to place for customers, as their Staff Members score remains high at 67%, consistent with last year's score.

Satisfaction Score

67%

Aspect Rank

164 of 353
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