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Reporting period: Feb '23Jan '24

Freiraum Overview

<10 Places
Bar and Pub

Brand Satisfaction

63%
6pp

Country Rank

Austria
150 of 162

Category Rank

Bar and Pub
25 of 26

Rating Score

3.2

Sales Power

Sales Index

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Freiraum Brand Profile

Feb '23Jan '24

Austria

Freiraum has a much lower satisfaction score for its Location compared to its other aspects. However, Freiraum has succeeded in its Place aspect, with a 67% satisfaction score.

Place
67%
4pp
Food and Drinks
67%
13pp
Staff
63%
2pp
Service
59%
5pp
Pricing
34%
9pp
Location
0%
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Freiraum Food and Drinks

Freiraum is losing some of its appeal, with a concerning 13% decrease in satisfaction for Food and Drinks dropping from 80% last year to 67% this year.

Freiraum Portion Size

Feb '23Jan '24

Austria

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Satisfaction Score

Aspect Rank

25 of 25
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Freiraum Food Quality

Feb '23Jan '24

Austria

Freiraum is struggling to meet customer expectations, with a 34% decrease in satisfaction in Food Quality aspect, falling from 62% last year to 28% this year.

Satisfaction Score

28%
34pp

Aspect Rank

19 of 26
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Freiraum Menu Selection

Feb '23Jan '24

Austria

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Satisfaction Score

Aspect Rank

21 of 26
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Freiraum Dishes

Feb '23Jan '24

Austria

Freiraum is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 72% last year to 57% this year.

Satisfaction Score

57%
15pp

Aspect Rank

24 of 26
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Freiraum Drinks

Feb '23Jan '24

Austria

Freiraum is facing challenges in evolving its Drinks aspect, with a 6% decrease in customer satisfaction, dropping from 83% last year to 77% this year.

Satisfaction Score

77%
6pp

Aspect Rank

18 of 26
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Freiraum Cuisines

Feb '23Jan '24

Austria

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Satisfaction Score

Aspect Rank

18 of 19
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Freiraum Location

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Freiraum Parking

Feb '23Jan '24

Austria

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Satisfaction Score

Aspect Rank

1 of 12
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Satisfaction Score

Aspect Rank

4 of 26
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Freiraum Views and Surroundings

Feb '23Jan '24

Austria

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Satisfaction Score

Aspect Rank

7 of 21
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Freiraum Place

Freiraum is facing challenges in maintaining its customer experience, with a noticeable 4% decrease in their Place aspect satisfaction score, dropping from 71% to 67% this year.

Satisfaction Score

Aspect Rank

14 of 26
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Freiraum Cleanliness and Hygiene

Feb '23Jan '24

Austria

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Satisfaction Score

Aspect Rank

13 of 24
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Freiraum Restrooms

Feb '23Jan '24

Austria

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Satisfaction Score

Aspect Rank

12 of 20
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Freiraum Options for different visitors

Feb '23Jan '24

Austria

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Satisfaction Score

Aspect Rank

20 of 25
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Freiraum Comfort

Feb '23Jan '24

Austria

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Satisfaction Score

Aspect Rank

1 of 24
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Freiraum Venue Congestion

Feb '23Jan '24

Austria

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Satisfaction Score

Aspect Rank

5 of 25
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Freiraum Dining Area

Feb '23Jan '24

Austria

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Satisfaction Score

Aspect Rank

23 of 26
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Freiraum Work and study friendly

Feb '23Jan '24

Austria

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Satisfaction Score

Aspect Rank

5 of 5
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Freiraum Pricing

Freiraum is losing some of its appeal, with a concerning 9% decrease in satisfaction for Pricing dropping from 43% last year to 34% this year.

Freiraum Price

Feb '23Jan '24

Austria

Freiraum is struggling to meet customer expectations, with a 8% decrease in satisfaction in Price aspect, falling from 42% last year to 34% this year.

Satisfaction Score

34%
8pp

Aspect Rank

24 of 26
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Freiraum Service

Freiraum is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 64% last year to 59% this year.

Freiraum Billing and Payment

Feb '23Jan '24

Austria

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Satisfaction Score

Aspect Rank

18 of 23
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Freiraum Opening Hours

Feb '23Jan '24

Austria

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Satisfaction Score

Aspect Rank

16 of 19
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Freiraum Dining Options

Feb '23Jan '24

Austria

Freiraum is facing challenges in evolving its Dining Options aspect, with a 9% decrease in customer satisfaction, dropping from 93% last year to 84% this year.

Satisfaction Score

84%
9pp

Aspect Rank

6 of 26
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Freiraum Waiting Time

Feb '23Jan '24

Austria

Freiraum is facing challenges in maintaining its customer experience, with a noticeable 16% decrease in their Waiting Time aspect satisfaction score, dropping from 40% to 24% this year.

Satisfaction Score

24%
16pp

Aspect Rank

15 of 26
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Freiraum Order Processing

Feb '23Jan '24

Austria

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Satisfaction Score

Aspect Rank

22 of 26
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Freiraum Staff

Freiraum has shown an increase in Staff, with a jump from 61% last year to an impressive 63% this year.

Freiraum Staff Competence

Feb '23Jan '24

Austria

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Satisfaction Score

Aspect Rank

23 of 23
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Freiraum Staff Friendliness

Feb '23Jan '24

Austria

Freiraum continues to evolve, with a 20% increase in customer satisfaction of Staff Friendliness, climbing from 65% last year to 85% this year.

Satisfaction Score

85%
20pp

Aspect Rank

9 of 26
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Freiraum Staff Attentiveness

Feb '23Jan '24

Austria

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Satisfaction Score

Aspect Rank

18 of 24
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Freiraum Staff Avaliability

Feb '23Jan '24

Austria

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Satisfaction Score

Aspect Rank

7 of 11
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Freiraum Staff Members

Feb '23Jan '24

Austria

Freiraum is losing some of its appeal, with a concerning 6% decrease in satisfaction for Staff Members dropping from 39% last year to 33% this year.

Satisfaction Score

33%
6pp

Aspect Rank

8 of 26
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