Freiraum Brand Profile
Jul '23 — Jun '24
Austria
Freiraum has a much lower satisfaction score for its Service compared to its other aspects. However, Freiraum has succeeded in its Food and Drinks aspect, with a 71% satisfaction score.
Freiraum Satisfaction Trend
Jan '24 — Jun '24
Austria
Freiraum's brand satisfaction has increased compared to previous month and now stands at 83%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Freiraum Food and Drinks
Freiraum is losing some of its appeal, with a concerning 4% decrease in satisfaction for Food and Drinks dropping from 75% last year to 71% this year.
Freiraum Food Quality
Jul '23 — Jun '24
Austria
Freiraum is struggling to meet customer expectations, with a 18% decrease in satisfaction in Food Quality aspect, falling from 41% last year to 23% this year.
Satisfaction Score
Aspect Rank
Freiraum Dishes
Jul '23 — Jun '24
Austria
Freiraum is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 59% last year to 54% this year.
Satisfaction Score
Aspect Rank
Freiraum Drinks
Jul '23 — Jun '24
Austria
Freiraum has shown an increase in Drinks, with a jump from 79% last year to an impressive 84% this year.
Satisfaction Score
Aspect Rank
Freiraum Place
Freiraum continues to evolve, with a 6% increase in customer satisfaction of Place, climbing from 64% last year to 70% this year.
Freiraum Atmosphere and Décor
Jul '23 — Jun '24
Austria
Satisfaction Score
Aspect Rank
Freiraum Comfort
Jul '23 — Jun '24
Austria
Satisfaction Score
Aspect Rank
Freiraum Service
Freiraum remains a consumer favourite, maintaining a consistent 59% satisfaction score in Service aspect for both this year and last year.
Freiraum Dining Options
Jul '23 — Jun '24
Austria
Freiraum is facing challenges in evolving its Dining Options aspect, with a 7% decrease in customer satisfaction, dropping from 94% last year to 87% this year.
Satisfaction Score
Aspect Rank
Freiraum Waiting Time
Jul '23 — Jun '24
Austria
Freiraum has successfully improved guest experience, as their "Waiting Time" satisfaction score jumped from 27% last year to an 32% this year.
Satisfaction Score
Aspect Rank
Freiraum Staff
Freiraum continues to improve, with a notable increase in customer satisfaction for their Staff aspect, rising from 59% to 67% this year.
Freiraum Staff Friendliness
Jul '23 — Jun '24
Austria
Freiraum is still the go-to place for customers, as their Staff Friendliness score remains high at 79%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Freiraum Staff Members
Jul '23 — Jun '24
Austria
Freiraum has demonstrated resilience in the industry, with a 25% increase in customer satisfaction for Staff Members rising from 28% to 53% this year.
Satisfaction Score
Aspect Rank
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