FERHAT DÖNER Brand Profile
Aug '23 — Jul '24
Austria
FERHAT DÖNER has a much lower satisfaction score for its Service compared to its other aspects. However, FERHAT DÖNER has succeeded in its Food and Drinks aspect, with a 76% satisfaction score.
FERHAT DÖNER Satisfaction Trend
Feb '24 — Jul '24
Austria
FERHAT DÖNER's brand satisfaction has decreased compared to previous month and now stands at 65%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
FERHAT DÖNER Food and Drinks
FERHAT DÖNER is losing some of its appeal, with a concerning 4% decrease in satisfaction for Food and Drinks dropping from 80% last year to 76% this year.
FERHAT DÖNER Portion Size
Aug '23 — Jul '24
Austria
FERHAT DÖNER remains a consumer favourite, maintaining a consistent 63% satisfaction score in Portion Size aspect for both this year and last year.
Satisfaction Score
Aspect Rank
FERHAT DÖNER Food Quality
Aug '23 — Jul '24
Austria
FERHAT DÖNER is struggling to meet customer expectations, with a 7% decrease in satisfaction in Food Quality aspect, falling from 65% last year to 58% this year.
Satisfaction Score
Aspect Rank
FERHAT DÖNER Menu Selection
Aug '23 — Jul '24
Austria
FERHAT DÖNER is still the go-to place for customers, as their Menu Selection score remains high at 52%, consistent with last year's score.
Satisfaction Score
Aspect Rank
FERHAT DÖNER Dishes
Aug '23 — Jul '24
Austria
FERHAT DÖNER is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 81% last year to 78% this year.
Satisfaction Score
Aspect Rank
FERHAT DÖNER Drinks
Aug '23 — Jul '24
Austria
FERHAT DÖNER has shown an increase in Drinks, with a jump from 71% last year to an impressive 76% this year.
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
FERHAT DÖNER Place
FERHAT DÖNER continues to evolve, with a 21% increase in customer satisfaction of Place, climbing from 40% last year to 61% this year.
FERHAT DÖNER Atmosphere and Décor
Aug '23 — Jul '24
Austria
FERHAT DÖNER remains a consumer favourite, maintaining a consistent 83% satisfaction score in Atmosphere and Décor aspect for both this year and last year.
Satisfaction Score
Aspect Rank
FERHAT DÖNER Cleanliness and Hygiene
Aug '23 — Jul '24
Austria
FERHAT DÖNER has successfully improved guest experience, as their "Cleanliness and Hygiene" satisfaction score jumped from 69% last year to an 86% this year.
Satisfaction Score
Aspect Rank
FERHAT DÖNER Restrooms
Aug '23 — Jul '24
Austria
FERHAT DÖNER is still the go-to place for customers, as their Restrooms score remains high at 71%, consistent with last year's score.
Satisfaction Score
Aspect Rank
FERHAT DÖNER Options for different visitors
Aug '23 — Jul '24
Austria
FERHAT DÖNER remains a consumer favourite, maintaining a consistent 50% satisfaction score in Options for different visitors aspect for both this year and last year.
Satisfaction Score
Aspect Rank
FERHAT DÖNER Child-Friendly Conditions
Aug '23 — Jul '24
Austria
Satisfaction Score
Aspect Rank
FERHAT DÖNER Comfort
Aug '23 — Jul '24
Austria
FERHAT DÖNER is still the go-to place for customers, as their Comfort score remains high at 52%, consistent with last year's score.
Satisfaction Score
Aspect Rank
FERHAT DÖNER Venue Congestion
Aug '23 — Jul '24
Austria
Satisfaction Score
Aspect Rank
FERHAT DÖNER Dining Area
Aug '23 — Jul '24
Austria
FERHAT DÖNER remains a consumer favourite, maintaining a consistent 61% satisfaction score in Dining Area aspect for both this year and last year.
Satisfaction Score
Aspect Rank
FERHAT DÖNER Pricing
FERHAT DÖNER continues to improve, with a notable increase in customer satisfaction for their Pricing aspect, rising from 54% to 75% this year.
FERHAT DÖNER Price
Aug '23 — Jul '24
Austria
FERHAT DÖNER has demonstrated resilience in the industry, with a 22% increase in customer satisfaction for Price rising from 53% to 75% this year.
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
FERHAT DÖNER Service
FERHAT DÖNER is facing challenges in evolving its Service aspect, with a 2% decrease in customer satisfaction, dropping from 47% last year to 45% this year.
FERHAT DÖNER Billing and Payment
Aug '23 — Jul '24
Austria
FERHAT DÖNER is still the go-to place for customers, as their Billing and Payment score remains high at 23%, consistent with last year's score.
Satisfaction Score
Aspect Rank
FERHAT DÖNER Opening Hours
Aug '23 — Jul '24
Austria
FERHAT DÖNER remains a consumer favourite, maintaining a consistent 38% satisfaction score in Opening Hours aspect for both this year and last year.
Satisfaction Score
Aspect Rank
FERHAT DÖNER Dining Options
Aug '23 — Jul '24
Austria
FERHAT DÖNER is still the go-to place for customers, as their Dining Options score remains high at 70%, consistent with last year's score.
Satisfaction Score
Aspect Rank
FERHAT DÖNER Waiting Time
Aug '23 — Jul '24
Austria
FERHAT DÖNER is facing challenges in maintaining its customer experience, with a noticeable 4% decrease in their Waiting Time aspect satisfaction score, dropping from 46% to 42% this year.
Satisfaction Score
Aspect Rank
FERHAT DÖNER Order Processing
Aug '23 — Jul '24
Austria
FERHAT DÖNER remains a consumer favourite, maintaining a consistent 36% satisfaction score in Order Processing aspect for both this year and last year.
Satisfaction Score
Aspect Rank
FERHAT DÖNER Staff
FERHAT DÖNER is losing some of its appeal, with a concerning 16% decrease in satisfaction for Staff dropping from 71% last year to 55% this year.
FERHAT DÖNER Staff Competence
Aug '23 — Jul '24
Austria
FERHAT DÖNER is still the go-to place for customers, as their Staff Competence score remains high at 29%, consistent with last year's score.
Satisfaction Score
Aspect Rank
FERHAT DÖNER Staff Friendliness
Aug '23 — Jul '24
Austria
FERHAT DÖNER is struggling to meet customer expectations, with a 21% decrease in satisfaction in Staff Friendliness aspect, falling from 71% last year to 50% this year.
Satisfaction Score
Aspect Rank
FERHAT DÖNER Staff Attentiveness
Aug '23 — Jul '24
Austria
FERHAT DÖNER remains a consumer favourite, maintaining a consistent 56% satisfaction score in Staff Attentiveness aspect for both this year and last year.
Satisfaction Score
Aspect Rank
FERHAT DÖNER Staff Members
Aug '23 — Jul '24
Austria
FERHAT DÖNER is still the go-to place for customers, as their Staff Members score remains high at 59%, consistent with last year's score.
Satisfaction Score
Aspect Rank
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