FERHAT DÖNER Brand Profile
Jul '23 — Jun '24
Austria
FERHAT DÖNER has a much lower satisfaction score for its Service compared to its other aspects. However, FERHAT DÖNER has succeeded in its Food and Drinks aspect, with a 77% satisfaction score.
FERHAT DÖNER Satisfaction Trend
Jan '24 — Jun '24
Austria
FERHAT DÖNER's brand satisfaction has decreased compared to previous month and now stands at 71%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
FERHAT DÖNER Food and Drinks
FERHAT DÖNER is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 79% last year to 77% this year.
FERHAT DÖNER Portion Size
Jul '23 — Jun '24
Austria
FERHAT DÖNER remains a consumer favourite, maintaining a consistent 69% satisfaction score in Portion Size aspect for both this year and last year.
Satisfaction Score
Aspect Rank
FERHAT DÖNER Food Quality
Jul '23 — Jun '24
Austria
FERHAT DÖNER is struggling to meet customer expectations, with a 6% decrease in satisfaction in Food Quality aspect, falling from 65% last year to 59% this year.
Satisfaction Score
Aspect Rank
FERHAT DÖNER Dishes
Jul '23 — Jun '24
Austria
FERHAT DÖNER is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 81% last year to 80% this year.
Satisfaction Score
Aspect Rank
FERHAT DÖNER Drinks
Jul '23 — Jun '24
Austria
FERHAT DÖNER is facing challenges in evolving its Drinks aspect, with a 1% decrease in customer satisfaction, dropping from 76% last year to 75% this year.
Satisfaction Score
Aspect Rank
FERHAT DÖNER Place
FERHAT DÖNER has shown an increase in Place, with a jump from 43% last year to an impressive 59% this year.
FERHAT DÖNER Atmosphere and Décor
Jul '23 — Jun '24
Austria
FERHAT DÖNER is still the go-to place for customers, as their Atmosphere and Décor score remains high at 84%, consistent with last year's score.
Satisfaction Score
Aspect Rank
FERHAT DÖNER Cleanliness and Hygiene
Jul '23 — Jun '24
Austria
FERHAT DÖNER continues to evolve, with a 19% increase in customer satisfaction of Cleanliness and Hygiene, climbing from 67% last year to 86% this year.
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
FERHAT DÖNER Dining Area
Jul '23 — Jun '24
Austria
FERHAT DÖNER remains a consumer favourite, maintaining a consistent 60% satisfaction score in Dining Area aspect for both this year and last year.
Satisfaction Score
Aspect Rank
FERHAT DÖNER Pricing
FERHAT DÖNER has successfully improved guest experience, as their "Pricing" satisfaction score jumped from 51% last year to an 76% this year.
FERHAT DÖNER Price
Jul '23 — Jun '24
Austria
FERHAT DÖNER continues to improve, with a notable increase in customer satisfaction for their Price aspect, rising from 50% to 76% this year.
Satisfaction Score
Aspect Rank
FERHAT DÖNER Service
FERHAT DÖNER is facing challenges in maintaining its customer experience, with a noticeable 1% decrease in their Service aspect satisfaction score, dropping from 46% to 45% this year.
FERHAT DÖNER Waiting Time
Jul '23 — Jun '24
Austria
FERHAT DÖNER is losing some of its appeal, with a concerning 4% decrease in satisfaction for Waiting Time dropping from 45% last year to 41% this year.
Satisfaction Score
Aspect Rank
FERHAT DÖNER Staff
FERHAT DÖNER is struggling to meet customer expectations, with a 13% decrease in satisfaction in Staff aspect, falling from 69% last year to 56% this year.
FERHAT DÖNER Staff Friendliness
Jul '23 — Jun '24
Austria
FERHAT DÖNER is losing its edge, with a noticeable decrease in guest satisfaction in Staff Friendliness aspect, down from 70% last year to 52% this year.
Satisfaction Score
Aspect Rank
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