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Reporting period: Apr '23Mar '24

FERHAT DÖNER Overview

<10 Places
Restaurant

Brand Satisfaction

69%
2pp

Country Rank

Austria
522 of 596

Category Rank

Restaurant
341 of 382

Rating Score

3.8

Sales Power

Sales Index

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FERHAT DÖNER Brand Profile

Apr '23Mar '24

Austria

FERHAT DÖNER has a much lower satisfaction score for its Service compared to its other aspects. However, FERHAT DÖNER has succeeded in its Food and Drinks aspect, with a 78% satisfaction score.

Food and Drinks
78%
1pp
Pricing
72%
23pp
Staff
58%
18pp
Place
55%
10pp
Service
44%
1pp
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FERHAT DÖNER Satisfaction Trend

Last 6 months

Austria

FERHAT DÖNER's brand satisfaction has decreased compared to previous month and now stands at 55%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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FERHAT DÖNER Food and Drinks

FERHAT DÖNER is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food and Drinks dropping from 79% last year to 78% this year.

FERHAT DÖNER Food Quality

Apr '23Mar '24

Austria

FERHAT DÖNER is struggling to meet customer expectations, with a 5% decrease in satisfaction in Food Quality aspect, falling from 65% last year to 60% this year.

Satisfaction Score

60%
5pp

Aspect Rank

174 of 382
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FERHAT DÖNER Portion Size

Apr '23Mar '24

Austria

FERHAT DÖNER remains a consumer favourite, maintaining a consistent 67% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

85 of 375
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FERHAT DÖNER Drinks

Apr '23Mar '24

Austria

FERHAT DÖNER is still the go-to place for customers, as their Drinks score remains high at 77%, consistent with last year's score.

Satisfaction Score

77%

Aspect Rank

123 of 381
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FERHAT DÖNER Dishes

Apr '23Mar '24

Austria

FERHAT DÖNER is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 81% last year to 80% this year.

Satisfaction Score

80%
1pp

Aspect Rank

205 of 382
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FERHAT DÖNER Place

FERHAT DÖNER has shown an increase in Place, with a jump from 45% last year to an impressive 55% this year.

FERHAT DÖNER Atmosphere and Décor

Apr '23Mar '24

Austria

FERHAT DÖNER remains a consumer favourite, maintaining a consistent 80% satisfaction score in Atmosphere and Décor aspect for both this year and last year.

Satisfaction Score

80%

Aspect Rank

332 of 382
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FERHAT DÖNER Dining Area

Apr '23Mar '24

Austria

FERHAT DÖNER is still the go-to place for customers, as their Dining Area score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

18 of 372
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FERHAT DÖNER Cleanliness and Hygiene

Apr '23Mar '24

Austria

FERHAT DÖNER continues to evolve, with a 17% increase in customer satisfaction of Cleanliness and Hygiene, climbing from 68% last year to 85% this year.

Satisfaction Score

85%
17pp

Aspect Rank

20 of 365
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FERHAT DÖNER Venue Congestion

Apr '23Mar '24

Austria

Use Realytics to know more about FERHAT DÖNERlink

Satisfaction Score

Aspect Rank

13 of 345
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FERHAT DÖNER Pricing

FERHAT DÖNER has successfully improved guest experience, as their "Pricing" satisfaction score jumped from 49% last year to an 72% this year.

FERHAT DÖNER Price

Apr '23Mar '24

Austria

FERHAT DÖNER continues to improve, with a notable increase in customer satisfaction for their Price aspect, rising from 48% to 71% this year.

Satisfaction Score

71%
23pp

Aspect Rank

166 of 382
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FERHAT DÖNER Service

FERHAT DÖNER is facing challenges in evolving its Service aspect, with a 1% decrease in customer satisfaction, dropping from 45% last year to 44% this year.

FERHAT DÖNER Waiting Time

Apr '23Mar '24

Austria

FERHAT DÖNER is facing challenges in maintaining its customer experience, with a noticeable 2% decrease in their Waiting Time aspect satisfaction score, dropping from 43% to 41% this year.

Satisfaction Score

41%
2pp

Aspect Rank

142 of 381
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FERHAT DÖNER Staff

FERHAT DÖNER is losing some of its appeal, with a concerning 18% decrease in satisfaction for Staff dropping from 76% last year to 58% this year.

FERHAT DÖNER Staff Friendliness

Apr '23Mar '24

Austria

FERHAT DÖNER is struggling to meet customer expectations, with a 24% decrease in satisfaction in Staff Friendliness aspect, falling from 77% last year to 53% this year.

Satisfaction Score

53%
24pp

Aspect Rank

356 of 382
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