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Reporting period: Apr '23Mar '24

Fenster Café Overview

<10 Places
Cafe

Brand Satisfaction

63%
16pp

Country Rank

Austria
566 of 596

Category Rank

Cafe
65 of 74

Rating Score

3.6

Sales Power

Sales Index

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Fenster Café Brand Profile

Apr '23Mar '24

Austria

Fenster Café has a much lower satisfaction score for its Pricing compared to its other aspects. However, Fenster Café has succeeded in its Food and Drinks aspect, with a 76% satisfaction score.

Food and Drinks
76%
11pp
Service
73%
4pp
Staff
71%
27pp
Pricing
20%
2pp
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Fenster Café Satisfaction Trend

Last 6 months

Austria

Fenster Café's brand satisfaction has increased compared to previous month and now stands at 100%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Fenster Café Food and Drinks

Fenster Café is losing some of its appeal, with a concerning 11% decrease in satisfaction for Food and Drinks dropping from 87% last year to 76% this year.

Fenster Café Drinks

Apr '23Mar '24

Austria

Fenster Café is struggling to meet customer expectations, with a 9% decrease in satisfaction in Drinks aspect, falling from 88% last year to 79% this year.

Satisfaction Score

79%
9pp

Aspect Rank

51 of 74
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Fenster Café Dishes

Apr '23Mar '24

Austria

Fenster Café is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 90% last year to 80% this year.

Satisfaction Score

80%
10pp

Aspect Rank

45 of 74
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Fenster Café Pricing

Fenster Café is struggling to meet customer expectations. Use Realytics to know why

Satisfaction Score

Aspect Rank

72 of 74
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Fenster Café Service

Fenster Café is facing challenges in evolving its Service aspect, with a 4% decrease in customer satisfaction, dropping from 77% last year to 73% this year.

Fenster Café Staff

Fenster Café is facing challenges in maintaining its customer experience, with a noticeable 27% decrease in their Staff aspect satisfaction score, dropping from 98% to 71% this year.

Fenster Café Staff Friendliness

Apr '23Mar '24

Austria

Fenster Café is losing some of its appeal, with a concerning 16% decrease in satisfaction for Staff Friendliness dropping from 100% last year to 84% this year.

Satisfaction Score

84%
16pp

Aspect Rank

27 of 74
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