EL GAUCHO Brand Profile
Aug '23 — Jul '24
Austria
EL GAUCHO has a much lower satisfaction score for its Pricing compared to its other aspects. However, EL GAUCHO has succeeded in its Food and Drinks aspect, with a 85% satisfaction score.
EL GAUCHO Satisfaction Trend
Feb '24 — Jul '24
Austria
EL GAUCHO's brand satisfaction remains unchanged compared to the previous month and continues to stand at 73%. Use Realytics to closely monitor satisfaction score changes and assess how well the brand continues to meet customer expectations.
EL GAUCHO Food and Drinks
EL GAUCHO is losing some of its appeal, with a concerning 4% decrease in satisfaction for Food and Drinks dropping from 89% last year to 85% this year.
EL GAUCHO Portion Size
Aug '23 — Jul '24
Austria
EL GAUCHO remains a consumer favourite, maintaining a consistent 29% satisfaction score in Portion Size aspect for both this year and last year.
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Aspect Rank
EL GAUCHO Food Quality
Aug '23 — Jul '24
Austria
EL GAUCHO is struggling to meet customer expectations, with a 7% decrease in satisfaction in Food Quality aspect, falling from 67% last year to 60% this year.
Satisfaction Score
Aspect Rank
EL GAUCHO Menu Selection
Aug '23 — Jul '24
Austria
EL GAUCHO has shown an increase in Menu Selection, with a jump from 87% last year to an impressive 90% this year.
Satisfaction Score
Aspect Rank
EL GAUCHO Dishes
Aug '23 — Jul '24
Austria
EL GAUCHO is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 90% last year to 85% this year.
Satisfaction Score
Aspect Rank
EL GAUCHO Drinks
Aug '23 — Jul '24
Austria
EL GAUCHO is facing challenges in evolving its Drinks aspect, with a 1% decrease in customer satisfaction, dropping from 86% last year to 85% this year.
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Aspect Rank
EL GAUCHO Place
EL GAUCHO is facing challenges in maintaining its customer experience, with a noticeable 1% decrease in their Place aspect satisfaction score, dropping from 84% to 83% this year.
EL GAUCHO Atmosphere and Décor
Aug '23 — Jul '24
Austria
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Aspect Rank
EL GAUCHO Cleanliness and Hygiene
Aug '23 — Jul '24
Austria
EL GAUCHO is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 50%, consistent with last year's score.
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EL GAUCHO Options for different visitors
Aug '23 — Jul '24
Austria
EL GAUCHO remains a consumer favourite, maintaining a consistent 88% satisfaction score in Options for different visitors aspect for both this year and last year.
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Aspect Rank
EL GAUCHO Child-Friendly Conditions
Aug '23 — Jul '24
Austria
Satisfaction Score
Aspect Rank
EL GAUCHO Comfort
Aug '23 — Jul '24
Austria
EL GAUCHO is still the go-to place for customers, as their Comfort score remains high at 40%, consistent with last year's score.
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Aspect Rank
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EL GAUCHO Dining Area
Aug '23 — Jul '24
Austria
EL GAUCHO remains a consumer favourite, maintaining a consistent 55% satisfaction score in Dining Area aspect for both this year and last year.
Satisfaction Score
Aspect Rank
EL GAUCHO Pricing
EL GAUCHO is losing some of its appeal, with a concerning 15% decrease in satisfaction for Pricing dropping from 50% last year to 35% this year.
EL GAUCHO Price
Aug '23 — Jul '24
Austria
EL GAUCHO is struggling to meet customer expectations, with a 15% decrease in satisfaction in Price aspect, falling from 50% last year to 35% this year.
Satisfaction Score
Aspect Rank
EL GAUCHO Service
EL GAUCHO is still the go-to place for customers, as their Service score remains high at 77%, consistent with last year's score.
EL GAUCHO Billing and Payment
Aug '23 — Jul '24
Austria
EL GAUCHO remains a consumer favourite, maintaining a consistent 33% satisfaction score in Billing and Payment aspect for both this year and last year.
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Aspect Rank
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EL GAUCHO Waiting Time
Aug '23 — Jul '24
Austria
EL GAUCHO is losing its edge, with a noticeable decrease in guest satisfaction in Waiting Time aspect, down from 54% last year to 42% this year.
Satisfaction Score
Aspect Rank
EL GAUCHO Order Processing
Aug '23 — Jul '24
Austria
EL GAUCHO continues to evolve, with a 21% increase in customer satisfaction of Order Processing, climbing from 54% last year to 75% this year.
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Aspect Rank
EL GAUCHO Staff
EL GAUCHO is facing challenges in evolving its Staff aspect, with a 6% decrease in customer satisfaction, dropping from 82% last year to 76% this year.
EL GAUCHO Staff Competence
Aug '23 — Jul '24
Austria
EL GAUCHO is still the go-to place for customers, as their Staff Competence score remains high at 77%, consistent with last year's score.
Satisfaction Score
Aspect Rank
EL GAUCHO Staff Friendliness
Aug '23 — Jul '24
Austria
EL GAUCHO is facing challenges in maintaining its customer experience, with a noticeable 15% decrease in their Staff Friendliness aspect satisfaction score, dropping from 93% to 78% this year.
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Aspect Rank
EL GAUCHO Staff Attentiveness
Aug '23 — Jul '24
Austria
Satisfaction Score
Aspect Rank
EL GAUCHO Staff Members
Aug '23 — Jul '24
Austria
EL GAUCHO has successfully improved guest experience, as their "Staff Members" satisfaction score jumped from 51% last year to an 55% this year.
Satisfaction Score
Aspect Rank
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