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Reporting period: Jul '23Jun '24

El Gaucho Overview

<10 Places
Restaurant

Brand Satisfaction

81%
4pp

Country Rank

Austria
302 of 557

Category Rank

Restaurant
209 of 366

Rating Score

4.1

Sales Power

Sales Index

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El Gaucho Brand Profile

Jul '23Jun '24

Austria

El Gaucho has a much lower satisfaction score for its Pricing compared to its other aspects. However, El Gaucho has succeeded in its Food and Drinks aspect, with a 85% satisfaction score.

Food and Drinks
85%
4pp
Place
82%
4pp
Service
78%
Staff
77%
6pp
Pricing
39%
13pp
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El Gaucho Satisfaction Trend

Jan '24Jun '24

Austria

El Gaucho's brand satisfaction has decreased compared to previous month and now stands at 73%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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El Gaucho Food and Drinks

El Gaucho is losing some of its appeal, with a concerning 4% decrease in satisfaction for Food and Drinks dropping from 89% last year to 85% this year.

El Gaucho Food Quality

Jul '23Jun '24

Austria

El Gaucho is struggling to meet customer expectations, with a 10% decrease in satisfaction in Food Quality aspect, falling from 69% last year to 59% this year.

Satisfaction Score

59%
10pp

Aspect Rank

162 of 366
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Satisfaction Score

Aspect Rank

69 of 364
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El Gaucho Dishes

Jul '23Jun '24

Austria

El Gaucho is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 89% last year to 86% this year.

Satisfaction Score

86%
3pp

Aspect Rank

136 of 366
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El Gaucho Drinks

Jul '23Jun '24

Austria

El Gaucho has shown an increase in Drinks, with a jump from 84% last year to an impressive 85% this year.

Satisfaction Score

85%
1pp

Aspect Rank

94 of 366
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El Gaucho Place

El Gaucho is facing challenges in evolving its Place aspect, with a 4% decrease in customer satisfaction, dropping from 86% last year to 82% this year.

El Gaucho Atmosphere and Décor

Jul '23Jun '24

Austria

El Gaucho is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

186 of 366
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El Gaucho Pricing

El Gaucho is facing challenges in maintaining its customer experience, with a noticeable 13% decrease in their Pricing aspect satisfaction score, dropping from 52% to 39% this year.

El Gaucho Price

Jul '23Jun '24

Austria

El Gaucho is losing some of its appeal, with a concerning 12% decrease in satisfaction for Price dropping from 51% last year to 39% this year.

Satisfaction Score

39%
12pp

Aspect Rank

298 of 366
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El Gaucho Service

El Gaucho remains a consumer favourite, maintaining a consistent 78% satisfaction score in Service aspect for both this year and last year.

El Gaucho Waiting Time

Jul '23Jun '24

Austria

El Gaucho is struggling to meet customer expectations, with a 8% decrease in satisfaction in Waiting Time aspect, falling from 55% last year to 47% this year.

Satisfaction Score

47%
8pp

Aspect Rank

119 of 365
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El Gaucho Order Processing

Jul '23Jun '24

Austria

El Gaucho continues to evolve, with a 19% increase in customer satisfaction of Order Processing, climbing from 56% last year to 75% this year.

Satisfaction Score

75%
19pp

Aspect Rank

8 of 365
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El Gaucho Staff

El Gaucho is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 83% last year to 77% this year.

El Gaucho Staff Friendliness

Jul '23Jun '24

Austria

El Gaucho is facing challenges in evolving its Staff Friendliness aspect, with a 10% decrease in customer satisfaction, dropping from 92% last year to 82% this year.

Satisfaction Score

82%
10pp

Aspect Rank

226 of 366
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El Gaucho Staff Members

Jul '23Jun '24

Austria

El Gaucho is facing challenges in maintaining its customer experience, with a noticeable 4% decrease in their Staff Members aspect satisfaction score, dropping from 53% to 49% this year.

Satisfaction Score

49%
4pp

Aspect Rank

139 of 366
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