El Gaucho Brand Profile
Jul '23 — Jun '24
Austria
El Gaucho has a much lower satisfaction score for its Pricing compared to its other aspects. However, El Gaucho has succeeded in its Food and Drinks aspect, with a 85% satisfaction score.
El Gaucho Satisfaction Trend
Jan '24 — Jun '24
Austria
El Gaucho's brand satisfaction has decreased compared to previous month and now stands at 73%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
El Gaucho Food and Drinks
El Gaucho is losing some of its appeal, with a concerning 4% decrease in satisfaction for Food and Drinks dropping from 89% last year to 85% this year.
El Gaucho Food Quality
Jul '23 — Jun '24
Austria
El Gaucho is struggling to meet customer expectations, with a 10% decrease in satisfaction in Food Quality aspect, falling from 69% last year to 59% this year.
Satisfaction Score
Aspect Rank
El Gaucho Menu Selection
Jul '23 — Jun '24
Austria
Satisfaction Score
Aspect Rank
El Gaucho Dishes
Jul '23 — Jun '24
Austria
El Gaucho is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 89% last year to 86% this year.
Satisfaction Score
Aspect Rank
El Gaucho Drinks
Jul '23 — Jun '24
Austria
El Gaucho has shown an increase in Drinks, with a jump from 84% last year to an impressive 85% this year.
Satisfaction Score
Aspect Rank
El Gaucho Place
El Gaucho is facing challenges in evolving its Place aspect, with a 4% decrease in customer satisfaction, dropping from 86% last year to 82% this year.
El Gaucho Atmosphere and Décor
Jul '23 — Jun '24
Austria
Satisfaction Score
Aspect Rank
El Gaucho Pricing
El Gaucho is facing challenges in maintaining its customer experience, with a noticeable 13% decrease in their Pricing aspect satisfaction score, dropping from 52% to 39% this year.
El Gaucho Price
Jul '23 — Jun '24
Austria
El Gaucho is losing some of its appeal, with a concerning 12% decrease in satisfaction for Price dropping from 51% last year to 39% this year.
Satisfaction Score
Aspect Rank
El Gaucho Service
El Gaucho remains a consumer favourite, maintaining a consistent 78% satisfaction score in Service aspect for both this year and last year.
El Gaucho Waiting Time
Jul '23 — Jun '24
Austria
El Gaucho is struggling to meet customer expectations, with a 8% decrease in satisfaction in Waiting Time aspect, falling from 55% last year to 47% this year.
Satisfaction Score
Aspect Rank
El Gaucho Order Processing
Jul '23 — Jun '24
Austria
El Gaucho continues to evolve, with a 19% increase in customer satisfaction of Order Processing, climbing from 56% last year to 75% this year.
Satisfaction Score
Aspect Rank
El Gaucho Staff
El Gaucho is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 83% last year to 77% this year.
El Gaucho Staff Friendliness
Jul '23 — Jun '24
Austria
El Gaucho is facing challenges in evolving its Staff Friendliness aspect, with a 10% decrease in customer satisfaction, dropping from 92% last year to 82% this year.
Satisfaction Score
Aspect Rank
El Gaucho Staff Members
Jul '23 — Jun '24
Austria
El Gaucho is facing challenges in maintaining its customer experience, with a noticeable 4% decrease in their Staff Members aspect satisfaction score, dropping from 53% to 49% this year.
Satisfaction Score
Aspect Rank