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Reporting period: Jun '23May '24

El Gaucho Overview

<10 Places
Restaurant

Brand Satisfaction

81%
4pp

Country Rank

Austria
302 of 564

Category Rank

Restaurant
211 of 369

Rating Score

4.1

Sales Power

Sales Index

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El Gaucho Brand Profile

Jun '23May '24

Austria

El Gaucho has a much lower satisfaction score for its Pricing compared to its other aspects. However, El Gaucho has succeeded in its Food and Drinks aspect, with a 86% satisfaction score.

Food and Drinks
86%
3pp
Place
82%
3pp
Service
79%
Staff
76%
8pp
Pricing
40%
13pp
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El Gaucho Satisfaction Trend

Dec '23May '24

Austria

El Gaucho's brand satisfaction remains unchanged compared to the previous month and continues to stand at 81%. Use Realytics to closely monitor satisfaction score changes and assess how well the brand continues to meet customer expectations.

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El Gaucho Food and Drinks

El Gaucho is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 89% last year to 86% this year.

El Gaucho Food Quality

Jun '23May '24

Austria

El Gaucho is struggling to meet customer expectations, with a 9% decrease in satisfaction in Food Quality aspect, falling from 70% last year to 61% this year.

Satisfaction Score

61%
9pp

Aspect Rank

155 of 369
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Satisfaction Score

Aspect Rank

70 of 369
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El Gaucho Dishes

Jun '23May '24

Austria

El Gaucho is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 90% last year to 87% this year.

Satisfaction Score

87%
3pp

Aspect Rank

114 of 369
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El Gaucho Drinks

Jun '23May '24

Austria

El Gaucho has shown an increase in Drinks, with a jump from 83% last year to an impressive 86% this year.

Satisfaction Score

86%
3pp

Aspect Rank

92 of 368
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El Gaucho Place

El Gaucho is facing challenges in evolving its Place aspect, with a 3% decrease in customer satisfaction, dropping from 85% last year to 82% this year.

El Gaucho Atmosphere and Décor

Jun '23May '24

Austria

El Gaucho is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

199 of 369
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El Gaucho Pricing

El Gaucho is facing challenges in maintaining its customer experience, with a noticeable 13% decrease in their Pricing aspect satisfaction score, dropping from 53% to 40% this year.

El Gaucho Price

Jun '23May '24

Austria

El Gaucho is losing some of its appeal, with a concerning 13% decrease in satisfaction for Price dropping from 53% last year to 40% this year.

Satisfaction Score

40%
13pp

Aspect Rank

299 of 369
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El Gaucho Service

El Gaucho remains a consumer favourite, maintaining a consistent 79% satisfaction score in Service aspect for both this year and last year.

Satisfaction Score

Aspect Rank

19 of 369
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El Gaucho Waiting Time

Jun '23May '24

Austria

El Gaucho is still the go-to place for customers, as their Waiting Time score remains high at 55%, consistent with last year's score.

Satisfaction Score

55%

Aspect Rank

98 of 368
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El Gaucho Order Processing

Jun '23May '24

Austria

El Gaucho continues to evolve, with a 17% increase in customer satisfaction of Order Processing, climbing from 57% last year to 74% this year.

Satisfaction Score

74%
17pp

Aspect Rank

10 of 368
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El Gaucho Staff

El Gaucho is struggling to meet customer expectations, with a 8% decrease in satisfaction in Staff aspect, falling from 84% last year to 76% this year.

El Gaucho Staff Friendliness

Jun '23May '24

Austria

El Gaucho is losing its edge, with a noticeable decrease in guest satisfaction in Staff Friendliness aspect, down from 92% last year to 81% this year.

Satisfaction Score

81%
11pp

Aspect Rank

240 of 369
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El Gaucho Staff Members

Jun '23May '24

Austria

El Gaucho is facing challenges in evolving its Staff Members aspect, with a 11% decrease in customer satisfaction, dropping from 55% last year to 44% this year.

Satisfaction Score

44%
11pp

Aspect Rank

150 of 369
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