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Reporting period: Aug '23Jul '24

DerMann, der verwöhnt Overview

10-100 Places
Cafe

Brand Satisfaction

70%
3pp

Country Rank

Austria
22 of 39

Category Rank

Cafe
10 of 11

Rating Score

3.3

Sales Power

Sales Index

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DerMann, der verwöhnt Brand Profile

Aug '23Jul '24

Austria

DerMann, der verwöhnt has a much lower satisfaction score for its Pricing compared to its other aspects. However, DerMann, der verwöhnt has succeeded in its Location aspect, with a 92% satisfaction score.

Location
92%
1pp
Food and Drinks
77%
4pp
Place
72%
2pp
Service
63%
5pp
Staff
62%
3pp
Pricing
46%
4pp
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DerMann, der verwöhnt Satisfaction Trend

Feb '24Jul '24

Austria

DerMann, der verwöhnt's brand satisfaction has increased compared to previous month and now stands at 68%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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DerMann, der verwöhnt Food and Drinks

DerMann, der verwöhnt is losing some of its appeal, with a concerning 4% decrease in satisfaction for Food and Drinks dropping from 81% last year to 77% this year.

DerMann, der verwöhnt Portion Size

Aug '23Jul '24

Austria

DerMann, der verwöhnt remains a consumer favourite, maintaining a consistent 50% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

9 of 10
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DerMann, der verwöhnt Food Quality

Aug '23Jul '24

Austria

DerMann, der verwöhnt is struggling to meet customer expectations, with a 13% decrease in satisfaction in Food Quality aspect, falling from 66% last year to 53% this year.

Satisfaction Score

53%
13pp

Aspect Rank

7 of 11
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DerMann, der verwöhnt Menu Selection

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

9 of 11
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DerMann, der verwöhnt Dishes

Aug '23Jul '24

Austria

DerMann, der verwöhnt is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 77% last year to 73% this year.

Satisfaction Score

73%
4pp

Aspect Rank

11 of 11
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DerMann, der verwöhnt Drinks

Aug '23Jul '24

Austria

DerMann, der verwöhnt is facing challenges in evolving its Drinks aspect, with a 2% decrease in customer satisfaction, dropping from 83% last year to 81% this year.

Satisfaction Score

81%
2pp

Aspect Rank

7 of 11
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DerMann, der verwöhnt Cuisines

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

2 of 3
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DerMann, der verwöhnt Location

DerMann, der verwöhnt is struggling to meet customer expectations. Use Realytics to know why

DerMann, der verwöhnt Parking

Aug '23Jul '24

Austria

DerMann, der verwöhnt has shown an increase in Parking, with a jump from 87% last year to an impressive 88% this year.

Satisfaction Score

88%
1pp

Aspect Rank

4 of 11
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DerMann, der verwöhnt Conveniently Situated

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

6 of 11
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DerMann, der verwöhnt Views and Surroundings

Aug '23Jul '24

Austria

DerMann, der verwöhnt is facing challenges in maintaining its customer experience, with a noticeable 11% decrease in their Views and Surroundings aspect satisfaction score, dropping from 100% to 89% this year.

Satisfaction Score

89%
11pp

Aspect Rank

10 of 10
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DerMann, der verwöhnt Transport Accessibility

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

1 of 8
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DerMann, der verwöhnt Place

DerMann, der verwöhnt is losing some of its appeal, with a concerning 2% decrease in satisfaction for Place dropping from 74% last year to 72% this year.

DerMann, der verwöhnt Atmosphere and Décor

Aug '23Jul '24

Austria

DerMann, der verwöhnt is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

8 of 11
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DerMann, der verwöhnt Cleanliness and Hygiene

Aug '23Jul '24

Austria

DerMann, der verwöhnt continues to evolve, with a 13% increase in customer satisfaction of Cleanliness and Hygiene, climbing from 42% last year to 55% this year.

Satisfaction Score

55%
13pp

Aspect Rank

6 of 11
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DerMann, der verwöhnt Restrooms

Aug '23Jul '24

Austria

DerMann, der verwöhnt is still the go-to place for customers, as their Restrooms score remains high at 56%, consistent with last year's score.

Satisfaction Score

56%

Aspect Rank

5 of 11
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DerMann, der verwöhnt Options for different visitors

Aug '23Jul '24

Austria

DerMann, der verwöhnt remains a consumer favourite, maintaining a consistent 86% satisfaction score in Options for different visitors aspect for both this year and last year.

Satisfaction Score

86%

Aspect Rank

4 of 11
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DerMann, der verwöhnt Child-Friendly Conditions

Aug '23Jul '24

Austria

DerMann, der verwöhnt is still the go-to place for customers, as their Child-Friendly Conditions score remains high at 89%, consistent with last year's score.

Satisfaction Score

89%

Aspect Rank

6 of 11
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DerMann, der verwöhnt Comfort

Aug '23Jul '24

Austria

DerMann, der verwöhnt remains a consumer favourite, maintaining a consistent 69% satisfaction score in Comfort aspect for both this year and last year.

Satisfaction Score

69%

Aspect Rank

6 of 11
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DerMann, der verwöhnt Venue Congestion

Aug '23Jul '24

Austria

DerMann, der verwöhnt is still the go-to place for customers, as their Venue Congestion score remains high at 41%, consistent with last year's score.

Satisfaction Score

41%

Aspect Rank

4 of 11
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DerMann, der verwöhnt Dining Area

Aug '23Jul '24

Austria

DerMann, der verwöhnt is struggling to meet customer expectations, with a 8% decrease in satisfaction in Dining Area aspect, falling from 89% last year to 81% this year.

Satisfaction Score

81%
8pp

Aspect Rank

4 of 11
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DerMann, der verwöhnt Work and study friendly

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

4 of 7
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DerMann, der verwöhnt Pricing

DerMann, der verwöhnt is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 50% last year to 46% this year.

DerMann, der verwöhnt Price

Aug '23Jul '24

Austria

DerMann, der verwöhnt is facing challenges in evolving its Price aspect, with a 3% decrease in customer satisfaction, dropping from 49% last year to 46% this year.

Satisfaction Score

46%
3pp

Aspect Rank

6 of 11
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DerMann, der verwöhnt Service

DerMann, der verwöhnt is facing challenges in maintaining its customer experience, with a noticeable 5% decrease in their Service aspect satisfaction score, dropping from 68% to 63% this year.

DerMann, der verwöhnt Billing and Payment

Aug '23Jul '24

Austria

DerMann, der verwöhnt remains a consumer favourite, maintaining a consistent 40% satisfaction score in Billing and Payment aspect for both this year and last year.

Satisfaction Score

40%

Aspect Rank

6 of 10
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DerMann, der verwöhnt Opening Hours

Aug '23Jul '24

Austria

DerMann, der verwöhnt is still the go-to place for customers, as their Opening Hours score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

5 of 10
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DerMann, der verwöhnt Dining Options

Aug '23Jul '24

Austria

DerMann, der verwöhnt is losing some of its appeal, with a concerning 6% decrease in satisfaction for Dining Options dropping from 91% last year to 85% this year.

Satisfaction Score

85%
6pp

Aspect Rank

8 of 11
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DerMann, der verwöhnt Online Facilities

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

2 of 3
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DerMann, der verwöhnt Waiting Time

Aug '23Jul '24

Austria

DerMann, der verwöhnt has successfully improved guest experience, as their "Waiting Time" satisfaction score jumped from 33% last year to an 42% this year.

Satisfaction Score

42%
9pp

Aspect Rank

5 of 11
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DerMann, der verwöhnt Order Processing

Aug '23Jul '24

Austria

DerMann, der verwöhnt remains a consumer favourite, maintaining a consistent 30% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

30%

Aspect Rank

10 of 11
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DerMann, der verwöhnt Staff

DerMann, der verwöhnt is struggling to meet customer expectations, with a 3% decrease in satisfaction in Staff aspect, falling from 65% last year to 62% this year.

DerMann, der verwöhnt Staff Competence

Aug '23Jul '24

Austria

DerMann, der verwöhnt is still the go-to place for customers, as their Staff Competence score remains high at 47%, consistent with last year's score.

Satisfaction Score

47%

Aspect Rank

8 of 10
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DerMann, der verwöhnt Staff Friendliness

Aug '23Jul '24

Austria

DerMann, der verwöhnt is losing its edge, with a noticeable decrease in guest satisfaction in Staff Friendliness aspect, down from 75% last year to 67% this year.

Satisfaction Score

67%
8pp

Aspect Rank

8 of 11
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DerMann, der verwöhnt Staff Attentiveness

Aug '23Jul '24

Austria

DerMann, der verwöhnt remains a consumer favourite, maintaining a consistent 29% satisfaction score in Staff Attentiveness aspect for both this year and last year.

Satisfaction Score

29%

Aspect Rank

11 of 11
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DerMann, der verwöhnt Staff Avaliability

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

4 of 10
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DerMann, der verwöhnt Staff Members

Aug '23Jul '24

Austria

DerMann, der verwöhnt continues to improve, with a notable increase in customer satisfaction for their Staff Members aspect, rising from 37% to 51% this year.

Satisfaction Score

51%
14pp

Aspect Rank

9 of 11
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