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Reporting period: Apr '23Mar '24

DerMann, der verwöhnt Overview

10-100 Places
Cafe

Brand Satisfaction

72%
2pp

Country Rank

Austria
21 of 42

Category Rank

Cafe
11 of 12

Rating Score

3.4

Sales Power

Sales Index

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DerMann, der verwöhnt Brand Profile

Apr '23Mar '24

Austria

DerMann, der verwöhnt has a much lower satisfaction score for its Pricing compared to its other aspects. However, DerMann, der verwöhnt has succeeded in its Location aspect, with a 91% satisfaction score.

Location
91%
2pp
Food and Drinks
80%
1pp
Place
74%
2pp
Service
66%
Staff
66%
7pp
Pricing
47%
1pp
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DerMann, der verwöhnt Satisfaction Trend

Last 6 months

Austria

DerMann, der verwöhnt's brand satisfaction has decreased compared to previous month and now stands at 59%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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DerMann, der verwöhnt Food and Drinks

DerMann, der verwöhnt is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food and Drinks dropping from 81% last year to 80% this year.

DerMann, der verwöhnt Food Quality

Apr '23Mar '24

Austria

DerMann, der verwöhnt is struggling to meet customer expectations, with a 6% decrease in satisfaction in Food Quality aspect, falling from 66% last year to 60% this year.

Satisfaction Score

60%
6pp

Aspect Rank

5 of 12
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DerMann, der verwöhnt Menu Selection

Apr '23Mar '24

Austria

DerMann, der verwöhnt is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

9 of 12
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DerMann, der verwöhnt Drinks

Apr '23Mar '24

Austria

DerMann, der verwöhnt is losing its edge, with a noticeable decrease in guest satisfaction in Drinks aspect, down from 85% last year to 83% this year.

Satisfaction Score

83%
2pp

Aspect Rank

5 of 12
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DerMann, der verwöhnt Dishes

Apr '23Mar '24

Austria

DerMann, der verwöhnt has shown an increase in Dishes, with a jump from 76% last year to an impressive 77% this year.

Satisfaction Score

77%
1pp

Aspect Rank

10 of 12
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DerMann, der verwöhnt Location

DerMann, der verwöhnt is struggling to meet customer expectations. Use Realytics to know why

DerMann, der verwöhnt Conveniently Situated

Apr '23Mar '24

Austria

Use Realytics to know more about DerMann, der verwöhntlink

Satisfaction Score

Aspect Rank

7 of 12
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DerMann, der verwöhnt Parking

Apr '23Mar '24

Austria

DerMann, der verwöhnt is facing challenges in evolving its Parking aspect, with a 5% decrease in customer satisfaction, dropping from 90% last year to 85% this year.

Satisfaction Score

85%
5pp

Aspect Rank

4 of 12
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DerMann, der verwöhnt Place

DerMann, der verwöhnt continues to evolve, with a 2% increase in customer satisfaction of Place, climbing from 72% last year to 74% this year.

DerMann, der verwöhnt Atmosphere and Décor

Apr '23Mar '24

Austria

DerMann, der verwöhnt is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

8 of 12
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DerMann, der verwöhnt Cleanliness and Hygiene

Apr '23Mar '24

Austria

DerMann, der verwöhnt has successfully improved guest experience, as their "Cleanliness and Hygiene" satisfaction score jumped from 37% last year to an 56% this year.

Satisfaction Score

56%
19pp

Aspect Rank

4 of 12
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DerMann, der verwöhnt Pricing

DerMann, der verwöhnt continues to improve, with a notable increase in customer satisfaction for their Pricing aspect, rising from 46% to 47% this year.

DerMann, der verwöhnt Price

Apr '23Mar '24

Austria

DerMann, der verwöhnt has demonstrated resilience in the industry, with a 4% increase in customer satisfaction for Price rising from 43% to 47% this year.

Satisfaction Score

47%
4pp

Aspect Rank

6 of 12
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DerMann, der verwöhnt Service

DerMann, der verwöhnt remains a consumer favourite, maintaining a consistent 66% satisfaction score in Service aspect for both this year and last year.

DerMann, der verwöhnt Dining Options

Apr '23Mar '24

Austria

DerMann, der verwöhnt is facing challenges in maintaining its customer experience, with a noticeable 1% decrease in their Dining Options aspect satisfaction score, dropping from 90% to 89% this year.

Satisfaction Score

89%
1pp

Aspect Rank

6 of 12
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DerMann, der verwöhnt Waiting Time

Apr '23Mar '24

Austria

DerMann, der verwöhnt has shown an increase in Waiting Time, with a jump from 29% last year to an impressive 40% this year.

Satisfaction Score

40%
11pp

Aspect Rank

5 of 12
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DerMann, der verwöhnt Staff

DerMann, der verwöhnt continues to evolve, with a 7% increase in customer satisfaction of Staff, climbing from 59% last year to 66% this year.

DerMann, der verwöhnt Staff Friendliness

Apr '23Mar '24

Austria

DerMann, der verwöhnt has successfully improved guest experience, as their "Staff Friendliness" satisfaction score jumped from 68% last year to an 71% this year.

Satisfaction Score

71%
3pp

Aspect Rank

9 of 12
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DerMann, der verwöhnt Staff Members

Apr '23Mar '24

Austria

DerMann, der verwöhnt continues to improve, with a notable increase in customer satisfaction for their Staff Members aspect, rising from 39% to 49% this year.

Satisfaction Score

49%
10pp

Aspect Rank

2 of 12
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