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Reporting period: Jul '23Jun '24

DerMann, der verwöhnt Overview

10-100 Places
Cafe

Brand Satisfaction

70%
3pp

Country Rank

Austria
23 of 39

Category Rank

Cafe
10 of 11

Rating Score

3.3

Sales Power

Sales Index

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DerMann, der verwöhnt Brand Profile

Jul '23Jun '24

Austria

DerMann, der verwöhnt has a much lower satisfaction score for its Pricing compared to its other aspects. However, DerMann, der verwöhnt has succeeded in its Location aspect, with a 90% satisfaction score.

Location
90%
2pp
Food and Drinks
78%
2pp
Place
72%
Service
63%
5pp
Staff
61%
3pp
Pricing
45%
3pp
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DerMann, der verwöhnt Satisfaction Trend

Jan '24Jun '24

Austria

DerMann, der verwöhnt's brand satisfaction has decreased compared to previous month and now stands at 55%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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DerMann, der verwöhnt Food and Drinks

DerMann, der verwöhnt is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 80% last year to 78% this year.

DerMann, der verwöhnt Food Quality

Jul '23Jun '24

Austria

DerMann, der verwöhnt is struggling to meet customer expectations, with a 11% decrease in satisfaction in Food Quality aspect, falling from 64% last year to 53% this year.

Satisfaction Score

53%
11pp

Aspect Rank

7 of 11
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DerMann, der verwöhnt Menu Selection

Jul '23Jun '24

Austria

DerMann, der verwöhnt is losing its edge, with a noticeable decrease in guest satisfaction in Menu Selection aspect, down from 91% last year to 90% this year.

Satisfaction Score

90%
1pp

Aspect Rank

9 of 11
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DerMann, der verwöhnt Dishes

Jul '23Jun '24

Austria

DerMann, der verwöhnt is facing challenges in evolving its Dishes aspect, with a 1% decrease in customer satisfaction, dropping from 75% last year to 74% this year.

Satisfaction Score

74%
1pp

Aspect Rank

10 of 11
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DerMann, der verwöhnt Drinks

Jul '23Jun '24

Austria

DerMann, der verwöhnt is facing challenges in maintaining its customer experience, with a noticeable 2% decrease in their Drinks aspect satisfaction score, dropping from 84% to 82% this year.

Satisfaction Score

82%
2pp

Aspect Rank

5 of 11
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DerMann, der verwöhnt Location

DerMann, der verwöhnt is struggling to meet customer expectations. Use Realytics to know why

DerMann, der verwöhnt Parking

Jul '23Jun '24

Austria

DerMann, der verwöhnt is losing some of its appeal, with a concerning 3% decrease in satisfaction for Parking dropping from 88% last year to 85% this year.

Satisfaction Score

85%
3pp

Aspect Rank

3 of 11
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DerMann, der verwöhnt Conveniently Situated

Jul '23Jun '24

Austria

Use Realytics to know more about DerMann, der verwöhntlink

Satisfaction Score

Aspect Rank

5 of 11
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DerMann, der verwöhnt Place

DerMann, der verwöhnt remains a consumer favourite, maintaining a consistent 72% satisfaction score in Place aspect for both this year and last year.

DerMann, der verwöhnt Atmosphere and Décor

Jul '23Jun '24

Austria

DerMann, der verwöhnt is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

8 of 11
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DerMann, der verwöhnt Cleanliness and Hygiene

Jul '23Jun '24

Austria

DerMann, der verwöhnt has shown an increase in Cleanliness and Hygiene, with a jump from 38% last year to an impressive 56% this year.

Satisfaction Score

56%
18pp

Aspect Rank

4 of 11
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DerMann, der verwöhnt Pricing

DerMann, der verwöhnt is struggling to meet customer expectations, with a 3% decrease in satisfaction in Pricing aspect, falling from 48% last year to 45% this year.

DerMann, der verwöhnt Price

Jul '23Jun '24

Austria

DerMann, der verwöhnt is losing its edge, with a noticeable decrease in guest satisfaction in Price aspect, down from 47% last year to 45% this year.

Satisfaction Score

45%
2pp

Aspect Rank

6 of 11
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DerMann, der verwöhnt Service

DerMann, der verwöhnt is facing challenges in evolving its Service aspect, with a 5% decrease in customer satisfaction, dropping from 68% last year to 63% this year.

DerMann, der verwöhnt Dining Options

Jul '23Jun '24

Austria

DerMann, der verwöhnt is facing challenges in maintaining its customer experience, with a noticeable 3% decrease in their Dining Options aspect satisfaction score, dropping from 90% to 87% this year.

Satisfaction Score

87%
3pp

Aspect Rank

7 of 11
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DerMann, der verwöhnt Waiting Time

Jul '23Jun '24

Austria

DerMann, der verwöhnt continues to evolve, with a 6% increase in customer satisfaction of Waiting Time, climbing from 35% last year to 41% this year.

Satisfaction Score

41%
6pp

Aspect Rank

4 of 11
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DerMann, der verwöhnt Order Processing

Jul '23Jun '24

Austria

DerMann, der verwöhnt is losing some of its appeal, with a concerning 11% decrease in satisfaction for Order Processing dropping from 42% last year to 31% this year.

Satisfaction Score

31%
11pp

Aspect Rank

4 of 11
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DerMann, der verwöhnt Staff

DerMann, der verwöhnt is struggling to meet customer expectations, with a 3% decrease in satisfaction in Staff aspect, falling from 64% last year to 61% this year.

DerMann, der verwöhnt Staff Friendliness

Jul '23Jun '24

Austria

DerMann, der verwöhnt is losing its edge, with a noticeable decrease in guest satisfaction in Staff Friendliness aspect, down from 74% last year to 66% this year.

Satisfaction Score

66%
8pp

Aspect Rank

8 of 11
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DerMann, der verwöhnt Staff Members

Jul '23Jun '24

Austria

DerMann, der verwöhnt has successfully improved guest experience, as their "Staff Members" satisfaction score jumped from 37% last year to an 44% this year.

Satisfaction Score

44%
7pp

Aspect Rank

2 of 11
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