Das Columbus Brand Profile
Aug '23 — Jul '24
Austria
Das Columbus has a much lower satisfaction score for its Staff compared to its other aspects. However, Das Columbus has succeeded in its Food and Drinks aspect, with a 85% satisfaction score.
Das Columbus Satisfaction Trend
Feb '24 — Jul '24
Austria
Das Columbus's brand satisfaction has increased compared to previous month and now stands at 95%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Das Columbus Food and Drinks
Das Columbus is losing some of its appeal, with a concerning 4% decrease in satisfaction for Food and Drinks dropping from 89% last year to 85% this year.
Das Columbus Portion Size
Aug '23 — Jul '24
Austria
Das Columbus remains a consumer favourite, maintaining a consistent 89% satisfaction score in Portion Size aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Das Columbus Food Quality
Aug '23 — Jul '24
Austria
Das Columbus is struggling to meet customer expectations, with a 26% decrease in satisfaction in Food Quality aspect, falling from 65% last year to 39% this year.
Satisfaction Score
Aspect Rank
Das Columbus Menu Selection
Aug '23 — Jul '24
Austria
Satisfaction Score
Aspect Rank
Das Columbus Dishes
Aug '23 — Jul '24
Austria
Das Columbus is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 92% last year to 78% this year.
Satisfaction Score
Aspect Rank
Das Columbus Drinks
Aug '23 — Jul '24
Austria
Satisfaction Score
Aspect Rank
Das Columbus Place
Das Columbus is facing challenges in evolving its Place aspect, with a 8% decrease in customer satisfaction, dropping from 90% last year to 82% this year.
Das Columbus Atmosphere and Décor
Aug '23 — Jul '24
Austria
Satisfaction Score
Aspect Rank
Das Columbus Cleanliness and Hygiene
Aug '23 — Jul '24
Austria
Das Columbus is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 67%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
Das Columbus Options for different visitors
Aug '23 — Jul '24
Austria
Das Columbus remains a consumer favourite, maintaining a consistent 67% satisfaction score in Options for different visitors aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Das Columbus Comfort
Aug '23 — Jul '24
Austria
Das Columbus is still the go-to place for customers, as their Comfort score remains high at 25%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Das Columbus Venue Congestion
Aug '23 — Jul '24
Austria
Das Columbus remains a consumer favourite, maintaining a consistent 25% satisfaction score in Venue Congestion aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
Das Columbus Work and study friendly
Aug '23 — Jul '24
Austria
Satisfaction Score
Aspect Rank
Das Columbus Service
Das Columbus has shown an increase in Service, with a jump from 80% last year to an impressive 83% this year.
Das Columbus Billing and Payment
Aug '23 — Jul '24
Austria
Das Columbus is still the go-to place for customers, as their Billing and Payment score remains high at 50%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
Das Columbus Waiting Time
Aug '23 — Jul '24
Austria
Das Columbus remains a consumer favourite, maintaining a consistent 75% satisfaction score in Waiting Time aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Das Columbus Order Processing
Aug '23 — Jul '24
Austria
Das Columbus is still the go-to place for customers, as their Order Processing score remains high at 67%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Das Columbus Staff
Das Columbus is facing challenges in maintaining its customer experience, with a noticeable 11% decrease in their Staff aspect satisfaction score, dropping from 80% to 69% this year.
Das Columbus Staff Competence
Aug '23 — Jul '24
Austria
Das Columbus remains a consumer favourite, maintaining a consistent 50% satisfaction score in Staff Competence aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Das Columbus Staff Friendliness
Aug '23 — Jul '24
Austria
Das Columbus is losing some of its appeal, with a concerning 12% decrease in satisfaction for Staff Friendliness dropping from 87% last year to 75% this year.
Satisfaction Score
Aspect Rank
Das Columbus Staff Attentiveness
Aug '23 — Jul '24
Austria
Das Columbus is still the go-to place for customers, as their Staff Attentiveness score remains high at 50%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Das Columbus Staff Members
Aug '23 — Jul '24
Austria
Das Columbus remains a consumer favourite, maintaining a consistent 38% satisfaction score in Staff Members aspect for both this year and last year.
Satisfaction Score
Aspect Rank
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