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Reporting period: Apr '23Mar '24

Ciao Ciao Overview

<10 Places
Restaurant

Brand Satisfaction

78%
8pp

Country Rank

Austria
397 of 596

Category Rank

Restaurant
266 of 382

Rating Score

3.9

Sales Power

Sales Index

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Ciao Ciao Brand Profile

Apr '23Mar '24

Austria

Ciao Ciao has a much lower satisfaction score for its Place compared to its other aspects. However, Ciao Ciao has succeeded in its Pricing aspect, with a 88% satisfaction score.

Pricing
88%
8pp
Staff
80%
5pp
Service
78%
2pp
Food and Drinks
77%
12pp
Place
56%
13pp
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Ciao Ciao Satisfaction Trend

Last 6 months

Austria

Ciao Ciao's brand satisfaction has increased compared to previous month and now stands at 100%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Ciao Ciao Food and Drinks

Ciao Ciao is losing some of its appeal, with a concerning 12% decrease in satisfaction for Food and Drinks dropping from 89% last year to 77% this year.

Ciao Ciao Dishes

Apr '23Mar '24

Austria

Ciao Ciao is struggling to meet customer expectations, with a 16% decrease in satisfaction in Dishes aspect, falling from 89% last year to 73% this year.

Satisfaction Score

73%
16pp

Aspect Rank

278 of 382
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Ciao Ciao Place

Ciao Ciao is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 69% last year to 56% this year.

Ciao Ciao Pricing

Ciao Ciao is facing challenges in evolving its Pricing aspect, with a 7% decrease in customer satisfaction, dropping from 95% last year to 88% this year.

Ciao Ciao Price

Apr '23Mar '24

Austria

Ciao Ciao is facing challenges in maintaining its customer experience, with a noticeable 7% decrease in their Price aspect satisfaction score, dropping from 95% to 88% this year.

Satisfaction Score

88%
8pp

Aspect Rank

70 of 382
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Ciao Ciao Service

Ciao Ciao has shown an increase in Service, with a jump from 76% last year to an impressive 78% this year.

Ciao Ciao Waiting Time

Apr '23Mar '24

Austria

Ciao Ciao continues to evolve, with a 15% increase in customer satisfaction of Waiting Time, climbing from 66% last year to 81% this year.

Satisfaction Score

81%
15pp

Aspect Rank

40 of 381
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Ciao Ciao Staff

Ciao Ciao is losing some of its appeal, with a concerning 5% decrease in satisfaction for Staff dropping from 85% last year to 80% this year.

Ciao Ciao Staff Friendliness

Apr '23Mar '24

Austria

Ciao Ciao is struggling to meet customer expectations, with a 2% decrease in satisfaction in Staff Friendliness aspect, falling from 89% last year to 87% this year.

Satisfaction Score

87%
2pp

Aspect Rank

211 of 382
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