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Reporting period: Jul '23Jun '24

Ciao Ciao Overview

<10 Places
Restaurant

Brand Satisfaction

78%
3pp

Country Rank

Austria
347 of 557

Category Rank

Restaurant
235 of 366

Rating Score

3.9

Sales Power

Sales Index

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Ciao Ciao Brand Profile

Jul '23Jun '24

Austria

Ciao Ciao has a much lower satisfaction score for its Place compared to its other aspects. However, Ciao Ciao has succeeded in its Pricing aspect, with a 88% satisfaction score.

Pricing
88%
5pp
Service
80%
9pp
Staff
78%
4pp
Food and Drinks
77%
7pp
Place
57%
2pp
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Ciao Ciao Satisfaction Trend

Jan '24Jun '24

Austria

Ciao Ciao's brand satisfaction has increased compared to previous month and now stands at 91%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Ciao Ciao Food and Drinks

Ciao Ciao is losing some of its appeal, with a concerning 7% decrease in satisfaction for Food and Drinks dropping from 84% last year to 77% this year.

Ciao Ciao Dishes

Jul '23Jun '24

Austria

Ciao Ciao is struggling to meet customer expectations, with a 13% decrease in satisfaction in Dishes aspect, falling from 85% last year to 72% this year.

Satisfaction Score

72%
13pp

Aspect Rank

267 of 366
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Ciao Ciao Place

Ciao Ciao is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 59% last year to 57% this year.

Ciao Ciao Pricing

Ciao Ciao is facing challenges in evolving its Pricing aspect, with a 5% decrease in customer satisfaction, dropping from 93% last year to 88% this year.

Ciao Ciao Price

Jul '23Jun '24

Austria

Ciao Ciao is facing challenges in maintaining its customer experience, with a noticeable 5% decrease in their Price aspect satisfaction score, dropping from 93% to 88% this year.

Satisfaction Score

88%
5pp

Aspect Rank

72 of 366
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Ciao Ciao Service

Ciao Ciao has shown an increase in Service, with a jump from 71% last year to an impressive 80% this year.

Ciao Ciao Waiting Time

Jul '23Jun '24

Austria

Ciao Ciao continues to evolve, with a 19% increase in customer satisfaction of Waiting Time, climbing from 66% last year to 85% this year.

Satisfaction Score

85%
19pp

Aspect Rank

22 of 365
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Ciao Ciao Staff

Ciao Ciao is losing some of its appeal, with a concerning 4% decrease in satisfaction for Staff dropping from 82% last year to 78% this year.

Ciao Ciao Staff Friendliness

Jul '23Jun '24

Austria

Ciao Ciao remains a consumer favourite, maintaining a consistent 87% satisfaction score in Staff Friendliness aspect for both this year and last year.

Satisfaction Score

87%

Aspect Rank

178 of 366
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