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Reporting period: Jul '23Jun '24

Chinacy Overview

<10 Places
Bistro

Brand Satisfaction

82%
2pp

Country Rank

Austria
270 of 557

Category Rank

Bistro
2 of 3

Rating Score

4.5

Sales Power

Sales Index

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Chinacy Brand Profile

Jul '23Jun '24

Austria

Chinacy has a much lower satisfaction score for its Place compared to its other aspects. However, Chinacy has succeeded in its Staff aspect, with a 90% satisfaction score.

Staff
90%
1pp
Food and Drinks
88%
1pp
Service
74%
4pp
Pricing
72%
15pp
Place
54%
5pp
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Chinacy Satisfaction Trend

Jan '24Jun '24

Austria

Chinacy's brand satisfaction has increased compared to previous month and now stands at 80%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Chinacy Food and Drinks

Chinacy is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food and Drinks dropping from 89% last year to 88% this year.

Chinacy Food Quality

Jul '23Jun '24

Austria

Chinacy is struggling to meet customer expectations, with a 2% decrease in satisfaction in Food Quality aspect, falling from 56% last year to 54% this year.

Satisfaction Score

54%
2pp

Aspect Rank

2 of 3
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Chinacy Menu Selection

Jul '23Jun '24

Austria

Chinacy remains a consumer favourite, maintaining a consistent 88% satisfaction score in Menu Selection aspect for both this year and last year.

Satisfaction Score

88%

Aspect Rank

2 of 3
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Chinacy Dishes

Jul '23Jun '24

Austria

Chinacy is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 84% last year to 82% this year.

Satisfaction Score

82%
2pp

Aspect Rank

2 of 3
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Satisfaction Score

Aspect Rank

1 of 2
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Chinacy Place

Chinacy is facing challenges in evolving its Place aspect, with a 5% decrease in customer satisfaction, dropping from 59% last year to 54% this year.

Chinacy Pricing

Chinacy is facing challenges in maintaining its customer experience, with a noticeable 15% decrease in their Pricing aspect satisfaction score, dropping from 87% to 72% this year.

Chinacy Price

Jul '23Jun '24

Austria

Chinacy is losing some of its appeal, with a concerning 11% decrease in satisfaction for Price dropping from 86% last year to 75% this year.

Satisfaction Score

75%
11pp

Aspect Rank

2 of 3
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Chinacy Service

Chinacy is struggling to meet customer expectations, with a 4% decrease in satisfaction in Service aspect, falling from 78% last year to 74% this year.

Chinacy Order Processing

Jul '23Jun '24

Austria

Chinacy is losing its edge, with a noticeable decrease in guest satisfaction in Order Processing aspect, down from 50% last year to 48% this year.

Satisfaction Score

48%
2pp

Aspect Rank

1 of 3
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Chinacy Staff

Chinacy has shown an increase in Staff, with a jump from 89% last year to an impressive 90% this year.

Chinacy Staff Friendliness

Jul '23Jun '24

Austria

Chinacy is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

1 of 3
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