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Reporting period: Jun '23May '24

Chinacy Overview

<10 Places
Bistro

Brand Satisfaction

83%
2pp

Country Rank

Austria
267 of 564

Category Rank

Bistro
2 of 3

Rating Score

4.6

Sales Power

Sales Index

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Chinacy Brand Profile

Jun '23May '24

Austria

Chinacy has a much lower satisfaction score for its Place compared to its other aspects. However, Chinacy has succeeded in its Staff aspect, with a 93% satisfaction score.

Staff
93%
4pp
Food and Drinks
87%
1pp
Service
78%
Pricing
75%
11pp
Place
50%
12pp
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Chinacy Satisfaction Trend

Dec '23May '24

Austria

Chinacy's brand satisfaction has increased compared to previous month and now stands at 75%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Chinacy Food and Drinks

Chinacy is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food and Drinks dropping from 88% last year to 87% this year.

Chinacy Food Quality

Jun '23May '24

Austria

Chinacy is struggling to meet customer expectations, with a 3% decrease in satisfaction in Food Quality aspect, falling from 58% last year to 55% this year.

Satisfaction Score

55%
3pp

Aspect Rank

2 of 3
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Chinacy Dishes

Jun '23May '24

Austria

Chinacy is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 84% last year to 80% this year.

Satisfaction Score

80%
4pp

Aspect Rank

2 of 3
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Satisfaction Score

Aspect Rank

1 of 2
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Chinacy Place

Chinacy is facing challenges in evolving its Place aspect, with a 12% decrease in customer satisfaction, dropping from 62% last year to 50% this year.

Chinacy Pricing

Chinacy is facing challenges in maintaining its customer experience, with a noticeable 11% decrease in their Pricing aspect satisfaction score, dropping from 86% to 75% this year.

Chinacy Price

Jun '23May '24

Austria

Chinacy is losing some of its appeal, with a concerning 8% decrease in satisfaction for Price dropping from 86% last year to 78% this year.

Satisfaction Score

78%
8pp

Aspect Rank

2 of 3
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Chinacy Service

Chinacy remains a consumer favourite, maintaining a consistent 78% satisfaction score in Service aspect for both this year and last year.

Chinacy Order Processing

Jun '23May '24

Austria

Chinacy is still the go-to place for customers, as their Order Processing score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

1 of 3
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Chinacy Staff

Chinacy is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

Aspect Rank

1 of 3
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