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Reporting period: Jun '23May '24

Café Mozart Overview

<10 Places
Cafe

Brand Satisfaction

64%
8pp

Country Rank

Austria
530 of 564

Category Rank

Cafe
59 of 69

Rating Score

3.2

Sales Power

Sales Index

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Café Mozart Brand Profile

Jun '23May '24

Austria

Café Mozart has a much lower satisfaction score for its Pricing compared to its other aspects. However, Café Mozart has succeeded in its Place aspect, with a 73% satisfaction score.

Place
73%
10pp
Food and Drinks
68%
7pp
Staff
57%
Service
53%
22pp
Pricing
39%
7pp
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Café Mozart Satisfaction Trend

Dec '23May '24

Austria

Café Mozart's brand satisfaction has decreased compared to previous month and now stands at 71%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Café Mozart Food and Drinks

Café Mozart is losing some of its appeal, with a concerning 7% decrease in satisfaction for Food and Drinks dropping from 75% last year to 68% this year.

Café Mozart Food Quality

Jun '23May '24

Austria

Café Mozart is struggling to meet customer expectations, with a 8% decrease in satisfaction in Food Quality aspect, falling from 37% last year to 29% this year.

Satisfaction Score

29%
8pp

Aspect Rank

30 of 67
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Café Mozart Dishes

Jun '23May '24

Austria

Café Mozart is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 73% last year to 67% this year.

Satisfaction Score

67%
6pp

Aspect Rank

56 of 67
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Café Mozart Drinks

Jun '23May '24

Austria

Café Mozart has shown an increase in Drinks, with a jump from 79% last year to an impressive 85% this year.

Satisfaction Score

85%
6pp

Aspect Rank

34 of 67
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Café Mozart Place

Café Mozart is facing challenges in evolving its Place aspect, with a 10% decrease in customer satisfaction, dropping from 83% last year to 73% this year.

Café Mozart Atmosphere and Décor

Jun '23May '24

Austria

Café Mozart is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

55 of 67
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Café Mozart Pricing

Café Mozart is facing challenges in maintaining its customer experience, with a noticeable 7% decrease in their Pricing aspect satisfaction score, dropping from 46% to 39% this year.

Café Mozart Price

Jun '23May '24

Austria

Café Mozart is losing some of its appeal, with a concerning 8% decrease in satisfaction for Price dropping from 47% last year to 39% this year.

Satisfaction Score

39%
8pp

Aspect Rank

46 of 67
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Café Mozart Service

Café Mozart is struggling to meet customer expectations, with a 22% decrease in satisfaction in Service aspect, falling from 75% last year to 53% this year.

Café Mozart Staff

Café Mozart remains a consumer favourite, maintaining a consistent 57% satisfaction score in Staff aspect for both this year and last year.

Café Mozart Staff Friendliness

Jun '23May '24

Austria

Café Mozart is losing its edge, with a noticeable decrease in guest satisfaction in Staff Friendliness aspect, down from 60% last year to 56% this year.

Satisfaction Score

56%
4pp

Aspect Rank

47 of 67
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Café Mozart Staff Members

Jun '23May '24

Austria

Café Mozart continues to evolve, with a 20% increase in customer satisfaction of Staff Members, climbing from 33% last year to 53% this year.

Satisfaction Score

53%
20pp

Aspect Rank

15 of 67
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