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Reporting period: Aug '23Jul '24

Café Mozart Overview

<10 Places
Cafe

Brand Satisfaction

61%
10pp

Country Rank

Austria
526 of 551

Category Rank

Cafe
64 of 71

Rating Score

3.1

Sales Power

Sales Index

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Café Mozart Brand Profile

Aug '23Jul '24

Austria

Café Mozart has a much lower satisfaction score for its Pricing compared to its other aspects. However, Café Mozart has succeeded in its Place aspect, with a 76% satisfaction score.

Place
76%
Food and Drinks
61%
14pp
Staff
57%
Service
52%
22pp
Pricing
38%
9pp
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Café Mozart Satisfaction Trend

Feb '24Jul '24

Austria

Café Mozart's brand satisfaction has decreased compared to previous month and now stands at 44%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Café Mozart Food and Drinks

Café Mozart is losing some of its appeal, with a concerning 14% decrease in satisfaction for Food and Drinks dropping from 75% last year to 61% this year.

Café Mozart Portion Size

Aug '23Jul '24

Austria

Café Mozart remains a consumer favourite, maintaining a consistent 29% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

29%

Aspect Rank

58 of 67
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Café Mozart Food Quality

Aug '23Jul '24

Austria

Café Mozart is struggling to meet customer expectations, with a 18% decrease in satisfaction in Food Quality aspect, falling from 41% last year to 23% this year.

Satisfaction Score

23%
18pp

Aspect Rank

61 of 71
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Café Mozart Menu Selection

Aug '23Jul '24

Austria

Café Mozart is still the go-to place for customers, as their Menu Selection score remains high at 89%, consistent with last year's score.

Satisfaction Score

89%

Aspect Rank

38 of 71
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Café Mozart Dishes

Aug '23Jul '24

Austria

Café Mozart is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 75% last year to 61% this year.

Satisfaction Score

61%
14pp

Aspect Rank

65 of 71
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Café Mozart Drinks

Aug '23Jul '24

Austria

Café Mozart is facing challenges in evolving its Drinks aspect, with a 2% decrease in customer satisfaction, dropping from 81% last year to 79% this year.

Satisfaction Score

79%
2pp

Aspect Rank

53 of 71
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Café Mozart Cuisines

Aug '23Jul '24

Austria

Use Realytics to know more about Café Mozartlink

Satisfaction Score

Aspect Rank

24 of 31
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Café Mozart Place

Café Mozart remains a consumer favourite, maintaining a consistent 76% satisfaction score in Place aspect for both this year and last year.

Café Mozart Atmosphere and Décor

Aug '23Jul '24

Austria

Café Mozart is facing challenges in maintaining its customer experience, with a noticeable 8% decrease in their Atmosphere and Décor aspect satisfaction score, dropping from 96% to 88% this year.

Satisfaction Score

88%
8pp

Aspect Rank

66 of 71
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Café Mozart Cleanliness and Hygiene

Aug '23Jul '24

Austria

Café Mozart is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 38%, consistent with last year's score.

Satisfaction Score

38%

Aspect Rank

43 of 67
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Café Mozart Restrooms

Aug '23Jul '24

Austria

Café Mozart remains a consumer favourite, maintaining a consistent 33% satisfaction score in Restrooms aspect for both this year and last year.

Satisfaction Score

33%

Aspect Rank

37 of 62
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Café Mozart Comfort

Aug '23Jul '24

Austria

Café Mozart is still the go-to place for customers, as their Comfort score remains high at 44%, consistent with last year's score.

Satisfaction Score

44%

Aspect Rank

38 of 67
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Café Mozart Venue Congestion

Aug '23Jul '24

Austria

Café Mozart remains a consumer favourite, maintaining a consistent 25% satisfaction score in Venue Congestion aspect for both this year and last year.

Satisfaction Score

25%

Aspect Rank

32 of 67
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Café Mozart Dining Area

Aug '23Jul '24

Austria

Café Mozart is still the go-to place for customers, as their Dining Area score remains high at 71%, consistent with last year's score.

Satisfaction Score

71%

Aspect Rank

27 of 69
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Café Mozart Pricing

Café Mozart is losing some of its appeal, with a concerning 9% decrease in satisfaction for Pricing dropping from 47% last year to 38% this year.

Café Mozart Price

Aug '23Jul '24

Austria

Café Mozart is struggling to meet customer expectations, with a 10% decrease in satisfaction in Price aspect, falling from 46% last year to 36% this year.

Satisfaction Score

36%
10pp

Aspect Rank

49 of 71
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Café Mozart Promotions

Aug '23Jul '24

Austria

Use Realytics to know more about Café Mozartlink

Satisfaction Score

Aspect Rank

9 of 24
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Café Mozart Service

Café Mozart is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 74% last year to 52% this year.

Café Mozart Billing and Payment

Aug '23Jul '24

Austria

Use Realytics to know more about Café Mozartlink

Satisfaction Score

Aspect Rank

55 of 60
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Café Mozart Opening Hours

Aug '23Jul '24

Austria

Use Realytics to know more about Café Mozartlink

Satisfaction Score

Aspect Rank

28 of 56
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Café Mozart Dining Options

Aug '23Jul '24

Austria

Café Mozart remains a consumer favourite, maintaining a consistent 36% satisfaction score in Dining Options aspect for both this year and last year.

Satisfaction Score

36%

Aspect Rank

70 of 71
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Café Mozart Waiting Time

Aug '23Jul '24

Austria

Café Mozart is still the go-to place for customers, as their Waiting Time score remains high at 67%, consistent with last year's score.

Satisfaction Score

67%

Aspect Rank

16 of 70
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Café Mozart Order Processing

Aug '23Jul '24

Austria

Café Mozart remains a consumer favourite, maintaining a consistent 29% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

29%

Aspect Rank

60 of 71
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Café Mozart Staff

Café Mozart is still the go-to place for customers, as their Staff score remains high at 57%, consistent with last year's score.

Café Mozart Staff Competence

Aug '23Jul '24

Austria

Café Mozart remains a consumer favourite, maintaining a consistent 78% satisfaction score in Staff Competence aspect for both this year and last year.

Satisfaction Score

78%

Aspect Rank

26 of 61
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Café Mozart Staff Friendliness

Aug '23Jul '24

Austria

Café Mozart is facing challenges in evolving its Staff Friendliness aspect, with a 3% decrease in customer satisfaction, dropping from 58% last year to 55% this year.

Satisfaction Score

55%
3pp

Aspect Rank

55 of 71
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Café Mozart Staff Attentiveness

Aug '23Jul '24

Austria

Café Mozart is still the go-to place for customers, as their Staff Attentiveness score remains high at 22%, consistent with last year's score.

Satisfaction Score

22%

Aspect Rank

58 of 66
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Café Mozart Staff Members

Aug '23Jul '24

Austria

Café Mozart has shown an increase in Staff Members, with a jump from 34% last year to an impressive 51% this year.

Satisfaction Score

51%
17pp

Aspect Rank

35 of 70
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