Café Gotthardt Brand Profile
Jul '23 — Jun '24
Austria
Café Gotthardt has a much lower satisfaction score for its Service compared to its other aspects. However, Café Gotthardt has succeeded in its Place aspect, with a 81% satisfaction score.
Café Gotthardt Satisfaction Trend
Jan '24 — Jun '24
Austria
Café Gotthardt's brand satisfaction has decreased compared to previous month and now stands at 52%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Café Gotthardt Food and Drinks
Café Gotthardt is losing some of its appeal, with a concerning 8% decrease in satisfaction for Food and Drinks dropping from 86% last year to 78% this year.
Café Gotthardt Dishes
Jul '23 — Jun '24
Austria
Café Gotthardt is struggling to meet customer expectations, with a 11% decrease in satisfaction in Dishes aspect, falling from 86% last year to 75% this year.
Satisfaction Score
Aspect Rank
Café Gotthardt Drinks
Jul '23 — Jun '24
Austria
Café Gotthardt is losing its edge, with a noticeable decrease in guest satisfaction in Drinks aspect, down from 84% last year to 78% this year.
Satisfaction Score
Aspect Rank
Café Gotthardt Place
Café Gotthardt is facing challenges in evolving its Place aspect, with a 4% decrease in customer satisfaction, dropping from 85% last year to 81% this year.
Café Gotthardt Atmosphere and Décor
Jul '23 — Jun '24
Austria
Satisfaction Score
Aspect Rank
Café Gotthardt Service
Café Gotthardt is facing challenges in maintaining its customer experience, with a noticeable 7% decrease in their Service aspect satisfaction score, dropping from 64% to 57% this year.
Café Gotthardt Waiting Time
Jul '23 — Jun '24
Austria
Café Gotthardt has shown an increase in Waiting Time, with a jump from 33% last year to an impressive 34% this year.
Satisfaction Score
Aspect Rank
Café Gotthardt Staff
Café Gotthardt is losing some of its appeal, with a concerning 14% decrease in satisfaction for Staff dropping from 74% last year to 60% this year.
Café Gotthardt Staff Friendliness
Jul '23 — Jun '24
Austria
Café Gotthardt is struggling to meet customer expectations, with a 16% decrease in satisfaction in Staff Friendliness aspect, falling from 86% last year to 70% this year.
Satisfaction Score
Aspect Rank