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Reporting period: Apr '23Mar '24

Café Gotthardt Overview

<10 Places
Restaurant

Brand Satisfaction

77%
4pp

Country Rank

Austria
422 of 596

Category Rank

Restaurant
281 of 382

Rating Score

3.6

Sales Power

Sales Index

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Café Gotthardt Brand Profile

Apr '23Mar '24

Austria

Café Gotthardt has a much lower satisfaction score for its Service compared to its other aspects. However, Café Gotthardt has succeeded in its Place aspect, with a 86% satisfaction score.

Place
86%
1pp
Food and Drinks
81%
7pp
Staff
71%
4pp
Service
65%
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Café Gotthardt Satisfaction Trend

Last 6 months

Austria

Café Gotthardt's brand satisfaction has decreased compared to previous month and now stands at 33%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Café Gotthardt Food and Drinks

Café Gotthardt is losing some of its appeal, with a concerning 7% decrease in satisfaction for Food and Drinks dropping from 88% last year to 81% this year.

Café Gotthardt Drinks

Apr '23Mar '24

Austria

Café Gotthardt is struggling to meet customer expectations, with a 18% decrease in satisfaction in Drinks aspect, falling from 94% last year to 76% this year.

Satisfaction Score

76%
18pp

Aspect Rank

125 of 381
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Café Gotthardt Dishes

Apr '23Mar '24

Austria

Café Gotthardt is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 85% last year to 83% this year.

Satisfaction Score

83%
2pp

Aspect Rank

175 of 382
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Café Gotthardt Place

Café Gotthardt is facing challenges in evolving its Place aspect, with a 1% decrease in customer satisfaction, dropping from 87% last year to 86% this year.

Café Gotthardt Atmosphere and Décor

Apr '23Mar '24

Austria

Café Gotthardt is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

214 of 382
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Café Gotthardt Service

Café Gotthardt remains a consumer favourite, maintaining a consistent 65% satisfaction score in Service aspect for both this year and last year.

Café Gotthardt Waiting Time

Apr '23Mar '24

Austria

Café Gotthardt has shown an increase in Waiting Time, with a jump from 32% last year to an impressive 37% this year.

Satisfaction Score

37%
5pp

Aspect Rank

149 of 381
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Café Gotthardt Staff

Café Gotthardt is facing challenges in maintaining its customer experience, with a noticeable 4% decrease in their Staff aspect satisfaction score, dropping from 75% to 71% this year.

Café Gotthardt Staff Friendliness

Apr '23Mar '24

Austria

Café Gotthardt is losing some of its appeal, with a concerning 5% decrease in satisfaction for Staff Friendliness dropping from 86% last year to 81% this year.

Satisfaction Score

81%
5pp

Aspect Rank

252 of 382
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