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Reporting period: Jul '23Jun '24

Cafe Central Overview

10-100 Places
Cafe

Brand Satisfaction

72%
1pp

Country Rank

Austria
20 of 39

Category Rank

Cafe
9 of 11

Rating Score

4

Sales Power

Sales Index

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Cafe Central Brand Profile

Jul '23Jun '24

Austria

Cafe Central has a much lower satisfaction score for its Pricing compared to its other aspects. However, Cafe Central has succeeded in its Location aspect, with a 95% satisfaction score.

Location
95%
2pp
Place
84%
2pp
Food and Drinks
78%
1pp
Staff
65%
3pp
Service
61%
Pricing
45%
6pp
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Cafe Central Satisfaction Trend

Jan '24Jun '24

Austria

Cafe Central's brand satisfaction has increased compared to previous month and now stands at 76%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Cafe Central Food and Drinks

Cafe Central is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food and Drinks dropping from 79% last year to 78% this year.

Cafe Central Portion Size

Jul '23Jun '24

Austria

Cafe Central is struggling to meet customer expectations, with a 10% decrease in satisfaction in Portion Size aspect, falling from 86% last year to 76% this year.

Satisfaction Score

76%
10pp

Aspect Rank

1 of 11
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Cafe Central Food Quality

Jul '23Jun '24

Austria

Cafe Central is losing its edge, with a noticeable decrease in guest satisfaction in Food Quality aspect, down from 42% last year to 40% this year.

Satisfaction Score

40%
2pp

Aspect Rank

9 of 11
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Satisfaction Score

Aspect Rank

4 of 11
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Cafe Central Dishes

Jul '23Jun '24

Austria

Cafe Central is facing challenges in evolving its Dishes aspect, with a 2% decrease in customer satisfaction, dropping from 82% last year to 80% this year.

Satisfaction Score

80%
2pp

Aspect Rank

6 of 11
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Cafe Central Drinks

Jul '23Jun '24

Austria

Cafe Central is facing challenges in maintaining its customer experience, with a noticeable 2% decrease in their Drinks aspect satisfaction score, dropping from 79% to 77% this year.

Satisfaction Score

77%
2pp

Aspect Rank

8 of 11
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Cafe Central Location

Cafe Central is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

Aspect Rank

2 of 11
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Cafe Central Views and Surroundings

Jul '23Jun '24

Austria

Use Realytics to know more about Cafe Centrallink

Satisfaction Score

Aspect Rank

3 of 10
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Cafe Central Place

Cafe Central is losing some of its appeal, with a concerning 2% decrease in satisfaction for Place dropping from 86% last year to 84% this year.

Satisfaction Score

Aspect Rank

4 of 11
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Cafe Central Cleanliness and Hygiene

Jul '23Jun '24

Austria

Cafe Central is struggling to meet customer expectations, with a 22% decrease in satisfaction in Cleanliness and Hygiene aspect, falling from 63% last year to 41% this year.

Satisfaction Score

41%
22pp

Aspect Rank

5 of 11
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Cafe Central Comfort

Jul '23Jun '24

Austria

Cafe Central remains a consumer favourite, maintaining a consistent 45% satisfaction score in Comfort aspect for both this year and last year.

Satisfaction Score

45%

Aspect Rank

1 of 11
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Satisfaction Score

Aspect Rank

2 of 11
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Cafe Central Dining Area

Jul '23Jun '24

Austria

Cafe Central has shown an increase in Dining Area, with a jump from 74% last year to an impressive 75% this year.

Satisfaction Score

75%
1pp

Aspect Rank

1 of 11
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Cafe Central Pricing

Cafe Central continues to evolve, with a 6% increase in customer satisfaction of Pricing, climbing from 39% last year to 45% this year.

Cafe Central Price

Jul '23Jun '24

Austria

Cafe Central has successfully improved guest experience, as their "Price" satisfaction score jumped from 39% last year to an 45% this year.

Satisfaction Score

45%
6pp

Aspect Rank

8 of 11
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Cafe Central Service

Cafe Central is still the go-to place for customers, as their Service score remains high at 61%, consistent with last year's score.

Cafe Central Dining Options

Jul '23Jun '24

Austria

Cafe Central continues to improve, with a notable increase in customer satisfaction for their Dining Options aspect, rising from 83% to 87% this year.

Satisfaction Score

87%
4pp

Aspect Rank

6 of 11
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Cafe Central Waiting Time

Jul '23Jun '24

Austria

Cafe Central is losing its edge, with a noticeable decrease in guest satisfaction in Waiting Time aspect, down from 51% last year to 48% this year.

Satisfaction Score

48%
3pp

Aspect Rank

3 of 11
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Cafe Central Order Processing

Jul '23Jun '24

Austria

Cafe Central has demonstrated resilience in the industry, with a 7% increase in customer satisfaction for Order Processing rising from 54% to 61% this year.

Satisfaction Score

61%
7pp

Aspect Rank

1 of 11
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Cafe Central Staff

Cafe Central is facing challenges in evolving its Staff aspect, with a 3% decrease in customer satisfaction, dropping from 68% last year to 65% this year.

Cafe Central Staff Friendliness

Jul '23Jun '24

Austria

Cafe Central is facing challenges in maintaining its customer experience, with a noticeable 9% decrease in their Staff Friendliness aspect satisfaction score, dropping from 74% to 65% this year.

Satisfaction Score

65%
9pp

Aspect Rank

9 of 11
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Cafe Central Staff Attentiveness

Jul '23Jun '24

Austria

Cafe Central has shown an increase in Staff Attentiveness, with a jump from 45% last year to an impressive 72% this year.

Satisfaction Score

72%
27pp

Aspect Rank

1 of 11
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Cafe Central Staff Members

Jul '23Jun '24

Austria

Cafe Central continues to evolve, with a 1% increase in customer satisfaction of Staff Members, climbing from 50% last year to 51% this year.

Satisfaction Score

51%
1pp

Aspect Rank

1 of 11
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