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Reporting period: Apr '23Mar '24

Cafe Central Overview

10-100 Places
Cafe

Brand Satisfaction

73%

Country Rank

Austria
20 of 42

Category Rank

Cafe
10 of 12

Rating Score

4

Sales Power

Sales Index

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Cafe Central Brand Profile

Apr '23Mar '24

Austria

Cafe Central has a much lower satisfaction score for its Pricing compared to its other aspects. However, Cafe Central has succeeded in its Location aspect, with a 96% satisfaction score.

Location
96%
3pp
Place
85%
Food and Drinks
79%
Staff
66%
3pp
Service
60%
1pp
Pricing
45%
5pp
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Cafe Central Satisfaction Trend

Last 6 months

Austria

Cafe Central's brand satisfaction has increased compared to previous month and now stands at 70%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Cafe Central Food and Drinks

Cafe Central remains a consumer favourite, maintaining a consistent 79% satisfaction score in Food and Drinks aspect for both this year and last year.

Cafe Central Food Quality

Apr '23Mar '24

Austria

Cafe Central has shown an increase in Food Quality, with a jump from 38% last year to an impressive 44% this year.

Satisfaction Score

44%
6pp

Aspect Rank

9 of 12
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Cafe Central Portion Size

Apr '23Mar '24

Austria

Cafe Central is still the go-to place for customers, as their Portion Size score remains high at 79%, consistent with last year's score.

Satisfaction Score

79%

Aspect Rank

1 of 12
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Cafe Central Menu Selection

Apr '23Mar '24

Austria

Cafe Central is losing some of its appeal, with a concerning 2% decrease in satisfaction for Menu Selection dropping from 89% last year to 87% this year.

Satisfaction Score

87%
2pp

Aspect Rank

11 of 12
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Cafe Central Drinks

Apr '23Mar '24

Austria

Cafe Central continues to evolve, with a 4% increase in customer satisfaction of Drinks, climbing from 76% last year to 80% this year.

Satisfaction Score

80%
4pp

Aspect Rank

10 of 12
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Cafe Central Dishes

Apr '23Mar '24

Austria

Cafe Central is struggling to meet customer expectations, with a 1% decrease in satisfaction in Dishes aspect, falling from 82% last year to 81% this year.

Satisfaction Score

81%
1pp

Aspect Rank

8 of 12
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Cafe Central Location

Cafe Central is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

Aspect Rank

4 of 12
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Cafe Central Views and Surroundings

Apr '23Mar '24

Austria

Use Realytics to know more about Cafe Centrallink

Satisfaction Score

Aspect Rank

4 of 11
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Cafe Central Place

Cafe Central remains a consumer favourite, maintaining a consistent 85% satisfaction score in Place aspect for both this year and last year.

Cafe Central Comfort

Apr '23Mar '24

Austria

Cafe Central has successfully improved guest experience, as their "Comfort" satisfaction score jumped from 50% last year to an 52% this year.

Satisfaction Score

52%
2pp

Aspect Rank

1 of 12
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Cafe Central Atmosphere and Décor

Apr '23Mar '24

Austria

Use Realytics to know more about Cafe Centrallink

Satisfaction Score

Aspect Rank

5 of 12
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Cafe Central Dining Area

Apr '23Mar '24

Austria

Cafe Central continues to improve, with a notable increase in customer satisfaction for their Dining Area aspect, rising from 73% to 77% this year.

Satisfaction Score

77%
4pp

Aspect Rank

1 of 12
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Cafe Central Cleanliness and Hygiene

Apr '23Mar '24

Austria

Cafe Central is losing its edge, with a noticeable decrease in guest satisfaction in Cleanliness and Hygiene aspect, down from 59% last year to 45% this year.

Satisfaction Score

45%
14pp

Aspect Rank

7 of 12
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Satisfaction Score

Aspect Rank

2 of 12
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Cafe Central Pricing

Cafe Central has demonstrated resilience in the industry, with a 5% increase in customer satisfaction for Pricing rising from 40% to 45% this year.

Cafe Central Price

Apr '23Mar '24

Austria

Cafe Central has shown an increase in Price, with a jump from 40% last year to an impressive 45% this year.

Satisfaction Score

45%
5pp

Aspect Rank

8 of 12
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Cafe Central Service

Cafe Central is facing challenges in evolving its Service aspect, with a 1% decrease in customer satisfaction, dropping from 61% last year to 60% this year.

Cafe Central Dining Options

Apr '23Mar '24

Austria

Cafe Central continues to evolve, with a 1% increase in customer satisfaction of Dining Options, climbing from 84% last year to 85% this year.

Satisfaction Score

85%
1pp

Aspect Rank

9 of 12
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Cafe Central Waiting Time

Apr '23Mar '24

Austria

Cafe Central is facing challenges in maintaining its customer experience, with a noticeable 2% decrease in their Waiting Time aspect satisfaction score, dropping from 51% to 49% this year.

Satisfaction Score

49%
2pp

Aspect Rank

4 of 12
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Cafe Central Order Processing

Apr '23Mar '24

Austria

Cafe Central is losing some of its appeal, with a concerning 2% decrease in satisfaction for Order Processing dropping from 59% last year to 57% this year.

Satisfaction Score

57%
2pp

Aspect Rank

1 of 12
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Cafe Central Staff

Cafe Central is struggling to meet customer expectations, with a 3% decrease in satisfaction in Staff aspect, falling from 69% last year to 66% this year.

Cafe Central Staff Friendliness

Apr '23Mar '24

Austria

Cafe Central is losing its edge, with a noticeable decrease in guest satisfaction in Staff Friendliness aspect, down from 76% last year to 68% this year.

Satisfaction Score

68%
8pp

Aspect Rank

10 of 12
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Cafe Central Staff Attentiveness

Apr '23Mar '24

Austria

Cafe Central has successfully improved guest experience, as their "Staff Attentiveness" satisfaction score jumped from 54% last year to an 62% this year.

Satisfaction Score

62%
8pp

Aspect Rank

1 of 12
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Cafe Central Staff Members

Apr '23Mar '24

Austria

Cafe Central is still the go-to place for customers, as their Staff Members score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

1 of 12
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