Bitzinger Brand Profile
Jul '23 — Jun '24
Austria
Bitzinger has a much lower satisfaction score for its Staff compared to its other aspects. However, Bitzinger has succeeded in its Food and Drinks aspect, with a 75% satisfaction score.
Bitzinger Satisfaction Trend
Jan '24 — Jun '24
Austria
Bitzinger's brand satisfaction has decreased compared to previous month and now stands at 50%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Bitzinger Food and Drinks
Bitzinger is losing some of its appeal, with a concerning 4% decrease in satisfaction for Food and Drinks dropping from 79% last year to 75% this year.
Bitzinger Food Quality
Jul '23 — Jun '24
Austria
Bitzinger remains a consumer favourite, maintaining a consistent 35% satisfaction score in Food Quality aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Bitzinger Dishes
Jul '23 — Jun '24
Austria
Bitzinger is struggling to meet customer expectations, with a 6% decrease in satisfaction in Dishes aspect, falling from 80% last year to 74% this year.
Satisfaction Score
Aspect Rank
Bitzinger Place
Bitzinger is still the go-to place for customers, as their Place score remains high at 56%, consistent with last year's score.
Bitzinger Pricing
Bitzinger has shown an increase in Pricing, with a jump from 45% last year to an impressive 48% this year.
Bitzinger Price
Jul '23 — Jun '24
Austria
Bitzinger continues to evolve, with a 3% increase in customer satisfaction of Price, climbing from 46% last year to 49% this year.
Satisfaction Score
Aspect Rank
Bitzinger Service
Bitzinger has successfully improved guest experience, as their "Service" satisfaction score jumped from 46% last year to an 52% this year.
Bitzinger Waiting Time
Jul '23 — Jun '24
Austria
Bitzinger continues to improve, with a notable increase in customer satisfaction for their Waiting Time aspect, rising from 45% to 50% this year.
Satisfaction Score
Aspect Rank
Bitzinger Staff
Bitzinger is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 39% last year to 38% this year.
Bitzinger Staff Friendliness
Jul '23 — Jun '24
Austria
Bitzinger has demonstrated resilience in the industry, with a 1% increase in customer satisfaction for Staff Friendliness rising from 33% to 34% this year.
Satisfaction Score
Aspect Rank