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Reporting period: Jun '23May '24

Bitzinger Overview

<10 Places
Fast Food Restaurant

Brand Satisfaction

65%
1pp

Country Rank

Austria
519 of 564

Category Rank

Fast Food Restaurant
10 of 11

Rating Score

3.6

Sales Power

Sales Index

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Bitzinger Brand Profile

Jun '23May '24

Austria

Bitzinger has a much lower satisfaction score for its Staff compared to its other aspects. However, Bitzinger has succeeded in its Food and Drinks aspect, with a 75% satisfaction score.

Food and Drinks
75%
5pp
Place
54%
Service
54%
10pp
Pricing
48%
2pp
Staff
43%
3pp
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Bitzinger Satisfaction Trend

Dec '23May '24

Austria

Bitzinger's brand satisfaction has decreased compared to previous month and now stands at 68%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Bitzinger Food and Drinks

Bitzinger is losing some of its appeal, with a concerning 5% decrease in satisfaction for Food and Drinks dropping from 80% last year to 75% this year.

Bitzinger Food Quality

Jun '23May '24

Austria

Bitzinger is struggling to meet customer expectations, with a 3% decrease in satisfaction in Food Quality aspect, falling from 40% last year to 37% this year.

Satisfaction Score

37%
3pp

Aspect Rank

9 of 11
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Bitzinger Dishes

Jun '23May '24

Austria

Bitzinger is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 82% last year to 75% this year.

Satisfaction Score

75%
7pp

Aspect Rank

10 of 11
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Bitzinger Place

Bitzinger remains a consumer favourite, maintaining a consistent 54% satisfaction score in Place aspect for both this year and last year.

Bitzinger Pricing

Bitzinger has shown an increase in Pricing, with a jump from 46% last year to an impressive 48% this year.

Bitzinger Price

Jun '23May '24

Austria

Bitzinger continues to evolve, with a 2% increase in customer satisfaction of Price, climbing from 47% last year to 49% this year.

Satisfaction Score

49%
2pp

Aspect Rank

9 of 11
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Bitzinger Service

Bitzinger has successfully improved guest experience, as their "Service" satisfaction score jumped from 44% last year to an 54% this year.

Bitzinger Waiting Time

Jun '23May '24

Austria

Bitzinger continues to improve, with a notable increase in customer satisfaction for their Waiting Time aspect, rising from 44% to 50% this year.

Satisfaction Score

50%
6pp

Aspect Rank

5 of 11
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Bitzinger Staff

Bitzinger is facing challenges in evolving its Staff aspect, with a 3% decrease in customer satisfaction, dropping from 46% last year to 43% this year.

Bitzinger Staff Friendliness

Jun '23May '24

Austria

Bitzinger is facing challenges in maintaining its customer experience, with a noticeable 14% decrease in their Staff Friendliness aspect satisfaction score, dropping from 50% to 36% this year.

Satisfaction Score

36%
14pp

Aspect Rank

9 of 11
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