Realytics logo

Reporting period: Jul '23Jun '24

Bitzinger Overview

<10 Places
Fast Food Restaurant

Brand Satisfaction

64%
1pp

Country Rank

Austria
520 of 557

Category Rank

Fast Food Restaurant
9 of 10

Rating Score

3.6

Sales Power

Sales Index

Realytics logo

Bitzinger Brand Profile

Jul '23Jun '24

Austria

Bitzinger has a much lower satisfaction score for its Staff compared to its other aspects. However, Bitzinger has succeeded in its Food and Drinks aspect, with a 75% satisfaction score.

Food and Drinks
75%
4pp
Place
56%
Service
52%
6pp
Pricing
48%
3pp
Staff
38%
1pp
Realytics logo

Bitzinger Satisfaction Trend

Jan '24Jun '24

Austria

Bitzinger's brand satisfaction has decreased compared to previous month and now stands at 50%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

Realytics logo

Bitzinger Food and Drinks

Bitzinger is losing some of its appeal, with a concerning 4% decrease in satisfaction for Food and Drinks dropping from 79% last year to 75% this year.

Bitzinger Food Quality

Jul '23Jun '24

Austria

Bitzinger remains a consumer favourite, maintaining a consistent 35% satisfaction score in Food Quality aspect for both this year and last year.

Satisfaction Score

35%

Aspect Rank

9 of 10
Realytics logo

Bitzinger Dishes

Jul '23Jun '24

Austria

Bitzinger is struggling to meet customer expectations, with a 6% decrease in satisfaction in Dishes aspect, falling from 80% last year to 74% this year.

Satisfaction Score

74%
6pp

Aspect Rank

9 of 10
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Bitzinger Place

Bitzinger is still the go-to place for customers, as their Place score remains high at 56%, consistent with last year's score.

Bitzinger Pricing

Bitzinger has shown an increase in Pricing, with a jump from 45% last year to an impressive 48% this year.

Bitzinger Price

Jul '23Jun '24

Austria

Bitzinger continues to evolve, with a 3% increase in customer satisfaction of Price, climbing from 46% last year to 49% this year.

Satisfaction Score

49%
3pp

Aspect Rank

7 of 10
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Bitzinger Service

Bitzinger has successfully improved guest experience, as their "Service" satisfaction score jumped from 46% last year to an 52% this year.

Bitzinger Waiting Time

Jul '23Jun '24

Austria

Bitzinger continues to improve, with a notable increase in customer satisfaction for their Waiting Time aspect, rising from 45% to 50% this year.

Satisfaction Score

50%
5pp

Aspect Rank

4 of 10
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Bitzinger Staff

Bitzinger is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 39% last year to 38% this year.

Bitzinger Staff Friendliness

Jul '23Jun '24

Austria

Bitzinger has demonstrated resilience in the industry, with a 1% increase in customer satisfaction for Staff Friendliness rising from 33% to 34% this year.

Satisfaction Score

34%
1pp

Aspect Rank

8 of 10
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors