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Reporting period: Aug '23Jul '24

Berliner Döner Wien Overview

<10 Places
Fast Food Restaurant

Brand Satisfaction

80%
1pp

Country Rank

Austria
308 of 551

Category Rank

Fast Food Restaurant
7 of 11

Rating Score

4

Sales Power

Sales Index

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Berliner Döner Wien Brand Profile

Aug '23Jul '24

Austria

Berliner Döner Wien has a much lower satisfaction score for its Staff compared to its other aspects. However, Berliner Döner Wien has succeeded in its Pricing aspect, with a 85% satisfaction score.

Pricing
85%
7pp
Food and Drinks
83%
1pp
Service
70%
4pp
Staff
62%
17pp
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Berliner Döner Wien Satisfaction Trend

Feb '24Jul '24

Austria

Berliner Döner Wien's brand satisfaction has increased compared to previous month and now stands at 83%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Berliner Döner Wien Food and Drinks

Berliner Döner Wien has shown an increase in Food and Drinks, with a jump from 82% last year to an impressive 83% this year.

Berliner Döner Wien Portion Size

Aug '23Jul '24

Austria

Use Realytics to know more about Berliner Döner Wienlink

Satisfaction Score

Aspect Rank

2 of 11
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Berliner Döner Wien Food Quality

Aug '23Jul '24

Austria

Berliner Döner Wien continues to evolve, with a 3% increase in customer satisfaction of Food Quality, climbing from 48% last year to 51% this year.

Satisfaction Score

51%
3pp

Aspect Rank

7 of 11
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Berliner Döner Wien Menu Selection

Aug '23Jul '24

Austria

Use Realytics to know more about Berliner Döner Wienlink

Satisfaction Score

Aspect Rank

4 of 11
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Berliner Döner Wien Dishes

Aug '23Jul '24

Austria

Berliner Döner Wien is losing some of its appeal, with a concerning 5% decrease in satisfaction for Dishes dropping from 87% last year to 82% this year.

Satisfaction Score

82%
5pp

Aspect Rank

7 of 11
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Berliner Döner Wien Drinks

Aug '23Jul '24

Austria

Use Realytics to know more about Berliner Döner Wienlink

Satisfaction Score

Aspect Rank

11 of 11
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Berliner Döner Wien Cuisines

Aug '23Jul '24

Austria

Use Realytics to know more about Berliner Döner Wienlink

Satisfaction Score

Aspect Rank

6 of 6
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Berliner Döner Wien Pricing

Berliner Döner Wien is struggling to meet customer expectations, with a 7% decrease in satisfaction in Pricing aspect, falling from 92% last year to 85% this year.

Berliner Döner Wien Price

Aug '23Jul '24

Austria

Berliner Döner Wien is losing its edge, with a noticeable decrease in guest satisfaction in Price aspect, down from 92% last year to 85% this year.

Satisfaction Score

85%
7pp

Aspect Rank

4 of 11
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Berliner Döner Wien Service

Berliner Döner Wien is facing challenges in evolving its Service aspect, with a 4% decrease in customer satisfaction, dropping from 74% last year to 70% this year.

Berliner Döner Wien Billing and Payment

Aug '23Jul '24

Austria

Use Realytics to know more about Berliner Döner Wienlink

Satisfaction Score

Aspect Rank

3 of 8
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Berliner Döner Wien Dining Options

Aug '23Jul '24

Austria

Berliner Döner Wien remains a consumer favourite, maintaining a consistent 67% satisfaction score in Dining Options aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

10 of 11
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Berliner Döner Wien Waiting Time

Aug '23Jul '24

Austria

Berliner Döner Wien is facing challenges in maintaining its customer experience, with a noticeable 2% decrease in their Waiting Time aspect satisfaction score, dropping from 72% to 70% this year.

Satisfaction Score

70%
2pp

Aspect Rank

5 of 11
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Berliner Döner Wien Order Processing

Aug '23Jul '24

Austria

Berliner Döner Wien is still the go-to place for customers, as their Order Processing score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

3 of 11
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Berliner Döner Wien Staff

Berliner Döner Wien is losing some of its appeal, with a concerning 17% decrease in satisfaction for Staff dropping from 79% last year to 62% this year.

Berliner Döner Wien Staff Competence

Aug '23Jul '24

Austria

Use Realytics to know more about Berliner Döner Wienlink

Satisfaction Score

Aspect Rank

8 of 8
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Berliner Döner Wien Staff Friendliness

Aug '23Jul '24

Austria

Berliner Döner Wien is struggling to meet customer expectations, with a 18% decrease in satisfaction in Staff Friendliness aspect, falling from 80% last year to 62% this year.

Satisfaction Score

62%
18pp

Aspect Rank

9 of 11
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Berliner Döner Wien Staff Members

Aug '23Jul '24

Austria

Berliner Döner Wien remains a consumer favourite, maintaining a consistent 67% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

7 of 11
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