BackWerk Brand Profile
Jul '23 — Jun '24
Austria
BackWerk has a much lower satisfaction score for its Staff compared to its other aspects. However, BackWerk has succeeded in its Service aspect, with a 86% satisfaction score.
BackWerk Satisfaction Trend
Jan '24 — Jun '24
Austria
BackWerk's brand satisfaction has increased compared to previous month and now stands at 83%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
BackWerk Food and Drinks
BackWerk is losing some of its appeal, with a concerning 10% decrease in satisfaction for Food and Drinks dropping from 93% last year to 83% this year.
BackWerk Food Quality
Jul '23 — Jun '24
Austria
BackWerk is struggling to meet customer expectations, with a 23% decrease in satisfaction in Food Quality aspect, falling from 88% last year to 65% this year.
Satisfaction Score
Aspect Rank
BackWerk Menu Selection
Jul '23 — Jun '24
Austria
BackWerk is losing its edge, with a noticeable decrease in guest satisfaction in Menu Selection aspect, down from 98% last year to 87% this year.
Satisfaction Score
Aspect Rank
BackWerk Dishes
Jul '23 — Jun '24
Austria
BackWerk is facing challenges in evolving its Dishes aspect, with a 15% decrease in customer satisfaction, dropping from 96% last year to 81% this year.
Satisfaction Score
Aspect Rank
BackWerk Drinks
Jul '23 — Jun '24
Austria
BackWerk has shown an increase in Drinks, with a jump from 87% last year to an impressive 88% this year.
Satisfaction Score
Aspect Rank
BackWerk Place
BackWerk is facing challenges in maintaining its customer experience, with a noticeable 10% decrease in their Place aspect satisfaction score, dropping from 88% to 78% this year.
BackWerk Cleanliness and Hygiene
Jul '23 — Jun '24
Austria
BackWerk is losing some of its appeal, with a concerning 13% decrease in satisfaction for Cleanliness and Hygiene dropping from 91% last year to 78% this year.
Satisfaction Score
Aspect Rank
BackWerk Pricing
BackWerk continues to evolve, with a 10% increase in customer satisfaction of Pricing, climbing from 69% last year to 79% this year.
BackWerk Price
Jul '23 — Jun '24
Austria
BackWerk has successfully improved guest experience, as their "Price" satisfaction score jumped from 68% last year to an 79% this year.
Satisfaction Score
Aspect Rank
BackWerk Service
BackWerk is struggling to meet customer expectations, with a 5% decrease in satisfaction in Service aspect, falling from 91% last year to 86% this year.
BackWerk Dining Options
Jul '23 — Jun '24
Austria
Satisfaction Score
Aspect Rank
BackWerk Staff
BackWerk is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 66% last year to 64% this year.
BackWerk Staff Friendliness
Jul '23 — Jun '24
Austria
BackWerk is facing challenges in evolving its Staff Friendliness aspect, with a 16% decrease in customer satisfaction, dropping from 75% last year to 59% this year.
Satisfaction Score
Aspect Rank
Get a head start in the competitive race with Realytics now
Start your journey with Realytics by creating a free account. No credit card required.
