ANKERPUNKT Brand Profile
Aug '23 — Jul '24
Austria
ANKERPUNKT has a much lower satisfaction score for its Staff compared to its other aspects. However, ANKERPUNKT has succeeded in its Location aspect, with a 100% satisfaction score.
ANKERPUNKT Food and Drinks
ANKERPUNKT has shown an increase in Food and Drinks, with a jump from 82% last year to an impressive 83% this year.
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ANKERPUNKT Food Quality
Aug '23 — Jul '24
Austria
ANKERPUNKT remains a consumer favourite, maintaining a consistent 29% satisfaction score in Food Quality aspect for both this year and last year.
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ANKERPUNKT Menu Selection
Aug '23 — Jul '24
Austria
ANKERPUNKT is still the go-to place for customers, as their Menu Selection score remains high at 90%, consistent with last year's score.
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ANKERPUNKT Dishes
Aug '23 — Jul '24
Austria
ANKERPUNKT continues to evolve, with a 2% increase in customer satisfaction of Dishes, climbing from 73% last year to 75% this year.
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ANKERPUNKT Drinks
Aug '23 — Jul '24
Austria
ANKERPUNKT remains a consumer favourite, maintaining a consistent 83% satisfaction score in Drinks aspect for both this year and last year.
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ANKERPUNKT Location
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ANKERPUNKT Views and Surroundings
Aug '23 — Jul '24
Austria
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ANKERPUNKT Place
ANKERPUNKT is losing some of its appeal, with a concerning 9% decrease in satisfaction for Place dropping from 94% last year to 85% this year.
ANKERPUNKT Atmosphere and Décor
Aug '23 — Jul '24
Austria
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ANKERPUNKT Cleanliness and Hygiene
Aug '23 — Jul '24
Austria
ANKERPUNKT is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 56%, consistent with last year's score.
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ANKERPUNKT Options for different visitors
Aug '23 — Jul '24
Austria
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ANKERPUNKT Comfort
Aug '23 — Jul '24
Austria
ANKERPUNKT remains a consumer favourite, maintaining a consistent 50% satisfaction score in Comfort aspect for both this year and last year.
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ANKERPUNKT Venue Congestion
Aug '23 — Jul '24
Austria
ANKERPUNKT is still the go-to place for customers, as their Venue Congestion score remains high at 20%, consistent with last year's score.
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ANKERPUNKT Service
ANKERPUNKT has successfully improved guest experience, as their "Service" satisfaction score jumped from 78% last year to an 85% this year.
ANKERPUNKT Dining Options
Aug '23 — Jul '24
Austria
ANKERPUNKT remains a consumer favourite, maintaining a consistent 82% satisfaction score in Dining Options aspect for both this year and last year.
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ANKERPUNKT Waiting Time
Aug '23 — Jul '24
Austria
ANKERPUNKT continues to improve, with a notable increase in customer satisfaction for their Waiting Time aspect, rising from 60% to 85% this year.
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ANKERPUNKT Order Processing
Aug '23 — Jul '24
Austria
ANKERPUNKT is still the go-to place for customers, as their Order Processing score remains high at 73%, consistent with last year's score.
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ANKERPUNKT Staff
ANKERPUNKT is struggling to meet customer expectations, with a 10% decrease in satisfaction in Staff aspect, falling from 86% last year to 76% this year.
ANKERPUNKT Staff Competence
Aug '23 — Jul '24
Austria
ANKERPUNKT remains a consumer favourite, maintaining a consistent 33% satisfaction score in Staff Competence aspect for both this year and last year.
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ANKERPUNKT Staff Friendliness
Aug '23 — Jul '24
Austria
ANKERPUNKT is losing its edge, with a noticeable decrease in guest satisfaction in Staff Friendliness aspect, down from 91% last year to 85% this year.
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ANKERPUNKT Staff Attentiveness
Aug '23 — Jul '24
Austria
ANKERPUNKT is still the go-to place for customers, as their Staff Attentiveness score remains high at 86%, consistent with last year's score.
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ANKERPUNKT Staff Members
Aug '23 — Jul '24
Austria
ANKERPUNKT is facing challenges in evolving its Staff Members aspect, with a 11% decrease in customer satisfaction, dropping from 66% last year to 55% this year.
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