360° OCEAN SKY Brand Profile
Aug '23 — Jul '24
Austria
360° OCEAN SKY has a much lower satisfaction score for its Pricing compared to its other aspects. However, 360° OCEAN SKY has succeeded in its Location aspect, with a 98% satisfaction score.
360° OCEAN SKY Satisfaction Trend
Feb '24 — Jul '24
Austria
360° OCEAN SKY's brand satisfaction has decreased compared to previous month and now stands at 65%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
360° OCEAN SKY Food and Drinks
360° OCEAN SKY is losing some of its appeal, with a concerning 8% decrease in satisfaction for Food and Drinks dropping from 80% last year to 72% this year.
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360° OCEAN SKY Food Quality
Aug '23 — Jul '24
Austria
360° OCEAN SKY is struggling to meet customer expectations, with a 8% decrease in satisfaction in Food Quality aspect, falling from 45% last year to 37% this year.
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360° OCEAN SKY Menu Selection
Aug '23 — Jul '24
Austria
360° OCEAN SKY has shown an increase in Menu Selection, with a jump from 64% last year to an impressive 88% this year.
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360° OCEAN SKY Dishes
Aug '23 — Jul '24
Austria
360° OCEAN SKY is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 73% last year to 57% this year.
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360° OCEAN SKY Drinks
Aug '23 — Jul '24
Austria
360° OCEAN SKY is facing challenges in evolving its Drinks aspect, with a 7% decrease in customer satisfaction, dropping from 94% last year to 87% this year.
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360° OCEAN SKY Location
360° OCEAN SKY is struggling to meet customer expectations. Use Realytics to know why
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360° OCEAN SKY Conveniently Situated
Aug '23 — Jul '24
Austria
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360° OCEAN SKY Views and Surroundings
Aug '23 — Jul '24
Austria
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360° OCEAN SKY Transport Accessibility
Aug '23 — Jul '24
Austria
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360° OCEAN SKY Place
360° OCEAN SKY continues to evolve, with a 7% increase in customer satisfaction of Place, climbing from 74% last year to 81% this year.
360° OCEAN SKY Atmosphere and Décor
Aug '23 — Jul '24
Austria
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360° OCEAN SKY Cleanliness and Hygiene
Aug '23 — Jul '24
Austria
360° OCEAN SKY remains a consumer favourite, maintaining a consistent 75% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.
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360° OCEAN SKY Restrooms
Aug '23 — Jul '24
Austria
360° OCEAN SKY is still the go-to place for customers, as their Restrooms score remains high at 75%, consistent with last year's score.
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360° OCEAN SKY Options for different visitors
Aug '23 — Jul '24
Austria
360° OCEAN SKY remains a consumer favourite, maintaining a consistent 75% satisfaction score in Options for different visitors aspect for both this year and last year.
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360° OCEAN SKY Child-Friendly Conditions
Aug '23 — Jul '24
Austria
360° OCEAN SKY is still the go-to place for customers, as their Child-Friendly Conditions score remains high at 71%, consistent with last year's score.
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360° OCEAN SKY Comfort
Aug '23 — Jul '24
Austria
360° OCEAN SKY remains a consumer favourite, maintaining a consistent 25% satisfaction score in Comfort aspect for both this year and last year.
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360° OCEAN SKY Venue Congestion
Aug '23 — Jul '24
Austria
360° OCEAN SKY is still the go-to place for customers, as their Venue Congestion score remains high at 29%, consistent with last year's score.
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360° OCEAN SKY Dining Area
Aug '23 — Jul '24
Austria
360° OCEAN SKY remains a consumer favourite, maintaining a consistent 89% satisfaction score in Dining Area aspect for both this year and last year.
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360° OCEAN SKY Pricing
360° OCEAN SKY has successfully improved guest experience, as their "Pricing" satisfaction score jumped from 33% last year to an 55% this year.
360° OCEAN SKY Price
Aug '23 — Jul '24
Austria
360° OCEAN SKY continues to improve, with a notable increase in customer satisfaction for their Price aspect, rising from 33% to 54% this year.
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360° OCEAN SKY Service
360° OCEAN SKY is facing challenges in maintaining its customer experience, with a noticeable 6% decrease in their Service aspect satisfaction score, dropping from 73% to 67% this year.
360° OCEAN SKY Billing and Payment
Aug '23 — Jul '24
Austria
360° OCEAN SKY is still the go-to place for customers, as their Billing and Payment score remains high at 67%, consistent with last year's score.
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360° OCEAN SKY Dining Options
Aug '23 — Jul '24
Austria
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360° OCEAN SKY Waiting Time
Aug '23 — Jul '24
Austria
360° OCEAN SKY is losing some of its appeal, with a concerning 23% decrease in satisfaction for Waiting Time dropping from 59% last year to 36% this year.
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360° OCEAN SKY Order Processing
Aug '23 — Jul '24
Austria
360° OCEAN SKY is struggling to meet customer expectations, with a 9% decrease in satisfaction in Order Processing aspect, falling from 59% last year to 50% this year.
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360° OCEAN SKY Staff
360° OCEAN SKY is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 76% last year to 68% this year.
360° OCEAN SKY Staff Competence
Aug '23 — Jul '24
Austria
360° OCEAN SKY remains a consumer favourite, maintaining a consistent 83% satisfaction score in Staff Competence aspect for both this year and last year.
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360° OCEAN SKY Staff Friendliness
Aug '23 — Jul '24
Austria
360° OCEAN SKY is facing challenges in evolving its Staff Friendliness aspect, with a 7% decrease in customer satisfaction, dropping from 77% last year to 70% this year.
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360° OCEAN SKY Staff Attentiveness
Aug '23 — Jul '24
Austria
360° OCEAN SKY is still the go-to place for customers, as their Staff Attentiveness score remains high at 85%, consistent with last year's score.
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360° OCEAN SKY Staff Avaliability
Aug '23 — Jul '24
Austria
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360° OCEAN SKY Staff Members
Aug '23 — Jul '24
Austria
360° OCEAN SKY is facing challenges in maintaining its customer experience, with a noticeable 5% decrease in their Staff Members aspect satisfaction score, dropping from 55% to 50% this year.
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