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Reporting period: Jun '23May '24

3 Goldene Kugeln Overview

10-100 Places
Restaurant

Brand Satisfaction

61%
8pp

Country Rank

Austria
32 of 39

Category Rank

Restaurant
19 of 22

Rating Score

2.9

Sales Power

Sales Index

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3 Goldene Kugeln Brand Profile

Jun '23May '24

Austria

3 Goldene Kugeln has a much lower satisfaction score for its Place compared to its other aspects. However, 3 Goldene Kugeln has succeeded in its Pricing aspect, with a 72% satisfaction score.

Pricing
72%
2pp
Staff
71%
4pp
Food and Drinks
57%
6pp
Service
57%
15pp
Place
52%
21pp
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3 Goldene Kugeln Satisfaction Trend

Dec '23May '24

Austria

3 Goldene Kugeln's brand satisfaction remains unchanged compared to the previous month and continues to stand at 58%. Use Realytics to closely monitor satisfaction score changes and assess how well the brand continues to meet customer expectations.

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3 Goldene Kugeln Food and Drinks

3 Goldene Kugeln is losing some of its appeal, with a concerning 6% decrease in satisfaction for Food and Drinks dropping from 63% last year to 57% this year.

Satisfaction Score

Aspect Rank

20 of 22
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3 Goldene Kugeln Dishes

Jun '23May '24

Austria

3 Goldene Kugeln has shown an increase in Dishes, with a jump from 46% last year to an impressive 53% this year.

Satisfaction Score

53%
7pp

Aspect Rank

20 of 22
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3 Goldene Kugeln Place

3 Goldene Kugeln is struggling to meet customer expectations, with a 21% decrease in satisfaction in Place aspect, falling from 73% last year to 52% this year.

3 Goldene Kugeln Pricing

3 Goldene Kugeln is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 74% last year to 72% this year.

3 Goldene Kugeln Price

Jun '23May '24

Austria

3 Goldene Kugeln is facing challenges in evolving its Price aspect, with a 2% decrease in customer satisfaction, dropping from 74% last year to 72% this year.

Satisfaction Score

72%
2pp

Aspect Rank

10 of 22
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3 Goldene Kugeln Service

3 Goldene Kugeln is facing challenges in maintaining its customer experience, with a noticeable 15% decrease in their Service aspect satisfaction score, dropping from 72% to 57% this year.

3 Goldene Kugeln Waiting Time

Jun '23May '24

Austria

3 Goldene Kugeln is losing some of its appeal, with a concerning 13% decrease in satisfaction for Waiting Time dropping from 58% last year to 45% this year.

Satisfaction Score

45%
13pp

Aspect Rank

5 of 21
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3 Goldene Kugeln Staff

3 Goldene Kugeln is struggling to meet customer expectations, with a 4% decrease in satisfaction in Staff aspect, falling from 75% last year to 71% this year.

3 Goldene Kugeln Staff Friendliness

Jun '23May '24

Austria

3 Goldene Kugeln is losing its edge, with a noticeable decrease in guest satisfaction in Staff Friendliness aspect, down from 80% last year to 79% this year.

Satisfaction Score

79%
1pp

Aspect Rank

8 of 22
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3 Goldene Kugeln Staff Members

Jun '23May '24

Austria

3 Goldene Kugeln is facing challenges in evolving its Staff Members aspect, with a 12% decrease in customer satisfaction, dropping from 64% last year to 52% this year.

Satisfaction Score

52%
12pp

Aspect Rank

4 of 22
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