SantaCalma Brand Profile
Jul '23 — Jun '24
Argentina
SantaCalma has a much lower satisfaction score for its Pricing compared to its other aspects. However, SantaCalma has succeeded in its Location aspect, with a 98% satisfaction score.
SantaCalma Satisfaction Trend
Jan '24 — Jun '24
Argentina
SantaCalma's brand satisfaction has decreased compared to previous month and now stands at 86%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
SantaCalma Food and Drinks
SantaCalma has shown an increase in Food and Drinks, with a jump from 83% last year to an impressive 84% this year.
SantaCalma Portion Size
Jul '23 — Jun '24
Argentina
SantaCalma is losing some of its appeal, with a concerning 6% decrease in satisfaction for Portion Size dropping from 93% last year to 87% this year.
Satisfaction Score
Aspect Rank
SantaCalma Food Quality
Jul '23 — Jun '24
Argentina
SantaCalma continues to evolve, with a 6% increase in customer satisfaction of Food Quality, climbing from 43% last year to 49% this year.
Satisfaction Score
Aspect Rank
SantaCalma Menu Selection
Jul '23 — Jun '24
Argentina
Satisfaction Score
Aspect Rank
SantaCalma Dishes
Jul '23 — Jun '24
Argentina
SantaCalma is struggling to meet customer expectations, with a 2% decrease in satisfaction in Dishes aspect, falling from 73% last year to 71% this year.
Satisfaction Score
Aspect Rank
SantaCalma Drinks
Jul '23 — Jun '24
Argentina
SantaCalma is losing its edge, with a noticeable decrease in guest satisfaction in Drinks aspect, down from 79% last year to 78% this year.
Satisfaction Score
Aspect Rank
SantaCalma Location
SantaCalma is one of the most promising brand to delight customers. Use Realytics to know more
SantaCalma Parking
Jul '23 — Jun '24
Argentina
Satisfaction Score
Aspect Rank
SantaCalma Conveniently Situated
Jul '23 — Jun '24
Argentina
Satisfaction Score
Aspect Rank
SantaCalma Views and Surroundings
Jul '23 — Jun '24
Argentina
Satisfaction Score
Aspect Rank
SantaCalma Place
SantaCalma is one of the most promising brand to delight customers. Use Realytics to know more
SantaCalma Atmosphere and Décor
Jul '23 — Jun '24
Argentina
Satisfaction Score
Aspect Rank
SantaCalma Cleanliness and Hygiene
Jul '23 — Jun '24
Argentina
SantaCalma is facing challenges in evolving its Cleanliness and Hygiene aspect, with a 9% decrease in customer satisfaction, dropping from 50% last year to 41% this year.
Satisfaction Score
Aspect Rank
SantaCalma Options for different visitors
Jul '23 — Jun '24
Argentina
SantaCalma is facing challenges in maintaining its customer experience, with a noticeable 10% decrease in their Options for different visitors aspect satisfaction score, dropping from 96% to 86% this year.
Satisfaction Score
Aspect Rank
SantaCalma Comfort
Jul '23 — Jun '24
Argentina
SantaCalma has successfully improved guest experience, as their "Comfort" satisfaction score jumped from 59% last year to an 83% this year.
Satisfaction Score
Aspect Rank
SantaCalma Pricing
SantaCalma is losing some of its appeal, with a concerning 4% decrease in satisfaction for Pricing dropping from 55% last year to 51% this year.
SantaCalma Price
Jul '23 — Jun '24
Argentina
SantaCalma is struggling to meet customer expectations, with a 4% decrease in satisfaction in Price aspect, falling from 54% last year to 50% this year.
Satisfaction Score
Aspect Rank
SantaCalma Service
SantaCalma continues to improve, with a notable increase in customer satisfaction for their Service aspect, rising from 75% to 86% this year.
SantaCalma Dining Options
Jul '23 — Jun '24
Argentina
SantaCalma is losing its edge, with a noticeable decrease in guest satisfaction in Dining Options aspect, down from 90% last year to 85% this year.
Satisfaction Score
Aspect Rank
SantaCalma Waiting Time
Jul '23 — Jun '24
Argentina
SantaCalma has demonstrated resilience in the industry, with a 15% increase in customer satisfaction for Waiting Time rising from 48% to 63% this year.
Satisfaction Score
Aspect Rank
SantaCalma Order Processing
Jul '23 — Jun '24
Argentina
SantaCalma is facing challenges in evolving its Order Processing aspect, with a 4% decrease in customer satisfaction, dropping from 44% last year to 40% this year.
Satisfaction Score
Aspect Rank
SantaCalma Staff
SantaCalma is one of the most promising brand to delight customers. Use Realytics to know more
SantaCalma Staff Friendliness
Jul '23 — Jun '24
Argentina
SantaCalma has shown an increase in Staff Friendliness, with a jump from 84% last year to an impressive 89% this year.
Satisfaction Score
Aspect Rank
SantaCalma Staff Attentiveness
Jul '23 — Jun '24
Argentina
Satisfaction Score
Aspect Rank
SantaCalma Staff Members
Jul '23 — Jun '24
Argentina
SantaCalma continues to evolve, with a 27% increase in customer satisfaction of Staff Members, climbing from 59% last year to 86% this year.
Satisfaction Score
Aspect Rank
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