Rita Specialty Coffee Overview

Rita Specialty Coffee remains a consumer favourite, maintaining a consistent 65% satisfaction score in Portion Size aspect for both this year and last year.

Rita Specialty Coffee has shown an increase in Food Quality, with a jump from 61% last year to an impressive 78% this year.

Rita Specialty Coffee is struggling to meet customer expectations, with a 4% decrease in satisfaction in Dishes aspect, falling from 90% last year to 86% this year.

Rita Specialty Coffee is losing its edge, with a noticeable decrease in guest satisfaction in Drinks aspect, down from 92% last year to 90% this year.

Rita Specialty Coffee is facing challenges in evolving its Dining Options aspect, with a 5% decrease in customer satisfaction, dropping from 94% last year to 89% this year.

Rita Specialty Coffee is still the go-to place for customers, as their Staff Friendliness score remains high at 86%, consistent with last year's score.