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Reporting period: Apr '23Mar '24

Rita Specialty Coffee Overview

<10 Places
Coffee Shop

Brand Satisfaction

76%
6pp

Country Rank

Argentina
1 274 of 1 749

Category Rank

Coffee Shop
85 of 116

Rating Score

4.2

Sales Power

Sales Index

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Rita Specialty Coffee Brand Profile

Apr '23Mar '24

Argentina

Rita Specialty Coffee has a much lower satisfaction score for its Location compared to its other aspects. However, Rita Specialty Coffee has succeeded in its Food and Drinks aspect, with a 88% satisfaction score.

Food and Drinks
88%
2pp
Staff
82%
9pp
Service
59%
28pp
Place
57%
6pp
Pricing
31%
17pp
Location
0%
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Rita Specialty Coffee Food and Drinks

Rita Specialty Coffee is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 90% last year to 88% this year.

Rita Specialty Coffee Portion Size

Apr '23Mar '24

Argentina

Rita Specialty Coffee remains a consumer favourite, maintaining a consistent 72% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

72%

Aspect Rank

23 of 111
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Rita Specialty Coffee Food Quality

Apr '23Mar '24

Argentina

Rita Specialty Coffee is struggling to meet customer expectations, with a 4% decrease in satisfaction in Food Quality aspect, falling from 70% last year to 66% this year.

Satisfaction Score

66%
4pp

Aspect Rank

21 of 116
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Satisfaction Score

Aspect Rank

20 of 115
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Rita Specialty Coffee Dishes

Apr '23Mar '24

Argentina

Rita Specialty Coffee is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 91% last year to 88% this year.

Satisfaction Score

88%
3pp

Aspect Rank

25 of 116
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Rita Specialty Coffee Drinks

Apr '23Mar '24

Argentina

Rita Specialty Coffee is facing challenges in evolving its Drinks aspect, with a 5% decrease in customer satisfaction, dropping from 92% last year to 87% this year.

Satisfaction Score

87%
5pp

Aspect Rank

29 of 116
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Rita Specialty Coffee Location

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Rita Specialty Coffee Parking

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

27 of 54
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Rita Specialty Coffee Conveniently Situated

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

80 of 90
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Rita Specialty Coffee Views and Surroundings

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

84 of 91
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Rita Specialty Coffee Place

Rita Specialty Coffee is facing challenges in maintaining its customer experience, with a noticeable 6% decrease in their Place aspect satisfaction score, dropping from 63% to 57% this year.

Rita Specialty Coffee Atmosphere and Décor

Apr '23Mar '24

Argentina

Rita Specialty Coffee is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

96 of 116
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Rita Specialty Coffee Cleanliness and Hygiene

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

34 of 112
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Rita Specialty Coffee Options for different visitors

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

47 of 113
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Rita Specialty Coffee Comfort

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

79 of 114
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Rita Specialty Coffee Venue Congestion

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

17 of 105
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Rita Specialty Coffee Dining Area

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

67 of 109
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Rita Specialty Coffee Work and study friendly

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

23 of 58
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Rita Specialty Coffee Pricing

Rita Specialty Coffee has shown an increase in Pricing, with a jump from 14% last year to an impressive 31% this year.

Rita Specialty Coffee Price

Apr '23Mar '24

Argentina

Rita Specialty Coffee continues to evolve, with a 15% increase in customer satisfaction of Price, climbing from 14% last year to 29% this year.

Satisfaction Score

29%
15pp

Aspect Rank

110 of 116
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Rita Specialty Coffee Promotions

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

48 of 82
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Rita Specialty Coffee Service

Rita Specialty Coffee is losing some of its appeal, with a concerning 28% decrease in satisfaction for Service dropping from 87% last year to 59% this year.

Rita Specialty Coffee Billing and Payment

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

32 of 93
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Rita Specialty Coffee Opening Hours

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

17 of 76
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Rita Specialty Coffee Dining Options

Apr '23Mar '24

Argentina

Rita Specialty Coffee is struggling to meet customer expectations, with a 5% decrease in satisfaction in Dining Options aspect, falling from 95% last year to 90% this year.

Satisfaction Score

90%
5pp

Aspect Rank

32 of 116
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Rita Specialty Coffee Waiting Time

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

24 of 115
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Rita Specialty Coffee Order Processing

Apr '23Mar '24

Argentina

Rita Specialty Coffee is still the go-to place for customers, as their Order Processing score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

2 of 115
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Rita Specialty Coffee Staff

Rita Specialty Coffee is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 91% last year to 82% this year.

Rita Specialty Coffee Staff Competence

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

22 of 54
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Rita Specialty Coffee Staff Friendliness

Apr '23Mar '24

Argentina

Rita Specialty Coffee remains a consumer favourite, maintaining a consistent 88% satisfaction score in Staff Friendliness aspect for both this year and last year.

Satisfaction Score

88%

Aspect Rank

22 of 116
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Rita Specialty Coffee Staff Attentiveness

Apr '23Mar '24

Argentina

Rita Specialty Coffee is facing challenges in evolving its Staff Attentiveness aspect, with a 8% decrease in customer satisfaction, dropping from 94% last year to 86% this year.

Satisfaction Score

86%
8pp

Aspect Rank

70 of 115
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Rita Specialty Coffee Staff Members

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

54 of 115
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