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Reporting period: Apr '23Mar '24

Puerto Cristal Overview

<10 Places
Fine Dining

Brand Satisfaction

85%
2pp

Country Rank

Argentina
638 of 1 749

Category Rank

Fine Dining
2 of 5

Rating Score

4.2

Sales Power

Sales Index

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Puerto Cristal Brand Profile

Apr '23Mar '24

Argentina

Puerto Cristal has a much lower satisfaction score for its Pricing compared to its other aspects. However, Puerto Cristal has succeeded in its Location aspect, with a 96% satisfaction score.

Location
96%
1pp
Staff
93%
2pp
Place
90%
4pp
Service
87%
5pp
Food and Drinks
83%
5pp
Pricing
43%
3pp
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Puerto Cristal Food and Drinks

Puerto Cristal has shown an increase in Food and Drinks, with a jump from 78% last year to an impressive 83% this year.

Puerto Cristal Portion Size

Apr '23Mar '24

Argentina

Puerto Cristal remains a consumer favourite, maintaining a consistent 88% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

88%

Aspect Rank

1 of 5
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Puerto Cristal Food Quality

Apr '23Mar '24

Argentina

Puerto Cristal continues to evolve, with a 8% increase in customer satisfaction of Food Quality, climbing from 53% last year to 61% this year.

Satisfaction Score

61%
8pp

Aspect Rank

3 of 5
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Satisfaction Score

Aspect Rank

1 of 5
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Puerto Cristal Dishes

Apr '23Mar '24

Argentina

Puerto Cristal has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 65% last year to an 68% this year.

Satisfaction Score

68%
3pp

Aspect Rank

4 of 5
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Puerto Cristal Drinks

Apr '23Mar '24

Argentina

Puerto Cristal is still the go-to place for customers, as their Drinks score remains high at 88%, consistent with last year's score.

Satisfaction Score

88%

Aspect Rank

1 of 5
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Puerto Cristal Location

Puerto Cristal is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

Aspect Rank

2 of 4
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Puerto Cristal Conveniently Situated

Apr '23Mar '24

Argentina

Puerto Cristal remains a consumer favourite, maintaining a consistent 89% satisfaction score in Conveniently Situated aspect for both this year and last year.

Satisfaction Score

89%

Aspect Rank

3 of 4
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Satisfaction Score

Aspect Rank

2 of 4
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Puerto Cristal Ease to Find

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

1 of 1
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Puerto Cristal Place

Puerto Cristal is struggling to meet customer expectations. Use Realytics to know why

Puerto Cristal Atmosphere and Décor

Apr '23Mar '24

Argentina

Puerto Cristal is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

4 of 5
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Puerto Cristal Cleanliness and Hygiene

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

3 of 5
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Puerto Cristal Restrooms

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

4 of 4
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Puerto Cristal Options for different visitors

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

3 of 5
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Puerto Cristal Child-Friendly Conditions

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

3 of 4
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Puerto Cristal Comfort

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

1 of 5
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Puerto Cristal Venue Congestion

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

4 of 5
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Puerto Cristal Dining Area

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

3 of 5
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Puerto Cristal Pricing

Puerto Cristal continues to improve, with a notable increase in customer satisfaction for their Pricing aspect, rising from 40% to 43% this year.

Puerto Cristal Price

Apr '23Mar '24

Argentina

Puerto Cristal has demonstrated resilience in the industry, with a 1% increase in customer satisfaction for Price rising from 40% to 41% this year.

Satisfaction Score

41%
1pp

Aspect Rank

3 of 5
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Puerto Cristal Promotions

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

3 of 3
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Puerto Cristal Service

Puerto Cristal is losing some of its appeal, with a concerning 5% decrease in satisfaction for Service dropping from 92% last year to 87% this year.

Puerto Cristal Billing and Payment

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

2 of 3
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Puerto Cristal Dining Options

Apr '23Mar '24

Argentina

Puerto Cristal is struggling to meet customer expectations, with a 3% decrease in satisfaction in Dining Options aspect, falling from 90% last year to 87% this year.

Satisfaction Score

87%
3pp

Aspect Rank

2 of 5
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Puerto Cristal Waiting Time

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

2 of 5
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Puerto Cristal Order Processing

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

2 of 5
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Puerto Cristal Staff

Puerto Cristal is one of the most promising brand to delight customers. Use Realytics to know more

Puerto Cristal Staff Competence

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

2 of 4
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Puerto Cristal Staff Friendliness

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

1 of 5
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Satisfaction Score

Aspect Rank

1 of 5
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Puerto Cristal Staff Members

Apr '23Mar '24

Argentina

Puerto Cristal has shown an increase in Staff Members, with a jump from 76% last year to an impressive 80% this year.

Satisfaction Score

80%
4pp

Aspect Rank

2 of 5
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