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Reporting period: Apr '23Mar '24

Plaza del Carmen Overview

<10 Places
Coffee Shop

Brand Satisfaction

73%
2pp

Country Rank

Argentina
1 412 of 1 749

Category Rank

Coffee Shop
93 of 116

Rating Score

3.5

Sales Power

Sales Index

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Plaza del Carmen Brand Profile

Apr '23Mar '24

Argentina

Plaza del Carmen has a much lower satisfaction score for its Location compared to its other aspects. However, Plaza del Carmen has succeeded in its Staff aspect, with a 84% satisfaction score.

Staff
84%
2pp
Food and Drinks
73%
2pp
Service
69%
3pp
Place
68%
7pp
Pricing
65%
16pp
Location
0%
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Plaza del Carmen Food and Drinks

Plaza del Carmen has shown an increase in Food and Drinks, with a jump from 71% last year to an impressive 73% this year.

Plaza del Carmen Portion Size

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

67 of 111
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Plaza del Carmen Food Quality

Apr '23Mar '24

Argentina

Plaza del Carmen remains a consumer favourite, maintaining a consistent 39% satisfaction score in Food Quality aspect for both this year and last year.

Satisfaction Score

39%

Aspect Rank

55 of 116
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Plaza del Carmen Menu Selection

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

67 of 115
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Plaza del Carmen Dishes

Apr '23Mar '24

Argentina

Plaza del Carmen continues to evolve, with a 2% increase in customer satisfaction of Dishes, climbing from 67% last year to 69% this year.

Satisfaction Score

69%
2pp

Aspect Rank

90 of 116
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Plaza del Carmen Drinks

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

101 of 116
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Plaza del Carmen Location

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Plaza del Carmen Conveniently Situated

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

52 of 90
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Plaza del Carmen Views and Surroundings

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

51 of 91
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Plaza del Carmen Place

Plaza del Carmen is losing some of its appeal, with a concerning 7% decrease in satisfaction for Place dropping from 75% last year to 68% this year.

Plaza del Carmen Atmosphere and Décor

Apr '23Mar '24

Argentina

Plaza del Carmen is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

94 of 116
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Plaza del Carmen Cleanliness and Hygiene

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

98 of 112
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Plaza del Carmen Restrooms

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

65 of 87
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Plaza del Carmen Options for different visitors

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

95 of 113
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Plaza del Carmen Comfort

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

100 of 114
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Plaza del Carmen Venue Congestion

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

26 of 105
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Plaza del Carmen Dining Area

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

72 of 109
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Plaza del Carmen Pricing

Plaza del Carmen has successfully improved guest experience, as their "Pricing" satisfaction score jumped from 49% last year to an 65% this year.

Plaza del Carmen Price

Apr '23Mar '24

Argentina

Plaza del Carmen continues to improve, with a notable increase in customer satisfaction for their Price aspect, rising from 47% to 63% this year.

Satisfaction Score

63%
16pp

Aspect Rank

69 of 116
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Plaza del Carmen Promotions

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

51 of 82
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Plaza del Carmen Service

Plaza del Carmen has demonstrated resilience in the industry, with a 3% increase in customer satisfaction for Service rising from 66% to 69% this year.

Plaza del Carmen Billing and Payment

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

24 of 93
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Plaza del Carmen Opening Hours

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

38 of 76
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Plaza del Carmen Dining Options

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

105 of 116
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Plaza del Carmen Waiting Time

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

109 of 115
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Plaza del Carmen Order Processing

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

95 of 115
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Plaza del Carmen Staff

Plaza del Carmen is struggling to meet customer expectations, with a 2% decrease in satisfaction in Staff aspect, falling from 86% last year to 84% this year.

Plaza del Carmen Staff Competence

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

26 of 54
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Plaza del Carmen Staff Friendliness

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

51 of 116
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Plaza del Carmen Staff Attentiveness

Apr '23Mar '24

Argentina

Plaza del Carmen is losing its edge, with a noticeable decrease in guest satisfaction in Staff Attentiveness aspect, down from 93% last year to 86% this year.

Satisfaction Score

86%
7pp

Aspect Rank

63 of 115
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Plaza del Carmen Staff Members

Apr '23Mar '24

Argentina

Plaza del Carmen has shown an increase in Staff Members, with a jump from 67% last year to an impressive 74% this year.

Satisfaction Score

74%
7pp

Aspect Rank

14 of 115
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