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Reporting period: Jul '23Jun '24

Plaza del Carmen Overview

<10 Places
Coffee Shop

Brand Satisfaction

72%
5pp

Country Rank

Argentina
1 214 of 1 434

Category Rank

Coffee Shop
94 of 109

Rating Score

3.5

Sales Power

Sales Index

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Plaza del Carmen Brand Profile

Jul '23Jun '24

Argentina

Plaza del Carmen has a much lower satisfaction score for its Service compared to its other aspects. However, Plaza del Carmen has succeeded in its Staff aspect, with a 89% satisfaction score.

Staff
89%
8pp
Food and Drinks
74%
7pp
Pricing
68%
24pp
Place
63%
10pp
Service
59%
6pp
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Plaza del Carmen Food and Drinks

Plaza del Carmen has shown an increase in Food and Drinks, with a jump from 67% last year to an impressive 74% this year.

Plaza del Carmen Dishes

Jul '23Jun '24

Argentina

Plaza del Carmen continues to evolve, with a 1% increase in customer satisfaction of Dishes, climbing from 65% last year to 66% this year.

Satisfaction Score

66%
1pp

Aspect Rank

91 of 109
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Plaza del Carmen Place

Plaza del Carmen is losing some of its appeal, with a concerning 10% decrease in satisfaction for Place dropping from 73% last year to 63% this year.

Plaza del Carmen Pricing

Plaza del Carmen has successfully improved guest experience, as their "Pricing" satisfaction score jumped from 44% last year to an 68% this year.

Plaza del Carmen Price

Jul '23Jun '24

Argentina

Plaza del Carmen continues to improve, with a notable increase in customer satisfaction for their Price aspect, rising from 43% to 69% this year.

Satisfaction Score

69%
26pp

Aspect Rank

45 of 109
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Plaza del Carmen Service

Plaza del Carmen is struggling to meet customer expectations, with a 6% decrease in satisfaction in Service aspect, falling from 65% last year to 59% this year.

Plaza del Carmen Staff

Plaza del Carmen has demonstrated resilience in the industry, with a 8% increase in customer satisfaction for Staff rising from 81% to 89% this year.

Plaza del Carmen Staff Attentiveness

Jul '23Jun '24

Argentina

Plaza del Carmen is losing its edge, with a noticeable decrease in guest satisfaction in Staff Attentiveness aspect, down from 92% last year to 80% this year.

Satisfaction Score

80%
12pp

Aspect Rank

83 of 109
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