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Reporting period: Apr '23Mar '24

Plaza Asturias Overview

<10 Places
Restaurant

Brand Satisfaction

73%
1pp

Country Rank

Argentina
1 407 of 1 749

Category Rank

Restaurant
830 of 1 034

Rating Score

3.7

Sales Power

Sales Index

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Plaza Asturias Brand Profile

Apr '23Mar '24

Argentina

Plaza Asturias has a much lower satisfaction score for its Location compared to its other aspects. However, Plaza Asturias has succeeded in its Staff aspect, with a 79% satisfaction score.

Staff
79%
1pp
Place
78%
6pp
Food and Drinks
72%
6pp
Service
70%
2pp
Pricing
55%
11pp
Location
0%
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Plaza Asturias Food and Drinks

Plaza Asturias is losing some of its appeal, with a concerning 6% decrease in satisfaction for Food and Drinks dropping from 78% last year to 72% this year.

Plaza Asturias Portion Size

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

580 of 1 026
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Plaza Asturias Food Quality

Apr '23Mar '24

Argentina

Plaza Asturias remains a consumer favourite, maintaining a consistent 30% satisfaction score in Food Quality aspect for both this year and last year.

Satisfaction Score

30%

Aspect Rank

652 of 1 034
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Plaza Asturias Menu Selection

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

436 of 1 019
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Plaza Asturias Dishes

Apr '23Mar '24

Argentina

Plaza Asturias is struggling to meet customer expectations, with a 17% decrease in satisfaction in Dishes aspect, falling from 71% last year to 54% this year.

Satisfaction Score

54%
17pp

Aspect Rank

952 of 1 034
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Plaza Asturias Drinks

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

671 of 1 025
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Plaza Asturias Cuisines

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

334 of 373
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Plaza Asturias Location

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Plaza Asturias Conveniently Situated

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

423 of 698
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Plaza Asturias Place

Plaza Asturias has shown an increase in Place, with a jump from 72% last year to an impressive 78% this year.

Satisfaction Score

Aspect Rank

296 of 1 033
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Plaza Asturias Cleanliness and Hygiene

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

937 of 992
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Plaza Asturias Restrooms

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

631 of 749
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Plaza Asturias Options for different visitors

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

265 of 1 009
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Plaza Asturias Comfort

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

172 of 1 008
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Plaza Asturias Venue Congestion

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

575 of 859
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Plaza Asturias Dining Area

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

135 of 937
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Plaza Asturias Pricing

Plaza Asturias continues to evolve, with a 11% increase in customer satisfaction of Pricing, climbing from 44% last year to 55% this year.

Plaza Asturias Price

Apr '23Mar '24

Argentina

Plaza Asturias has successfully improved guest experience, as their "Price" satisfaction score jumped from 42% last year to an 52% this year.

Satisfaction Score

52%
10pp

Aspect Rank

795 of 1 034
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Plaza Asturias Promotions

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

184 of 729
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Plaza Asturias Service

Plaza Asturias continues to improve, with a notable increase in customer satisfaction for their Service aspect, rising from 68% to 70% this year.

Plaza Asturias Billing and Payment

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

270 of 860
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Plaza Asturias Dining Options

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

827 of 1 034
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Plaza Asturias Waiting Time

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

896 of 1 028
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Plaza Asturias Order Processing

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

913 of 1 026
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Plaza Asturias Staff

Plaza Asturias is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 80% last year to 79% this year.

Plaza Asturias Staff Competence

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

369 of 571
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Plaza Asturias Staff Friendliness

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

882 of 1 030
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Plaza Asturias Staff Attentiveness

Apr '23Mar '24

Argentina

Plaza Asturias has demonstrated resilience in the industry, with a 2% increase in customer satisfaction for Staff Attentiveness rising from 87% to 89% this year.

Satisfaction Score

89%
2pp

Aspect Rank

624 of 1 034
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Plaza Asturias Staff Members

Apr '23Mar '24

Argentina

Plaza Asturias is still the go-to place for customers, as their Staff Members score remains high at 54%, consistent with last year's score.

Satisfaction Score

54%

Aspect Rank

361 of 1 034
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