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Reporting period: Mar '23Feb '24

Peperino Overview

<10 Places
Restaurant

Brand Satisfaction

68%
2pp

Country Rank

Argentina
1 687 of 1 850

Category Rank

Restaurant
988 of 1 100

Rating Score

3.3

Sales Power

Sales Index

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Peperino Brand Profile

Mar '23Feb '24

Argentina

Peperino has a much lower satisfaction score for its Location compared to its other aspects. However, Peperino has succeeded in its Place aspect, with a 86% satisfaction score.

Place
86%
Food and Drinks
72%
3pp
Pricing
67%
3pp
Staff
60%
16pp
Service
48%
2pp
Location
0%
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Peperino Food and Drinks

Peperino has shown an increase in Food and Drinks, with a jump from 69% last year to an impressive 72% this year.

Peperino Portion Size

Mar '23Feb '24

Argentina

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Satisfaction Score

Aspect Rank

894 of 1 090
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Peperino Food Quality

Mar '23Feb '24

Argentina

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Satisfaction Score

Aspect Rank

1 006 of 1 100
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Peperino Menu Selection

Mar '23Feb '24

Argentina

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Satisfaction Score

Aspect Rank

897 of 1 085
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Peperino Dishes

Mar '23Feb '24

Argentina

Peperino continues to evolve, with a 2% increase in customer satisfaction of Dishes, climbing from 62% last year to 64% this year.

Satisfaction Score

64%
2pp

Aspect Rank

868 of 1 100
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Peperino Drinks

Mar '23Feb '24

Argentina

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Satisfaction Score

Aspect Rank

1 054 of 1 091
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Peperino Location

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Peperino Conveniently Situated

Mar '23Feb '24

Argentina

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Satisfaction Score

Aspect Rank

123 of 744
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Peperino Views and Surroundings

Mar '23Feb '24

Argentina

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Satisfaction Score

Aspect Rank

118 of 723
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Peperino Place

Peperino remains a consumer favourite, maintaining a consistent 86% satisfaction score in Place aspect for both this year and last year.

Peperino Atmosphere and Décor

Mar '23Feb '24

Argentina

Peperino is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

737 of 1 099
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Peperino Cleanliness and Hygiene

Mar '23Feb '24

Argentina

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Satisfaction Score

Aspect Rank

620 of 1 052
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Peperino Restrooms

Mar '23Feb '24

Argentina

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Satisfaction Score

Aspect Rank

213 of 819
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Peperino Options for different visitors

Mar '23Feb '24

Argentina

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Satisfaction Score

Aspect Rank

811 of 1 075
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Peperino Comfort

Mar '23Feb '24

Argentina

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Satisfaction Score

Aspect Rank

477 of 1 076
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Peperino Venue Congestion

Mar '23Feb '24

Argentina

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Satisfaction Score

Aspect Rank

818 of 932
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Peperino Dining Area

Mar '23Feb '24

Argentina

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Satisfaction Score

Aspect Rank

214 of 997
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Peperino Work and study friendly

Mar '23Feb '24

Argentina

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Satisfaction Score

Aspect Rank

142 of 271
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Peperino Pricing

Peperino has successfully improved guest experience, as their "Pricing" satisfaction score jumped from 64% last year to an 67% this year.

Peperino Price

Mar '23Feb '24

Argentina

Peperino continues to improve, with a notable increase in customer satisfaction for their Price aspect, rising from 65% to 69% this year.

Satisfaction Score

69%
4pp

Aspect Rank

599 of 1 100
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Peperino Promotions

Mar '23Feb '24

Argentina

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Satisfaction Score

Aspect Rank

606 of 757
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Peperino Service

Peperino is losing some of its appeal, with a concerning 2% decrease in satisfaction for Service dropping from 50% last year to 48% this year.

Peperino Billing and Payment

Mar '23Feb '24

Argentina

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Satisfaction Score

Aspect Rank

624 of 914
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Peperino Dining Options

Mar '23Feb '24

Argentina

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Satisfaction Score

Aspect Rank

866 of 1 100
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Peperino Waiting Time

Mar '23Feb '24

Argentina

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Satisfaction Score

Aspect Rank

1 006 of 1 095
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Peperino Order Processing

Mar '23Feb '24

Argentina

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Satisfaction Score

Aspect Rank

1 028 of 1 093
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Peperino Staff

Peperino is struggling to meet customer expectations, with a 16% decrease in satisfaction in Staff aspect, falling from 76% last year to 60% this year.

Peperino Staff Competence

Mar '23Feb '24

Argentina

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Satisfaction Score

Aspect Rank

477 of 592
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Peperino Staff Friendliness

Mar '23Feb '24

Argentina

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Satisfaction Score

Aspect Rank

990 of 1 099
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Peperino Staff Attentiveness

Mar '23Feb '24

Argentina

Peperino is losing its edge, with a noticeable decrease in guest satisfaction in Staff Attentiveness aspect, down from 84% last year to 71% this year.

Satisfaction Score

71%
13pp

Aspect Rank

993 of 1 100
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Peperino Staff Avaliability

Mar '23Feb '24

Argentina

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Satisfaction Score

Aspect Rank

216 of 288
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Peperino Staff Members

Mar '23Feb '24

Argentina

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Satisfaction Score

Aspect Rank

1 017 of 1 099
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