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Reporting period: Apr '23Mar '24

Kainos Overview

<10 Places
Coffee Shop

Brand Satisfaction

70%
6pp

Country Rank

Argentina
1 540 of 1 749

Category Rank

Coffee Shop
108 of 116

Rating Score

3.4

Sales Power

Sales Index

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Kainos Brand Profile

Apr '23Mar '24

Argentina

Kainos has a much lower satisfaction score for its Location compared to its other aspects. However, Kainos has succeeded in its Food and Drinks aspect, with a 81% satisfaction score.

Food and Drinks
81%
4pp
Pricing
75%
6pp
Place
71%
4pp
Staff
55%
13pp
Service
49%
6pp
Location
0%
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Kainos Food and Drinks

Kainos is losing some of its appeal, with a concerning 4% decrease in satisfaction for Food and Drinks dropping from 85% last year to 81% this year.

Kainos Portion Size

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

81 of 111
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Kainos Food Quality

Apr '23Mar '24

Argentina

Kainos is struggling to meet customer expectations, with a 13% decrease in satisfaction in Food Quality aspect, falling from 62% last year to 49% this year.

Satisfaction Score

49%
13pp

Aspect Rank

42 of 116
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Kainos Menu Selection

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

96 of 115
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Kainos Dishes

Apr '23Mar '24

Argentina

Kainos remains a consumer favourite, maintaining a consistent 83% satisfaction score in Dishes aspect for both this year and last year.

Satisfaction Score

83%

Aspect Rank

43 of 116
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Kainos Drinks

Apr '23Mar '24

Argentina

Kainos is losing its edge, with a noticeable decrease in guest satisfaction in Drinks aspect, down from 81% last year to 69% this year.

Satisfaction Score

69%
12pp

Aspect Rank

72 of 116
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Kainos Location

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Kainos Parking

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

13 of 54
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Kainos Conveniently Situated

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

48 of 90
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Kainos Views and Surroundings

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

47 of 91
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Kainos Place

Kainos is facing challenges in evolving its Place aspect, with a 4% decrease in customer satisfaction, dropping from 75% last year to 71% this year.

Kainos Atmosphere and Décor

Apr '23Mar '24

Argentina

Kainos is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

97 of 116
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Kainos Cleanliness and Hygiene

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

74 of 112
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Kainos Restrooms

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

29 of 87
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Kainos Options for different visitors

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

103 of 113
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Kainos Child-Friendly Conditions

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

68 of 69
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Kainos Comfort

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

52 of 114
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Kainos Venue Congestion

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

88 of 105
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Kainos Dining Area

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

25 of 109
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Kainos Pricing

Kainos is facing challenges in maintaining its customer experience, with a noticeable 6% decrease in their Pricing aspect satisfaction score, dropping from 81% to 75% this year.

Kainos Price

Apr '23Mar '24

Argentina

Kainos is losing some of its appeal, with a concerning 6% decrease in satisfaction for Price dropping from 81% last year to 75% this year.

Satisfaction Score

75%
6pp

Aspect Rank

47 of 116
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Kainos Promotions

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

75 of 82
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Kainos Service

Kainos is struggling to meet customer expectations, with a 6% decrease in satisfaction in Service aspect, falling from 55% last year to 49% this year.

Kainos Billing and Payment

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

59 of 93
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Kainos Opening Hours

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

72 of 76
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Kainos Dining Options

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

110 of 116
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Satisfaction Score

Aspect Rank

32 of 115
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Kainos Order Processing

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

110 of 115
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Kainos Staff

Kainos is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 68% last year to 55% this year.

Kainos Staff Competence

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

39 of 54
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Kainos Staff Friendliness

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

100 of 116
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Kainos Staff Attentiveness

Apr '23Mar '24

Argentina

Kainos is facing challenges in evolving its Staff Attentiveness aspect, with a 9% decrease in customer satisfaction, dropping from 77% last year to 68% this year.

Satisfaction Score

68%
9pp

Aspect Rank

99 of 115
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Kainos Staff Avaliability

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

39 of 49
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Kainos Staff Members

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

96 of 115
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