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Reporting period: Jul '23Jun '24

Kainos Overview

<10 Places
Coffee Shop

Brand Satisfaction

67%
8pp

Country Rank

Argentina
1 345 of 1 434

Category Rank

Coffee Shop
105 of 109

Rating Score

3.3

Sales Power

Sales Index

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Kainos Brand Profile

Jul '23Jun '24

Argentina

Kainos has a much lower satisfaction score for its Service compared to its other aspects. However, Kainos has succeeded in its Food and Drinks aspect, with a 83% satisfaction score.

Food and Drinks
83%
Pricing
67%
17pp
Place
66%
11pp
Staff
47%
16pp
Service
46%
6pp
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Kainos Satisfaction Trend

Jan '24Jun '24

Argentina

Kainos's brand satisfaction has decreased compared to previous month and now stands at 52%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Kainos Food and Drinks

Kainos remains a consumer favourite, maintaining a consistent 83% satisfaction score in Food and Drinks aspect for both this year and last year.

Kainos Food Quality

Jul '23Jun '24

Argentina

Kainos has shown an increase in Food Quality, with a jump from 52% last year to an impressive 56% this year.

Satisfaction Score

56%
4pp

Aspect Rank

33 of 109
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Kainos Dishes

Jul '23Jun '24

Argentina

Kainos continues to evolve, with a 2% increase in customer satisfaction of Dishes, climbing from 82% last year to 84% this year.

Satisfaction Score

84%
2pp

Aspect Rank

43 of 109
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Kainos Drinks

Jul '23Jun '24

Argentina

Kainos is losing some of its appeal, with a concerning 7% decrease in satisfaction for Drinks dropping from 77% last year to 70% this year.

Satisfaction Score

70%
7pp

Aspect Rank

70 of 109
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Kainos Place

Kainos is struggling to meet customer expectations, with a 11% decrease in satisfaction in Place aspect, falling from 77% last year to 66% this year.

Kainos Atmosphere and Décor

Jul '23Jun '24

Argentina

Kainos is losing its edge, with a noticeable decrease in guest satisfaction in Atmosphere and Décor aspect, down from 98% last year to 89% this year.

Satisfaction Score

89%
9pp

Aspect Rank

93 of 109
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Kainos Pricing

Kainos is facing challenges in evolving its Pricing aspect, with a 17% decrease in customer satisfaction, dropping from 84% last year to 67% this year.

Kainos Price

Jul '23Jun '24

Argentina

Kainos is facing challenges in maintaining its customer experience, with a noticeable 18% decrease in their Price aspect satisfaction score, dropping from 84% to 66% this year.

Satisfaction Score

66%
18pp

Aspect Rank

52 of 109
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Kainos Service

Kainos is losing some of its appeal, with a concerning 6% decrease in satisfaction for Service dropping from 52% last year to 46% this year.

Satisfaction Score

Aspect Rank

29 of 109
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Kainos Staff

Kainos is struggling to meet customer expectations, with a 16% decrease in satisfaction in Staff aspect, falling from 63% last year to 47% this year.

Kainos Staff Attentiveness

Jul '23Jun '24

Argentina

Kainos is losing its edge, with a noticeable decrease in guest satisfaction in Staff Attentiveness aspect, down from 76% last year to 62% this year.

Satisfaction Score

62%
14pp

Aspect Rank

100 of 109
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