Kainos Overview

Kainos continues to evolve, with a 9% increase in customer satisfaction of Food Quality, climbing from 43% last year to 52% this year.

Kainos has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 80% last year to an 87% this year.

Kainos is losing some of its appeal, with a concerning 4% decrease in satisfaction for Drinks dropping from 75% last year to 71% this year.

Kainos is losing its edge, with a noticeable decrease in guest satisfaction in Atmosphere and Décor aspect, down from 98% last year to 89% this year.

Kainos remains a consumer favourite, maintaining a consistent 55% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.

Kainos remains a consumer favourite, maintaining a consistent 75% satisfaction score in Comfort aspect for both this year and last year.

Kainos is still the go-to place for customers, as their Dining Area score remains high at 40%, consistent with last year's score.

Kainos is facing challenges in maintaining its customer experience, with a noticeable 13% decrease in their Price aspect satisfaction score, dropping from 83% to 70% this year.

Kainos is struggling to meet customer expectations, with a 12% decrease in satisfaction in Dining Options aspect, falling from 94% last year to 82% this year.

Kainos remains a consumer favourite, maintaining a consistent 56% satisfaction score in Staff Friendliness aspect for both this year and last year.

Kainos is still the go-to place for customers, as their Staff Members score remains high at 24%, consistent with last year's score.