Hard Rock Cafe Brand Profile
Jul '23 — Jun '24
Argentina
Hard Rock Cafe has a much lower satisfaction score for its Pricing compared to its other aspects. However, Hard Rock Cafe has succeeded in its Staff aspect, with a 80% satisfaction score.
Hard Rock Cafe Satisfaction Trend
Jan '24 — Jun '24
Argentina
Hard Rock Cafe's brand satisfaction has decreased compared to previous month and now stands at 81%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Hard Rock Cafe Food and Drinks
Hard Rock Cafe has shown an increase in Food and Drinks, with a jump from 64% last year to an impressive 71% this year.
Hard Rock Cafe Food Quality
Jul '23 — Jun '24
Argentina
Hard Rock Cafe continues to evolve, with a 1% increase in customer satisfaction of Food Quality, climbing from 30% last year to 31% this year.
Satisfaction Score
Aspect Rank
Hard Rock Cafe Dishes
Jul '23 — Jun '24
Argentina
Hard Rock Cafe has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 57% last year to an 66% this year.
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Aspect Rank
Hard Rock Cafe Drinks
Jul '23 — Jun '24
Argentina
Hard Rock Cafe continues to improve, with a notable increase in customer satisfaction for their Drinks aspect, rising from 69% to 80% this year.
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Aspect Rank
Hard Rock Cafe Place
Hard Rock Cafe is losing some of its appeal, with a concerning 3% decrease in satisfaction for Place dropping from 82% last year to 79% this year.
Hard Rock Cafe Atmosphere and Décor
Jul '23 — Jun '24
Argentina
Satisfaction Score
Aspect Rank
Hard Rock Cafe Pricing
Hard Rock Cafe is struggling to meet customer expectations, with a 10% decrease in satisfaction in Pricing aspect, falling from 50% last year to 40% this year.
Hard Rock Cafe Price
Jul '23 — Jun '24
Argentina
Hard Rock Cafe is losing its edge, with a noticeable decrease in guest satisfaction in Price aspect, down from 49% last year to 40% this year.
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Aspect Rank
Hard Rock Cafe Service
Hard Rock Cafe has demonstrated resilience in the industry, with a 10% increase in customer satisfaction for Service rising from 51% to 61% this year.
Hard Rock Cafe Waiting Time
Jul '23 — Jun '24
Argentina
Hard Rock Cafe has shown an increase in Waiting Time, with a jump from 16% last year to an impressive 27% this year.
Satisfaction Score
Aspect Rank
Hard Rock Cafe Staff
Hard Rock Cafe continues to evolve, with a 5% increase in customer satisfaction of Staff, climbing from 75% last year to 80% this year.
Hard Rock Cafe Staff Friendliness
Jul '23 — Jun '24
Argentina
Hard Rock Cafe remains a consumer favourite, maintaining a consistent 75% satisfaction score in Staff Friendliness aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Hard Rock Cafe Staff Attentiveness
Jul '23 — Jun '24
Argentina
Hard Rock Cafe has successfully improved guest experience, as their "Staff Attentiveness" satisfaction score jumped from 78% last year to an 85% this year.
Satisfaction Score
Aspect Rank
Hard Rock Cafe Staff Members
Jul '23 — Jun '24
Argentina
Hard Rock Cafe continues to improve, with a notable increase in customer satisfaction for their Staff Members aspect, rising from 67% to 68% this year.
Satisfaction Score
Aspect Rank
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