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Reporting period: Aug '23Jul '24

Griller Overview

<10 Places
Restaurant

Brand Satisfaction

84%
12pp

Country Rank

Argentina
553 of 1 381

Category Rank

Restaurant
334 of 841

Rating Score

4.3

Sales Power

Sales Index

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Griller Brand Profile

Aug '23Jul '24

Argentina

Griller has a much lower satisfaction score for its Pricing compared to its other aspects. However, Griller has succeeded in its Service aspect, with a 92% satisfaction score.

Service
92%
26pp
Place
88%
2pp
Staff
88%
1pp
Food and Drinks
80%
9pp
Pricing
47%
15pp
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Griller Satisfaction Trend

Feb '24Jul '24

Argentina

Griller's brand satisfaction has decreased compared to previous month and now stands at 81%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Griller Food and Drinks

Griller has shown an increase in Food and Drinks, with a jump from 71% last year to an impressive 80% this year.

Griller Portion Size

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

51 of 832
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Griller Food Quality

Aug '23Jul '24

Argentina

Griller continues to evolve, with a 6% increase in customer satisfaction of Food Quality, climbing from 42% last year to 48% this year.

Satisfaction Score

48%
6pp

Aspect Rank

460 of 841
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Griller Menu Selection

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

98 of 831
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Griller Dishes

Aug '23Jul '24

Argentina

Griller has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 63% last year to an 67% this year.

Satisfaction Score

67%
4pp

Aspect Rank

630 of 841
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Griller Drinks

Aug '23Jul '24

Argentina

Griller remains a consumer favourite, maintaining a consistent 71% satisfaction score in Drinks aspect for both this year and last year.

Satisfaction Score

71%

Aspect Rank

556 of 837
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Griller Place

Griller is losing some of its appeal, with a concerning 2% decrease in satisfaction for Place dropping from 90% last year to 88% this year.

Satisfaction Score

Aspect Rank

215 of 841
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Griller Cleanliness and Hygiene

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

147 of 802
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Griller Restrooms

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

591 of 722
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Griller Options for different visitors

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

130 of 827
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Griller Child-Friendly Conditions

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

118 of 614
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Griller Comfort

Aug '23Jul '24

Argentina

Griller is still the go-to place for customers, as their Comfort score remains high at 45%, consistent with last year's score.

Satisfaction Score

45%

Aspect Rank

626 of 820
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Griller Dining Area

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

719 of 759
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Griller Pricing

Griller continues to improve, with a notable increase in customer satisfaction for their Pricing aspect, rising from 32% to 47% this year.

Griller Price

Aug '23Jul '24

Argentina

Griller has demonstrated resilience in the industry, with a 17% increase in customer satisfaction for Price rising from 28% to 45% this year.

Satisfaction Score

45%
17pp

Aspect Rank

716 of 841
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Griller Promotions

Aug '23Jul '24

Argentina

Griller remains a consumer favourite, maintaining a consistent 75% satisfaction score in Promotions aspect for both this year and last year.

Satisfaction Score

75%

Aspect Rank

382 of 626
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Griller Service

Griller is one of the most promising brand to delight customers. Use Realytics to know more

Griller Billing and Payment

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

394 of 716
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Griller Opening Hours

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

213 of 448
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Griller Dining Options

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

253 of 841
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Griller Waiting Time

Aug '23Jul '24

Argentina

Griller is still the go-to place for customers, as their Waiting Time score remains high at 60%, consistent with last year's score.

Satisfaction Score

60%

Aspect Rank

155 of 834
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Griller Order Processing

Aug '23Jul '24

Argentina

Griller remains a consumer favourite, maintaining a consistent 60% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

60%

Aspect Rank

190 of 835
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Griller Staff

Griller has shown an increase in Staff, with a jump from 87% last year to an impressive 88% this year.

Griller Staff Competence

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

232 of 482
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Griller Staff Friendliness

Aug '23Jul '24

Argentina

Griller is still the go-to place for customers, as their Staff Friendliness score remains high at 76%, consistent with last year's score.

Satisfaction Score

76%

Aspect Rank

556 of 839
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Griller Staff Attentiveness

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

367 of 841
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Griller Staff Members

Aug '23Jul '24

Argentina

Griller is struggling to meet customer expectations, with a 3% decrease in satisfaction in Staff Members aspect, falling from 79% last year to 76% this year.

Satisfaction Score

76%
3pp

Aspect Rank

279 of 841
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