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Reporting period: Apr '23Mar '24

Grido Overview

100+ Places
Restaurant

Brand Satisfaction

79%
6pp

Country Rank

Argentina
2 of 5

Category Rank

Restaurant
1 of 2

Rating Score

3.8

Sales Power

Sales Index

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Grido Brand Profile

Apr '23Mar '24

Argentina

Grido has a much lower satisfaction score for its Place compared to its other aspects. However, Grido has succeeded in its Pricing aspect, with a 91% satisfaction score.

Pricing
91%
2pp
Location
91%
2pp
Food and Drinks
85%
2pp
Staff
77%
7pp
Service
70%
10pp
Place
66%
9pp
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Grido Food and Drinks

Grido is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 87% last year to 85% this year.

Grido Portion Size

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

2 of 2
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Grido Food Quality

Apr '23Mar '24

Argentina

Grido is struggling to meet customer expectations, with a 14% decrease in satisfaction in Food Quality aspect, falling from 69% last year to 55% this year.

Satisfaction Score

55%
14pp

Aspect Rank

1 of 2
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Grido Menu Selection

Apr '23Mar '24

Argentina

Grido has shown an increase in Menu Selection, with a jump from 84% last year to an impressive 88% this year.

Satisfaction Score

88%
4pp

Aspect Rank

1 of 2
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Grido Dishes

Apr '23Mar '24

Argentina

Grido is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 88% last year to 86% this year.

Satisfaction Score

86%
2pp

Aspect Rank

1 of 2
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Grido Drinks

Apr '23Mar '24

Argentina

Grido continues to evolve, with a 7% increase in customer satisfaction of Drinks, climbing from 62% last year to 69% this year.

Satisfaction Score

69%
7pp

Aspect Rank

1 of 2
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Grido Cuisines

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

2 of 2
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Grido Location

Grido is struggling to meet customer expectations. Use Realytics to know why

Grido Parking

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

2 of 2
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Grido Conveniently Situated

Apr '23Mar '24

Argentina

Grido is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

1 of 2
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Grido Views and Surroundings

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

2 of 2
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Grido Transport Accessibility

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

1 of 2
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Grido Place

Grido is facing challenges in evolving its Place aspect, with a 9% decrease in customer satisfaction, dropping from 75% last year to 66% this year.

Grido Atmosphere and Décor

Apr '23Mar '24

Argentina

Grido is facing challenges in maintaining its customer experience, with a noticeable 14% decrease in their Atmosphere and Décor aspect satisfaction score, dropping from 90% to 76% this year.

Satisfaction Score

76%
14pp

Aspect Rank

2 of 2
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Grido Cleanliness and Hygiene

Apr '23Mar '24

Argentina

Grido is losing some of its appeal, with a concerning 9% decrease in satisfaction for Cleanliness and Hygiene dropping from 77% last year to 68% this year.

Satisfaction Score

68%
9pp

Aspect Rank

1 of 2
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Grido Restrooms

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

2 of 2
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Grido Options for different visitors

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

2 of 2
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Grido Child-Friendly Conditions

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

2 of 2
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Grido Comfort

Apr '23Mar '24

Argentina

Grido is struggling to meet customer expectations, with a 8% decrease in satisfaction in Comfort aspect, falling from 81% last year to 73% this year.

Satisfaction Score

73%
8pp

Aspect Rank

1 of 2
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Grido Venue Congestion

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

2 of 2
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Grido Dining Area

Apr '23Mar '24

Argentina

Grido is losing its edge, with a noticeable decrease in guest satisfaction in Dining Area aspect, down from 47% last year to 45% this year.

Satisfaction Score

45%
2pp

Aspect Rank

1 of 2
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Grido Work and study friendly

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

2 of 2
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Grido Pricing

Grido is struggling to meet customer expectations. Use Realytics to know why

Satisfaction Score

Aspect Rank

1 of 2
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Grido Promotions

Apr '23Mar '24

Argentina

Grido is facing challenges in evolving its Promotions aspect, with a 1% decrease in customer satisfaction, dropping from 73% last year to 72% this year.

Satisfaction Score

72%
1pp

Aspect Rank

1 of 2
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Grido Service

Grido is facing challenges in maintaining its customer experience, with a noticeable 10% decrease in their Service aspect satisfaction score, dropping from 80% to 70% this year.

Grido Billing and Payment

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

2 of 2
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Satisfaction Score

Aspect Rank

2 of 2
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Grido Dining Options

Apr '23Mar '24

Argentina

Grido is losing some of its appeal, with a concerning 1% decrease in satisfaction for Dining Options dropping from 45% last year to 44% this year.

Satisfaction Score

44%
1pp

Aspect Rank

2 of 2
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Grido Online Facilities

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

2 of 2
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Grido Waiting Time

Apr '23Mar '24

Argentina

Grido is struggling to meet customer expectations, with a 7% decrease in satisfaction in Waiting Time aspect, falling from 47% last year to 40% this year.

Satisfaction Score

40%
7pp

Aspect Rank

1 of 2
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Grido Order Processing

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

2 of 2
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Grido Staff

Grido is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 84% last year to 77% this year.

Grido Staff Competence

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

1 of 2
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Grido Staff Friendliness

Apr '23Mar '24

Argentina

Grido has successfully improved guest experience, as their "Staff Friendliness" satisfaction score jumped from 72% last year to an 74% this year.

Satisfaction Score

74%
2pp

Aspect Rank

1 of 2
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Grido Staff Attentiveness

Apr '23Mar '24

Argentina

Grido is facing challenges in evolving its Staff Attentiveness aspect, with a 4% decrease in customer satisfaction, dropping from 90% last year to 86% this year.

Satisfaction Score

86%
4pp

Aspect Rank

1 of 2
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Grido Staff Avaliability

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

2 of 2
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Grido Staff Members

Apr '23Mar '24

Argentina

Grido is facing challenges in maintaining its customer experience, with a noticeable 11% decrease in their Staff Members aspect satisfaction score, dropping from 47% to 36% this year.

Satisfaction Score

36%
11pp

Aspect Rank

2 of 2
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