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Reporting period: Apr '23Mar '24

Gardenias Overview

<10 Places
Restaurant

Brand Satisfaction

75%
3pp

Country Rank

Argentina
1 318 of 1 749

Category Rank

Restaurant
781 of 1 034

Rating Score

3.8

Sales Power

Sales Index

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Gardenias Brand Profile

Apr '23Mar '24

Argentina

Gardenias has a much lower satisfaction score for its Location compared to its other aspects. However, Gardenias has succeeded in its Place aspect, with a 88% satisfaction score.

Place
88%
6pp
Food and Drinks
79%
1pp
Service
68%
Staff
63%
18pp
Pricing
50%
23pp
Location
0%
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Gardenias Food and Drinks

Gardenias has shown an increase in Food and Drinks, with a jump from 78% last year to an impressive 79% this year.

Gardenias Portion Size

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

896 of 1 026
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Gardenias Food Quality

Apr '23Mar '24

Argentina

Gardenias is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food Quality dropping from 53% last year to 50% this year.

Satisfaction Score

50%
3pp

Aspect Rank

420 of 1 034
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Gardenias Menu Selection

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

544 of 1 019
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Gardenias Dishes

Apr '23Mar '24

Argentina

Gardenias is struggling to meet customer expectations, with a 1% decrease in satisfaction in Dishes aspect, falling from 73% last year to 72% this year.

Satisfaction Score

72%
1pp

Aspect Rank

644 of 1 034
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Gardenias Drinks

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

700 of 1 025
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Gardenias Location

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Gardenias Parking

Apr '23Mar '24

Argentina

Gardenias remains a consumer favourite, maintaining a consistent 50% satisfaction score in Parking aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

220 of 556
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Gardenias Conveniently Situated

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

610 of 698
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Gardenias Views and Surroundings

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

456 of 672
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Gardenias Place

Gardenias continues to evolve, with a 6% increase in customer satisfaction of Place, climbing from 82% last year to 88% this year.

Gardenias Atmosphere and Décor

Apr '23Mar '24

Argentina

Gardenias is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

572 of 1 033
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Gardenias Cleanliness and Hygiene

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

610 of 992
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Gardenias Restrooms

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

470 of 749
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Gardenias Options for different visitors

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

524 of 1 009
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Gardenias Child-Friendly Conditions

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

706 of 759
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Gardenias Comfort

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

454 of 1 008
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Gardenias Venue Congestion

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

621 of 859
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Gardenias Dining Area

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

860 of 937
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Gardenias Pricing

Gardenias is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 73% last year to 50% this year.

Gardenias Price

Apr '23Mar '24

Argentina

Gardenias is facing challenges in evolving its Price aspect, with a 22% decrease in customer satisfaction, dropping from 72% last year to 50% this year.

Satisfaction Score

50%
22pp

Aspect Rank

820 of 1 034
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Gardenias Promotions

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

290 of 729
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Gardenias Service

Gardenias is still the go-to place for customers, as their Service score remains high at 68%, consistent with last year's score.

Gardenias Billing and Payment

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

411 of 860
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Gardenias Opening Hours

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

44 of 557
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Gardenias Dining Options

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

646 of 1 034
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Gardenias Waiting Time

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

646 of 1 028
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Gardenias Order Processing

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

454 of 1 026
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Gardenias Staff

Gardenias is facing challenges in maintaining its customer experience, with a noticeable 18% decrease in their Staff aspect satisfaction score, dropping from 81% to 63% this year.

Gardenias Staff Competence

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

437 of 571
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Gardenias Staff Friendliness

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

658 of 1 030
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Gardenias Staff Attentiveness

Apr '23Mar '24

Argentina

Gardenias is losing some of its appeal, with a concerning 11% decrease in satisfaction for Staff Attentiveness dropping from 87% last year to 76% this year.

Satisfaction Score

76%
11pp

Aspect Rank

891 of 1 034
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Gardenias Staff Avaliability

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

48 of 263
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Gardenias Staff Members

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

936 of 1 034
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