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Reporting period: Apr '23Mar '24

El Gato Negro Overview

<10 Places
Cafe

Brand Satisfaction

79%
4pp

Country Rank

Argentina
1 079 of 1 749

Category Rank

Cafe
124 of 192

Rating Score

4.1

Sales Power

Sales Index

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El Gato Negro Brand Profile

Apr '23Mar '24

Argentina

El Gato Negro has a much lower satisfaction score for its Location compared to its other aspects. However, El Gato Negro has succeeded in its Food and Drinks aspect, with a 84% satisfaction score.

Food and Drinks
84%
4pp
Place
81%
1pp
Service
68%
Pricing
60%
3pp
Staff
56%
16pp
Location
0%
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El Gato Negro Food and Drinks

El Gato Negro is losing some of its appeal, with a concerning 4% decrease in satisfaction for Food and Drinks dropping from 88% last year to 84% this year.

El Gato Negro Portion Size

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

138 of 182
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El Gato Negro Food Quality

Apr '23Mar '24

Argentina

El Gato Negro is struggling to meet customer expectations, with a 5% decrease in satisfaction in Food Quality aspect, falling from 58% last year to 53% this year.

Satisfaction Score

53%
5pp

Aspect Rank

53 of 192
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Satisfaction Score

Aspect Rank

26 of 192
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El Gato Negro Dishes

Apr '23Mar '24

Argentina

El Gato Negro is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 82% last year to 76% this year.

Satisfaction Score

76%
6pp

Aspect Rank

130 of 192
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El Gato Negro Drinks

Apr '23Mar '24

Argentina

El Gato Negro is facing challenges in evolving its Drinks aspect, with a 5% decrease in customer satisfaction, dropping from 92% last year to 87% this year.

Satisfaction Score

87%
5pp

Aspect Rank

58 of 192
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El Gato Negro Location

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El Gato Negro Conveniently Situated

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

94 of 136
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El Gato Negro Views and Surroundings

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

30 of 129
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El Gato Negro Place

El Gato Negro is facing challenges in maintaining its customer experience, with a noticeable 1% decrease in their Place aspect satisfaction score, dropping from 82% to 81% this year.

El Gato Negro Atmosphere and Décor

Apr '23Mar '24

Argentina

El Gato Negro is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

126 of 191
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El Gato Negro Cleanliness and Hygiene

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

147 of 190
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El Gato Negro Restrooms

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

127 of 139
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El Gato Negro Options for different visitors

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

93 of 181
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El Gato Negro Child-Friendly Conditions

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

58 of 123
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El Gato Negro Comfort

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

100 of 188
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El Gato Negro Venue Congestion

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

71 of 157
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El Gato Negro Dining Area

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

112 of 173
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El Gato Negro Pricing

El Gato Negro is losing some of its appeal, with a concerning 3% decrease in satisfaction for Pricing dropping from 63% last year to 60% this year.

El Gato Negro Price

Apr '23Mar '24

Argentina

El Gato Negro is struggling to meet customer expectations, with a 5% decrease in satisfaction in Price aspect, falling from 64% last year to 59% this year.

Satisfaction Score

59%
5pp

Aspect Rank

132 of 192
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El Gato Negro Promotions

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

76 of 131
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El Gato Negro Service

El Gato Negro remains a consumer favourite, maintaining a consistent 68% satisfaction score in Service aspect for both this year and last year.

El Gato Negro Billing and Payment

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

78 of 155
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El Gato Negro Opening Hours

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

49 of 119
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El Gato Negro Dining Options

Apr '23Mar '24

Argentina

El Gato Negro is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

44 of 192
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El Gato Negro Waiting Time

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

101 of 191
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El Gato Negro Order Processing

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

71 of 191
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El Gato Negro Staff

El Gato Negro is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 72% last year to 56% this year.

El Gato Negro Staff Competence

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

41 of 81
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El Gato Negro Staff Friendliness

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

178 of 190
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El Gato Negro Staff Attentiveness

Apr '23Mar '24

Argentina

El Gato Negro is facing challenges in evolving its Staff Attentiveness aspect, with a 1% decrease in customer satisfaction, dropping from 86% last year to 85% this year.

Satisfaction Score

85%
1pp

Aspect Rank

126 of 192
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El Gato Negro Staff Avaliability

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

17 of 73
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El Gato Negro Staff Members

Apr '23Mar '24

Argentina

El Gato Negro is still the go-to place for customers, as their Staff Members score remains high at 28%, consistent with last year's score.

Satisfaction Score

28%

Aspect Rank

39 of 192
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