El Gato Negro Brand Profile
Jul '23 — Jun '24
Argentina
El Gato Negro has a much lower satisfaction score for its Pricing compared to its other aspects. However, El Gato Negro has succeeded in its Food and Drinks aspect, with a 84% satisfaction score.
El Gato Negro Satisfaction Trend
Jan '24 — Jun '24
Argentina
El Gato Negro's brand satisfaction has decreased compared to previous month and now stands at 89%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
El Gato Negro Food and Drinks
El Gato Negro is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 87% last year to 84% this year.
El Gato Negro Food Quality
Jul '23 — Jun '24
Argentina
El Gato Negro is struggling to meet customer expectations, with a 14% decrease in satisfaction in Food Quality aspect, falling from 62% last year to 48% this year.
Satisfaction Score
Aspect Rank
El Gato Negro Menu Selection
Jul '23 — Jun '24
Argentina
Satisfaction Score
Aspect Rank
El Gato Negro Dishes
Jul '23 — Jun '24
Argentina
El Gato Negro is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 81% last year to 75% this year.
Satisfaction Score
Aspect Rank
El Gato Negro Drinks
Jul '23 — Jun '24
Argentina
El Gato Negro is facing challenges in evolving its Drinks aspect, with a 3% decrease in customer satisfaction, dropping from 91% last year to 88% this year.
Satisfaction Score
Aspect Rank
El Gato Negro Place
El Gato Negro remains a consumer favourite, maintaining a consistent 84% satisfaction score in Place aspect for both this year and last year.
El Gato Negro Atmosphere and Décor
Jul '23 — Jun '24
Argentina
Satisfaction Score
Aspect Rank
El Gato Negro Pricing
El Gato Negro is facing challenges in maintaining its customer experience, with a noticeable 11% decrease in their Pricing aspect satisfaction score, dropping from 65% to 54% this year.
El Gato Negro Price
Jul '23 — Jun '24
Argentina
El Gato Negro is losing some of its appeal, with a concerning 13% decrease in satisfaction for Price dropping from 65% last year to 52% this year.
Satisfaction Score
Aspect Rank
El Gato Negro Service
El Gato Negro has shown an increase in Service, with a jump from 71% last year to an impressive 72% this year.
El Gato Negro Dining Options
Jul '23 — Jun '24
Argentina
Satisfaction Score
Aspect Rank
El Gato Negro Staff
El Gato Negro is struggling to meet customer expectations, with a 3% decrease in satisfaction in Staff aspect, falling from 66% last year to 63% this year.
El Gato Negro Staff Attentiveness
Jul '23 — Jun '24
Argentina
El Gato Negro continues to evolve, with a 3% increase in customer satisfaction of Staff Attentiveness, climbing from 82% last year to 85% this year.
Satisfaction Score
Aspect Rank
El Gato Negro Staff Members
Jul '23 — Jun '24
Argentina
El Gato Negro has successfully improved guest experience, as their "Staff Members" satisfaction score jumped from 30% last year to an 39% this year.
Satisfaction Score
Aspect Rank
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