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Reporting period: Jul '23Jun '24

Casa Vigil (El Enemigo) Overview

<10 Places
Restaurant

Brand Satisfaction

82%
5pp

Country Rank

Argentina
735 of 1 434

Category Rank

Restaurant
448 of 867

Rating Score

4.3

Sales Power

Sales Index

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Casa Vigil (El Enemigo) Brand Profile

Jul '23Jun '24

Argentina

Casa Vigil (El Enemigo) has a much lower satisfaction score for its Pricing compared to its other aspects. However, Casa Vigil (El Enemigo) has succeeded in its Place aspect, with a 88% satisfaction score.

Place
88%
Service
85%
Staff
84%
9pp
Food and Drinks
83%
9pp
Pricing
41%
2pp
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Casa Vigil (El Enemigo) Satisfaction Trend

Jan '24Jun '24

Argentina

Casa Vigil (El Enemigo)'s brand satisfaction has increased compared to previous month and now stands at 76%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Casa Vigil (El Enemigo) Food and Drinks

Casa Vigil (El Enemigo) is losing some of its appeal, with a concerning 9% decrease in satisfaction for Food and Drinks dropping from 92% last year to 83% this year.

Casa Vigil (El Enemigo) Food Quality

Jul '23Jun '24

Argentina

Casa Vigil (El Enemigo) is struggling to meet customer expectations, with a 17% decrease in satisfaction in Food Quality aspect, falling from 61% last year to 44% this year.

Satisfaction Score

44%
17pp

Aspect Rank

426 of 867
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Casa Vigil (El Enemigo) Dishes

Jul '23Jun '24

Argentina

Casa Vigil (El Enemigo) is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 78% last year to 69% this year.

Satisfaction Score

69%
9pp

Aspect Rank

624 of 867
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Satisfaction Score

Aspect Rank

52 of 861
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Casa Vigil (El Enemigo) Place

Casa Vigil (El Enemigo) remains a consumer favourite, maintaining a consistent 88% satisfaction score in Place aspect for both this year and last year.

Casa Vigil (El Enemigo) Atmosphere and Décor

Jul '23Jun '24

Argentina

Casa Vigil (El Enemigo) is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

447 of 867
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Casa Vigil (El Enemigo) Pricing

Casa Vigil (El Enemigo) has shown an increase in Pricing, with a jump from 39% last year to an impressive 41% this year.

Casa Vigil (El Enemigo) Price

Jul '23Jun '24

Argentina

Casa Vigil (El Enemigo) is facing challenges in evolving its Price aspect, with a 3% decrease in customer satisfaction, dropping from 38% last year to 35% this year.

Satisfaction Score

35%
3pp

Aspect Rank

802 of 867
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Casa Vigil (El Enemigo) Service

Casa Vigil (El Enemigo) is still the go-to place for customers, as their Service score remains high at 85%, consistent with last year's score.

Satisfaction Score

Aspect Rank

89 of 867
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Casa Vigil (El Enemigo) Order Processing

Jul '23Jun '24

Argentina

Casa Vigil (El Enemigo) remains a consumer favourite, maintaining a consistent 42% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

42%

Aspect Rank

56 of 860
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Casa Vigil (El Enemigo) Staff

Casa Vigil (El Enemigo) is facing challenges in maintaining its customer experience, with a noticeable 9% decrease in their Staff aspect satisfaction score, dropping from 93% to 84% this year.

Satisfaction Score

Aspect Rank

85 of 865
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Casa Vigil (El Enemigo) Staff Attentiveness

Jul '23Jun '24

Argentina

Casa Vigil (El Enemigo) is losing some of its appeal, with a concerning 8% decrease in satisfaction for Staff Attentiveness dropping from 94% last year to 86% this year.

Satisfaction Score

86%
8pp

Aspect Rank

574 of 867
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Casa Vigil (El Enemigo) Staff Members

Jul '23Jun '24

Argentina

Casa Vigil (El Enemigo) is struggling to meet customer expectations, with a 27% decrease in satisfaction in Staff Members aspect, falling from 100% last year to 73% this year.

Satisfaction Score

73%
27pp

Aspect Rank

206 of 867
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