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Reporting period: Jul '23Jun '24

Bonafide Overview

10-100 Places
Cafe

Brand Satisfaction

73%
4pp

Country Rank

Argentina
24 of 44

Category Rank

Cafe
5 of 9

Rating Score

3.4

Sales Power

Sales Index

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Bonafide Brand Profile

Jul '23Jun '24

Argentina

Bonafide has a much lower satisfaction score for its Service compared to its other aspects. However, Bonafide has succeeded in its Staff aspect, with a 80% satisfaction score.

Staff
80%
2pp
Place
73%
1pp
Food and Drinks
72%
4pp
Pricing
66%
5pp
Service
65%
10pp
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Bonafide Satisfaction Trend

Jan '24Jun '24

Argentina

Bonafide's brand satisfaction has increased compared to previous month and now stands at 79%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Bonafide Food and Drinks

Bonafide is losing some of its appeal, with a concerning 4% decrease in satisfaction for Food and Drinks dropping from 76% last year to 72% this year.

Bonafide Food Quality

Jul '23Jun '24

Argentina

Bonafide is struggling to meet customer expectations, with a 11% decrease in satisfaction in Food Quality aspect, falling from 46% last year to 35% this year.

Satisfaction Score

35%
11pp

Aspect Rank

6 of 9
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Bonafide Dishes

Jul '23Jun '24

Argentina

Bonafide has shown an increase in Dishes, with a jump from 63% last year to an impressive 65% this year.

Satisfaction Score

65%
2pp

Aspect Rank

7 of 9
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Bonafide Drinks

Jul '23Jun '24

Argentina

Bonafide is losing its edge, with a noticeable decrease in guest satisfaction in Drinks aspect, down from 87% last year to 78% this year.

Satisfaction Score

78%
9pp

Aspect Rank

4 of 9
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Bonafide Place

Bonafide continues to evolve, with a 1% increase in customer satisfaction of Place, climbing from 72% last year to 73% this year.

Satisfaction Score

Aspect Rank

3 of 9
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Bonafide Pricing

Bonafide is facing challenges in evolving its Pricing aspect, with a 5% decrease in customer satisfaction, dropping from 71% last year to 66% this year.

Bonafide Price

Jul '23Jun '24

Argentina

Bonafide is facing challenges in maintaining its customer experience, with a noticeable 7% decrease in their Price aspect satisfaction score, dropping from 71% to 64% this year.

Satisfaction Score

64%
7pp

Aspect Rank

4 of 9
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Bonafide Service

Bonafide is losing some of its appeal, with a concerning 10% decrease in satisfaction for Service dropping from 75% last year to 65% this year.

Bonafide Staff

Bonafide has successfully improved guest experience, as their "Staff" satisfaction score jumped from 78% last year to an 80% this year.

Bonafide Staff Attentiveness

Jul '23Jun '24

Argentina

Bonafide is struggling to meet customer expectations, with a 2% decrease in satisfaction in Staff Attentiveness aspect, falling from 84% last year to 82% this year.

Satisfaction Score

82%
2pp

Aspect Rank

2 of 9
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