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Reporting period: Aug '23Jul '24

Army Overview

<10 Places
Cafeteria

Brand Satisfaction

72%

Country Rank

Argentina
1 175 of 1 381

Category Rank

Cafeteria
34 of 37

Rating Score

3.5

Sales Power

Sales Index

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Army Brand Profile

Aug '23Jul '24

Argentina

Army has a much lower satisfaction score for its Place compared to its other aspects. However, Army has succeeded in its Pricing aspect, with a 76% satisfaction score.

Pricing
76%
9pp
Food and Drinks
76%
3pp
Service
73%
4pp
Staff
69%
2pp
Place
53%
3pp
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Army Satisfaction Trend

Feb '24Jul '24

Argentina

Army's brand satisfaction has increased compared to previous month and now stands at 81%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Army Food and Drinks

Army has shown an increase in Food and Drinks, with a jump from 73% last year to an impressive 76% this year.

Army Portion Size

Aug '23Jul '24

Argentina

Use Realytics to know more about Armylink

Satisfaction Score

Aspect Rank

13 of 35
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Army Food Quality

Aug '23Jul '24

Argentina

Army continues to evolve, with a 12% increase in customer satisfaction of Food Quality, climbing from 31% last year to 43% this year.

Satisfaction Score

43%
12pp

Aspect Rank

25 of 37
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Army Menu Selection

Aug '23Jul '24

Argentina

Army remains a consumer favourite, maintaining a consistent 81% satisfaction score in Menu Selection aspect for both this year and last year.

Satisfaction Score

81%

Aspect Rank

32 of 37
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Army Dishes

Aug '23Jul '24

Argentina

Army is losing some of its appeal, with a concerning 1% decrease in satisfaction for Dishes dropping from 62% last year to 61% this year.

Satisfaction Score

61%
1pp

Aspect Rank

33 of 37
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Satisfaction Score

Aspect Rank

8 of 37
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Army Place

Army is struggling to meet customer expectations, with a 3% decrease in satisfaction in Place aspect, falling from 56% last year to 53% this year.

Army Atmosphere and Décor

Aug '23Jul '24

Argentina

Army is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

36 of 37
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Army Cleanliness and Hygiene

Aug '23Jul '24

Argentina

Army is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 47%, consistent with last year's score.

Satisfaction Score

47%

Aspect Rank

31 of 37
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Army Restrooms

Aug '23Jul '24

Argentina

Army remains a consumer favourite, maintaining a consistent 38% satisfaction score in Restrooms aspect for both this year and last year.

Satisfaction Score

38%

Aspect Rank

24 of 36
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Army Options for different visitors

Aug '23Jul '24

Argentina

Army is still the go-to place for customers, as their Options for different visitors score remains high at 83%, consistent with last year's score.

Satisfaction Score

83%

Aspect Rank

24 of 35
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Army Child-Friendly Conditions

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

8 of 24
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Army Comfort

Aug '23Jul '24

Argentina

Army remains a consumer favourite, maintaining a consistent 25% satisfaction score in Comfort aspect for both this year and last year.

Satisfaction Score

25%

Aspect Rank

37 of 37
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Army Venue Congestion

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

11 of 27
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Army Dining Area

Aug '23Jul '24

Argentina

Army is still the go-to place for customers, as their Dining Area score remains high at 38%, consistent with last year's score.

Satisfaction Score

38%

Aspect Rank

20 of 32
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Army Pricing

Army is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 85% last year to 76% this year.

Army Price

Aug '23Jul '24

Argentina

Army is facing challenges in evolving its Price aspect, with a 9% decrease in customer satisfaction, dropping from 84% last year to 75% this year.

Satisfaction Score

75%
9pp

Aspect Rank

20 of 37
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Army Promotions

Aug '23Jul '24

Argentina

Army remains a consumer favourite, maintaining a consistent 86% satisfaction score in Promotions aspect for both this year and last year.

Satisfaction Score

86%

Aspect Rank

14 of 26
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Army Service

Army has successfully improved guest experience, as their "Service" satisfaction score jumped from 69% last year to an 73% this year.

Army Billing and Payment

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

14 of 26
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Army Dining Options

Aug '23Jul '24

Argentina

Army continues to improve, with a notable increase in customer satisfaction for their Dining Options aspect, rising from 75% to 82% this year.

Satisfaction Score

82%
7pp

Aspect Rank

29 of 37
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Satisfaction Score

Aspect Rank

30 of 37
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Army Order Processing

Aug '23Jul '24

Argentina

Army is still the go-to place for customers, as their Order Processing score remains high at 44%, consistent with last year's score.

Satisfaction Score

44%

Aspect Rank

13 of 37
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Army Staff

Army is facing challenges in maintaining its customer experience, with a noticeable 2% decrease in their Staff aspect satisfaction score, dropping from 71% to 69% this year.

Army Staff Friendliness

Aug '23Jul '24

Argentina

Army remains a consumer favourite, maintaining a consistent 60% satisfaction score in Staff Friendliness aspect for both this year and last year.

Satisfaction Score

60%

Aspect Rank

33 of 37
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Satisfaction Score

Aspect Rank

16 of 37
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Army Staff Members

Aug '23Jul '24

Argentina

Army has demonstrated resilience in the industry, with a 12% increase in customer satisfaction for Staff Members rising from 29% to 41% this year.

Satisfaction Score

41%
12pp

Aspect Rank

27 of 37
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