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Reporting period: Apr '23Mar '24

Antojo’s Overview

<10 Places
Coffee Shop

Brand Satisfaction

96%
3pp

Country Rank

Argentina
32 of 1 749

Category Rank

Coffee Shop
3 of 116

Rating Score

4.7

Sales Power

Sales Index

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Antojo’s Brand Profile

Apr '23Mar '24

Argentina

Antojo’s has a much lower satisfaction score for its Location compared to its other aspects. However, Antojo’s has succeeded in its Staff aspect, with a 97% satisfaction score.

Staff
97%
Food and Drinks
96%
6pp
Place
95%
1pp
Service
95%
7pp
Pricing
87%
8pp
Location
0%
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Antojo’s Food and Drinks

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Antojo’s Portion Size

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

13 of 111
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Antojo’s Food Quality

Apr '23Mar '24

Argentina

Antojo’s has shown an increase in Food Quality, with a jump from 50% last year to an impressive 75% this year.

Satisfaction Score

75%
25pp

Aspect Rank

10 of 116
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Satisfaction Score

Aspect Rank

11 of 115
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Satisfaction Score

Aspect Rank

16 of 116
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Antojo’s Drinks

Apr '23Mar '24

Argentina

Antojo’s continues to evolve, with a 3% increase in customer satisfaction of Drinks, climbing from 83% last year to 86% this year.

Satisfaction Score

86%
3pp

Aspect Rank

32 of 116
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Antojo’s Location

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Antojo’s Conveniently Situated

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

37 of 90
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Antojo’s Views and Surroundings

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

1 of 91
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Antojo’s Place

Antojo’s is struggling to meet customer expectations. Use Realytics to know why

Satisfaction Score

Aspect Rank

4 of 116
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Antojo’s Cleanliness and Hygiene

Apr '23Mar '24

Argentina

Antojo’s is losing some of its appeal, with a concerning 38% decrease in satisfaction for Cleanliness and Hygiene dropping from 100% last year to 62% this year.

Satisfaction Score

62%
38pp

Aspect Rank

12 of 112
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Antojo’s Restrooms

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

35 of 87
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Antojo’s Options for different visitors

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

3 of 113
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Antojo’s Child-Friendly Conditions

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

5 of 69
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Antojo’s Comfort

Apr '23Mar '24

Argentina

Antojo’s has successfully improved guest experience, as their "Comfort" satisfaction score jumped from 80% last year to an 83% this year.

Satisfaction Score

83%
3pp

Aspect Rank

7 of 114
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Antojo’s Venue Congestion

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

61 of 105
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Antojo’s Dining Area

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

20 of 109
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Antojo’s Work and study friendly

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

4 of 58
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Antojo’s Pricing

Antojo’s is struggling to meet customer expectations, with a 8% decrease in satisfaction in Pricing aspect, falling from 95% last year to 87% this year.

Antojo’s Price

Apr '23Mar '24

Argentina

Antojo’s is losing its edge, with a noticeable decrease in guest satisfaction in Price aspect, down from 94% last year to 86% this year.

Satisfaction Score

86%
8pp

Aspect Rank

25 of 116
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Antojo’s Promotions

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

21 of 82
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Antojo’s Service

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Antojo’s Billing and Payment

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

11 of 93
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Satisfaction Score

Aspect Rank

8 of 116
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Antojo’s Waiting Time

Apr '23Mar '24

Argentina

Antojo’s remains a consumer favourite, maintaining a consistent 36% satisfaction score in Waiting Time aspect for both this year and last year.

Satisfaction Score

36%

Aspect Rank

7 of 115
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Antojo’s Order Processing

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

20 of 115
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Antojo’s Staff

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Antojo’s Staff Competence

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

31 of 54
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Antojo’s Staff Friendliness

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

7 of 116
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Satisfaction Score

Aspect Rank

12 of 115
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Antojo’s Staff Avaliability

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

40 of 49
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Satisfaction Score

Aspect Rank

5 of 115
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