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Reporting period: Aug '23Jul '24

Friendly House Overview

<10 Places
Restaurant

Brand Satisfaction

89%
1pp

Country Rank

Albania
110 of 194

Category Rank

Restaurant
80 of 147

Rating Score

4.4

Sales Power

Sales Index

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Friendly House Brand Profile

Aug '23Jul '24

Albania

Friendly House has a much lower satisfaction score for its Service compared to its other aspects. However, Friendly House has succeeded in its Location aspect, with a 99% satisfaction score.

Location
99%
1pp
Pricing
97%
3pp
Food and Drinks
91%
3pp
Place
83%
3pp
Staff
81%
5pp
Service
80%
1pp
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Friendly House Satisfaction Trend

Feb '24Jul '24

Albania

Friendly House's brand satisfaction has increased compared to previous month and now stands at 99%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Friendly House Food and Drinks

Friendly House is one of the most promising brand to delight customers. Use Realytics to know more

Friendly House Portion Size

Aug '23Jul '24

Albania

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Satisfaction Score

Aspect Rank

18 of 146
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Friendly House Food Quality

Aug '23Jul '24

Albania

Friendly House has shown an increase in Food Quality, with a jump from 53% last year to an impressive 70% this year.

Satisfaction Score

70%
17pp

Aspect Rank

84 of 147
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Friendly House Menu Selection

Aug '23Jul '24

Albania

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Satisfaction Score

Aspect Rank

30 of 147
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Friendly House Dishes

Aug '23Jul '24

Albania

Friendly House is losing some of its appeal, with a concerning 1% decrease in satisfaction for Dishes dropping from 82% last year to 81% this year.

Satisfaction Score

81%
1pp

Aspect Rank

95 of 147
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Friendly House Drinks

Aug '23Jul '24

Albania

Friendly House remains a consumer favourite, maintaining a consistent 86% satisfaction score in Drinks aspect for both this year and last year.

Satisfaction Score

86%

Aspect Rank

84 of 147
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Friendly House Cuisines

Aug '23Jul '24

Albania

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Satisfaction Score

Aspect Rank

54 of 131
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Friendly House Location

Friendly House is one of the most promising brand to delight customers. Use Realytics to know more

Friendly House Conveniently Situated

Aug '23Jul '24

Albania

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Satisfaction Score

Aspect Rank

68 of 143
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Friendly House Views and Surroundings

Aug '23Jul '24

Albania

Friendly House is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

121 of 142
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Friendly House Place

Friendly House is struggling to meet customer expectations, with a 3% decrease in satisfaction in Place aspect, falling from 86% last year to 83% this year.

Friendly House Atmosphere and Décor

Aug '23Jul '24

Albania

Friendly House is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

93 of 147
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Friendly House Cleanliness and Hygiene

Aug '23Jul '24

Albania

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Satisfaction Score

Aspect Rank

44 of 140
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Friendly House Options for different visitors

Aug '23Jul '24

Albania

Friendly House is still the go-to place for customers, as their Options for different visitors score remains high at 83%, consistent with last year's score.

Satisfaction Score

83%

Aspect Rank

109 of 141
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Friendly House Comfort

Aug '23Jul '24

Albania

Friendly House remains a consumer favourite, maintaining a consistent 67% satisfaction score in Comfort aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

84 of 132
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Friendly House Venue Congestion

Aug '23Jul '24

Albania

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Satisfaction Score

Aspect Rank

51 of 116
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Friendly House Dining Area

Aug '23Jul '24

Albania

Friendly House is still the go-to place for customers, as their Dining Area score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

72 of 136
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Friendly House Pricing

Friendly House is struggling to meet customer expectations. Use Realytics to know why

Satisfaction Score

Aspect Rank

18 of 147
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Friendly House Service

Friendly House continues to evolve, with a 1% increase in customer satisfaction of Service, climbing from 79% last year to 80% this year.

Friendly House Billing and Payment

Aug '23Jul '24

Albania

Friendly House remains a consumer favourite, maintaining a consistent 44% satisfaction score in Billing and Payment aspect for both this year and last year.

Satisfaction Score

44%

Aspect Rank

83 of 138
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Satisfaction Score

Aspect Rank

75 of 147
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Friendly House Waiting Time

Aug '23Jul '24

Albania

Friendly House is still the go-to place for customers, as their Waiting Time score remains high at 63%, consistent with last year's score.

Satisfaction Score

63%

Aspect Rank

53 of 146
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Friendly House Order Processing

Aug '23Jul '24

Albania

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Satisfaction Score

Aspect Rank

129 of 146
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Friendly House Staff

Friendly House is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 86% last year to 81% this year.

Friendly House Staff Competence

Aug '23Jul '24

Albania

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Satisfaction Score

Aspect Rank

22 of 140
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Friendly House Staff Friendliness

Aug '23Jul '24

Albania

Friendly House remains a consumer favourite, maintaining a consistent 88% satisfaction score in Staff Friendliness aspect for both this year and last year.

Satisfaction Score

88%

Aspect Rank

128 of 147
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Friendly House Staff Attentiveness

Aug '23Jul '24

Albania

Friendly House is still the go-to place for customers, as their Staff Attentiveness score remains high at 86%, consistent with last year's score.

Satisfaction Score

86%

Aspect Rank

84 of 147
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Friendly House Staff Members

Aug '23Jul '24

Albania

Friendly House remains a consumer favourite, maintaining a consistent 59% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

59%

Aspect Rank

131 of 147
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