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Reporting period: Apr '23Mar '24

The Sheesha Factory Cafe Overview

<10 Places
Bar and Pub

Brand Satisfaction

91%

Country Rank

United Arab Emirates
78 of 131

Category Rank

Bar and Pub
8 of 10

Rating Score

4.5

Sales Power

Sales Index

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The Sheesha Factory Cafe Brand Profile

Apr '23Mar '24

United Arab Emirates

The Sheesha Factory Cafe has a much lower satisfaction score for its Pricing compared to its other aspects. However, The Sheesha Factory Cafe has succeeded in its Food and Drinks aspect, with a 97% satisfaction score.

Food and Drinks
97%
Staff
94%
2pp
Service
93%
10pp
Place
85%
3pp
Pricing
58%
17pp
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The Sheesha Factory Cafe Satisfaction Trend

Last 6 months

United Arab Emirates

The Sheesha Factory Cafe's brand satisfaction has decreased compared to previous month and now stands at 80%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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The Sheesha Factory Cafe Food and Drinks

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The Sheesha Factory Cafe Food Quality

Apr '23Mar '24

United Arab Emirates

The Sheesha Factory Cafe is losing some of its appeal, with a concerning 8% decrease in satisfaction for Food Quality dropping from 91% last year to 83% this year.

Satisfaction Score

83%
8pp

Aspect Rank

7 of 10
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The Sheesha Factory Cafe Menu Selection

Apr '23Mar '24

United Arab Emirates

Use Realytics to know more about The Sheesha Factory Cafelink

Satisfaction Score

Aspect Rank

2 of 10
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The Sheesha Factory Cafe Cuisines

Apr '23Mar '24

United Arab Emirates

Use Realytics to know more about The Sheesha Factory Cafelink

Satisfaction Score

Aspect Rank

3 of 7
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Satisfaction Score

Aspect Rank

3 of 10
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Satisfaction Score

Aspect Rank

2 of 10
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The Sheesha Factory Cafe Place

The Sheesha Factory Cafe is struggling to meet customer expectations, with a 3% decrease in satisfaction in Place aspect, falling from 88% last year to 85% this year.

The Sheesha Factory Cafe Atmosphere and Décor

Apr '23Mar '24

United Arab Emirates

The Sheesha Factory Cafe is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

7 of 10
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The Sheesha Factory Cafe Venue Congestion

Apr '23Mar '24

United Arab Emirates

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Satisfaction Score

Aspect Rank

3 of 8
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The Sheesha Factory Cafe Pricing

The Sheesha Factory Cafe is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 75% last year to 58% this year.

The Sheesha Factory Cafe Price

Apr '23Mar '24

United Arab Emirates

The Sheesha Factory Cafe is facing challenges in evolving its Price aspect, with a 16% decrease in customer satisfaction, dropping from 74% last year to 58% this year.

Satisfaction Score

58%
16pp

Aspect Rank

5 of 10
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The Sheesha Factory Cafe Service

The Sheesha Factory Cafe is one of the most promising brand to delight customers. Use Realytics to know more

The Sheesha Factory Cafe Staff

The Sheesha Factory Cafe is one of the most promising brand to delight customers. Use Realytics to know more

The Sheesha Factory Cafe Staff Friendliness

Apr '23Mar '24

United Arab Emirates

The Sheesha Factory Cafe is facing challenges in maintaining its customer experience, with a noticeable 10% decrease in their Staff Friendliness aspect satisfaction score, dropping from 100% to 90% this year.

Satisfaction Score

90%
10pp

Aspect Rank

10 of 10
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The Sheesha Factory Cafe Staff Members

Apr '23Mar '24

United Arab Emirates

The Sheesha Factory Cafe remains a consumer favourite, maintaining a consistent 78% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

78%

Aspect Rank

10 of 10
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