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Reporting period: Aug '23Jul '24

PLAY Restaurant & Lounge Overview

<10 Places
Restaurant

Brand Satisfaction

91%

Country Rank

United Arab Emirates
79 of 132

Category Rank

Restaurant
58 of 95

Rating Score

4.5

Sales Power

Sales Index

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PLAY Restaurant & Lounge Brand Profile

Aug '23Jul '24

United Arab Emirates

PLAY Restaurant & Lounge has a much lower satisfaction score for its Service compared to its other aspects. However, PLAY Restaurant & Lounge has succeeded in its Food and Drinks aspect, with a 96% satisfaction score.

Food and Drinks
96%
Place
96%
1pp
Staff
84%
2pp
Service
84%
5pp
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PLAY Restaurant & Lounge Satisfaction Trend

Feb '24Jul '24

United Arab Emirates

PLAY Restaurant & Lounge's brand satisfaction has increased compared to previous month and now stands at 89%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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PLAY Restaurant & Lounge Food and Drinks

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PLAY Restaurant & Lounge Portion Size

Aug '23Jul '24

United Arab Emirates

Use Realytics to know more about PLAY Restaurant & Loungelink

Satisfaction Score

Aspect Rank

88 of 92
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PLAY Restaurant & Lounge Food Quality

Aug '23Jul '24

United Arab Emirates

PLAY Restaurant & Lounge is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

1 of 95
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PLAY Restaurant & Lounge Menu Selection

Aug '23Jul '24

United Arab Emirates

PLAY Restaurant & Lounge is losing some of its appeal, with a concerning 33% decrease in satisfaction for Menu Selection dropping from 100% last year to 67% this year.

Satisfaction Score

67%
33pp

Aspect Rank

84 of 94
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Satisfaction Score

Aspect Rank

3 of 95
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Satisfaction Score

Aspect Rank

21 of 94
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PLAY Restaurant & Lounge Place

PLAY Restaurant & Lounge is one of the most promising brand to delight customers. Use Realytics to know more

PLAY Restaurant & Lounge Atmosphere and Décor

Aug '23Jul '24

United Arab Emirates

PLAY Restaurant & Lounge is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

70 of 95
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PLAY Restaurant & Lounge Cleanliness and Hygiene

Aug '23Jul '24

United Arab Emirates

Use Realytics to know more about PLAY Restaurant & Loungelink

Satisfaction Score

Aspect Rank

14 of 88
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PLAY Restaurant & Lounge Options for different visitors

Aug '23Jul '24

United Arab Emirates

PLAY Restaurant & Lounge is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

31 of 94
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PLAY Restaurant & Lounge Comfort

Aug '23Jul '24

United Arab Emirates

PLAY Restaurant & Lounge remains a consumer favourite, maintaining a consistent 80% satisfaction score in Comfort aspect for both this year and last year.

Satisfaction Score

80%

Aspect Rank

35 of 80
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PLAY Restaurant & Lounge Venue Congestion

Aug '23Jul '24

United Arab Emirates

PLAY Restaurant & Lounge is still the go-to place for customers, as their Venue Congestion score remains high at 33%, consistent with last year's score.

Satisfaction Score

33%

Aspect Rank

17 of 71
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PLAY Restaurant & Lounge Service

PLAY Restaurant & Lounge is struggling to meet customer expectations, with a 5% decrease in satisfaction in Service aspect, falling from 89% last year to 84% this year.

PLAY Restaurant & Lounge Billing and Payment

Aug '23Jul '24

United Arab Emirates

Use Realytics to know more about PLAY Restaurant & Loungelink

Satisfaction Score

Aspect Rank

29 of 44
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PLAY Restaurant & Lounge Dining Options

Aug '23Jul '24

United Arab Emirates

PLAY Restaurant & Lounge is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

39 of 95
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PLAY Restaurant & Lounge Waiting Time

Aug '23Jul '24

United Arab Emirates

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Satisfaction Score

Aspect Rank

94 of 95
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PLAY Restaurant & Lounge Order Processing

Aug '23Jul '24

United Arab Emirates

PLAY Restaurant & Lounge remains a consumer favourite, maintaining a consistent 50% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

62 of 93
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PLAY Restaurant & Lounge Staff

PLAY Restaurant & Lounge has shown an increase in Staff, with a jump from 82% last year to an impressive 84% this year.

PLAY Restaurant & Lounge Staff Competence

Aug '23Jul '24

United Arab Emirates

PLAY Restaurant & Lounge is still the go-to place for customers, as their Staff Competence score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

71 of 88
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PLAY Restaurant & Lounge Staff Friendliness

Aug '23Jul '24

United Arab Emirates

PLAY Restaurant & Lounge continues to evolve, with a 2% increase in customer satisfaction of Staff Friendliness, climbing from 86% last year to 88% this year.

Satisfaction Score

88%
2pp

Aspect Rank

70 of 95
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PLAY Restaurant & Lounge Staff Attentiveness

Aug '23Jul '24

United Arab Emirates

PLAY Restaurant & Lounge remains a consumer favourite, maintaining a consistent 83% satisfaction score in Staff Attentiveness aspect for both this year and last year.

Satisfaction Score

83%

Aspect Rank

69 of 88
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PLAY Restaurant & Lounge Staff Members

Aug '23Jul '24

United Arab Emirates

PLAY Restaurant & Lounge is still the go-to place for customers, as their Staff Members score remains high at 71%, consistent with last year's score.

Satisfaction Score

71%

Aspect Rank

72 of 95
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