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Reporting period: Aug '23Jul '24

Backyard Overview

<10 Places
Coffee Shop

Brand Satisfaction

92%

Country Rank

United Arab Emirates
69 of 132

Category Rank

Coffee Shop
2 of 2

Rating Score

4.5

Sales Power

Sales Index

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Backyard Brand Profile

Aug '23Jul '24

United Arab Emirates

Backyard has a much lower satisfaction score for its Service compared to its other aspects. However, Backyard has succeeded in its Staff aspect, with a 100% satisfaction score.

Staff
100%
Food and Drinks
94%
Place
87%
Service
85%
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Backyard Satisfaction Trend

Feb '24Jul '24

United Arab Emirates

Backyard's brand satisfaction has decreased compared to previous month and now stands at 85%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Backyard Food and Drinks

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Backyard Food Quality

Aug '23Jul '24

United Arab Emirates

Backyard remains a consumer favourite, maintaining a consistent 82% satisfaction score in Food Quality aspect for both this year and last year.

Satisfaction Score

82%

Aspect Rank

2 of 2
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Backyard Menu Selection

Aug '23Jul '24

United Arab Emirates

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Satisfaction Score

Aspect Rank

1 of 2
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Backyard Dishes

Aug '23Jul '24

United Arab Emirates

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Satisfaction Score

Aspect Rank

1 of 2
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Backyard Drinks

Aug '23Jul '24

United Arab Emirates

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Satisfaction Score

Aspect Rank

2 of 2
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Backyard Place

Backyard is still the go-to place for customers, as their Place score remains high at 87%, consistent with last year's score.

Backyard Atmosphere and Décor

Aug '23Jul '24

United Arab Emirates

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Satisfaction Score

Aspect Rank

2 of 2
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Backyard Cleanliness and Hygiene

Aug '23Jul '24

United Arab Emirates

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Satisfaction Score

Aspect Rank

1 of 2
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Backyard Options for different visitors

Aug '23Jul '24

United Arab Emirates

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Satisfaction Score

Aspect Rank

2 of 2
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Backyard Comfort

Aug '23Jul '24

United Arab Emirates

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Satisfaction Score

Aspect Rank

1 of 2
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Backyard Venue Congestion

Aug '23Jul '24

United Arab Emirates

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Satisfaction Score

Aspect Rank

1 of 2
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Backyard Work and study friendly

Aug '23Jul '24

United Arab Emirates

Backyard remains a consumer favourite, maintaining a consistent 67% satisfaction score in Work and study friendly aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

2 of 2
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Backyard Service

Backyard is still the go-to place for customers, as their Service score remains high at 85%, consistent with last year's score.

Backyard Dining Options

Aug '23Jul '24

United Arab Emirates

Backyard remains a consumer favourite, maintaining a consistent 86% satisfaction score in Dining Options aspect for both this year and last year.

Satisfaction Score

86%

Aspect Rank

2 of 2
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Backyard Online Facilities

Aug '23Jul '24

United Arab Emirates

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Satisfaction Score

Aspect Rank

1 of 1
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Backyard Waiting Time

Aug '23Jul '24

United Arab Emirates

Backyard is still the go-to place for customers, as their Waiting Time score remains high at 33%, consistent with last year's score.

Satisfaction Score

33%

Aspect Rank

2 of 2
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Backyard Order Processing

Aug '23Jul '24

United Arab Emirates

Backyard remains a consumer favourite, maintaining a consistent 50% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

2 of 2
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Backyard Staff

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Backyard Staff Competence

Aug '23Jul '24

United Arab Emirates

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Satisfaction Score

Aspect Rank

2 of 2
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Backyard Staff Friendliness

Aug '23Jul '24

United Arab Emirates

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Satisfaction Score

Aspect Rank

2 of 2
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Backyard Staff Members

Aug '23Jul '24

United Arab Emirates

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Satisfaction Score

Aspect Rank

2 of 2
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