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Reporting period: Apr '23Mar '24

El Refugi Alpí Overview

<10 Places
Restaurant

Brand Satisfaction

61%
10pp

Country Rank

Andorra
23 of 25

Category Rank

Restaurant
20 of 21

Rating Score

3.2

Sales Power

Sales Index

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El Refugi Alpí Brand Profile

Apr '23Mar '24

Andorra

El Refugi Alpí has a much lower satisfaction score for its Pricing compared to its other aspects. However, El Refugi Alpí has succeeded in its Place aspect, with a 83% satisfaction score.

Place
83%
3pp
Food and Drinks
70%
14pp
Staff
49%
17pp
Service
49%
3pp
Pricing
40%
4pp
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El Refugi Alpí Satisfaction Trend

Last 6 months

Andorra

El Refugi Alpí's brand satisfaction has increased compared to previous month and now stands at 93%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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El Refugi Alpí Food and Drinks

El Refugi Alpí is losing some of its appeal, with a concerning 14% decrease in satisfaction for Food and Drinks dropping from 84% last year to 70% this year.

El Refugi Alpí Food Quality

Apr '23Mar '24

Andorra

El Refugi Alpí remains a consumer favourite, maintaining a consistent 47% satisfaction score in Food Quality aspect for both this year and last year.

Satisfaction Score

47%

Aspect Rank

11 of 21
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El Refugi Alpí Dishes

Apr '23Mar '24

Andorra

El Refugi Alpí is struggling to meet customer expectations, with a 13% decrease in satisfaction in Dishes aspect, falling from 81% last year to 68% this year.

Satisfaction Score

68%
13pp

Aspect Rank

17 of 21
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El Refugi Alpí Place

El Refugi Alpí is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 86% last year to 83% this year.

El Refugi Alpí Atmosphere and Décor

Apr '23Mar '24

Andorra

El Refugi Alpí is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

15 of 21
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El Refugi Alpí Pricing

El Refugi Alpí is facing challenges in evolving its Pricing aspect, with a 4% decrease in customer satisfaction, dropping from 44% last year to 40% this year.

El Refugi Alpí Price

Apr '23Mar '24

Andorra

El Refugi Alpí is facing challenges in maintaining its customer experience, with a noticeable 4% decrease in their Price aspect satisfaction score, dropping from 44% to 40% this year.

Satisfaction Score

40%
4pp

Aspect Rank

17 of 21
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El Refugi Alpí Service

El Refugi Alpí is losing some of its appeal, with a concerning 3% decrease in satisfaction for Service dropping from 52% last year to 49% this year.

El Refugi Alpí Waiting Time

Apr '23Mar '24

Andorra

El Refugi Alpí has shown an increase in Waiting Time, with a jump from 25% last year to an impressive 35% this year.

Satisfaction Score

35%
10pp

Aspect Rank

9 of 21
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El Refugi Alpí Staff

El Refugi Alpí is struggling to meet customer expectations, with a 17% decrease in satisfaction in Staff aspect, falling from 66% last year to 49% this year.

El Refugi Alpí Staff Friendliness

Apr '23Mar '24

Andorra

El Refugi Alpí is losing its edge, with a noticeable decrease in guest satisfaction in Staff Friendliness aspect, down from 68% last year to 57% this year.

Satisfaction Score

57%
11pp

Aspect Rank

14 of 21
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El Refugi Alpí Staff Members

Apr '23Mar '24

Andorra

El Refugi Alpí is facing challenges in evolving its Staff Members aspect, with a 28% decrease in customer satisfaction, dropping from 59% last year to 31% this year.

Satisfaction Score

31%
28pp

Aspect Rank

8 of 21
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