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Reporting period: Jul '23Jun '24

El Refugi Alpí Overview

<10 Places
Restaurant

Brand Satisfaction

60%
11pp

Country Rank

Andorra
23 of 25

Category Rank

Restaurant
20 of 21

Rating Score

3

Sales Power

Sales Index

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El Refugi Alpí Brand Profile

Jul '23Jun '24

Andorra

El Refugi Alpí has a much lower satisfaction score for its Pricing compared to its other aspects. However, El Refugi Alpí has succeeded in its Place aspect, with a 82% satisfaction score.

Place
82%
4pp
Food and Drinks
65%
20pp
Staff
52%
7pp
Service
51%
Pricing
35%
12pp
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El Refugi Alpí Satisfaction Trend

Jan '24Jun '24

Andorra

El Refugi Alpí's brand satisfaction has increased compared to previous month and now stands at 67%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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El Refugi Alpí Food and Drinks

El Refugi Alpí is losing some of its appeal, with a concerning 20% decrease in satisfaction for Food and Drinks dropping from 85% last year to 65% this year.

El Refugi Alpí Food Quality

Jul '23Jun '24

Andorra

El Refugi Alpí is struggling to meet customer expectations, with a 10% decrease in satisfaction in Food Quality aspect, falling from 54% last year to 44% this year.

Satisfaction Score

44%
10pp

Aspect Rank

11 of 21
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El Refugi Alpí Dishes

Jul '23Jun '24

Andorra

El Refugi Alpí is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 81% last year to 63% this year.

Satisfaction Score

63%
18pp

Aspect Rank

18 of 21
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El Refugi Alpí Place

El Refugi Alpí is facing challenges in evolving its Place aspect, with a 4% decrease in customer satisfaction, dropping from 86% last year to 82% this year.

El Refugi Alpí Atmosphere and Décor

Jul '23Jun '24

Andorra

El Refugi Alpí is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

17 of 21
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El Refugi Alpí Pricing

El Refugi Alpí is facing challenges in maintaining its customer experience, with a noticeable 12% decrease in their Pricing aspect satisfaction score, dropping from 47% to 35% this year.

El Refugi Alpí Price

Jul '23Jun '24

Andorra

El Refugi Alpí is losing some of its appeal, with a concerning 12% decrease in satisfaction for Price dropping from 48% last year to 36% this year.

Satisfaction Score

36%
12pp

Aspect Rank

19 of 21
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El Refugi Alpí Service

El Refugi Alpí remains a consumer favourite, maintaining a consistent 51% satisfaction score in Service aspect for both this year and last year.

El Refugi Alpí Dining Options

Jul '23Jun '24

Andorra

El Refugi Alpí is still the go-to place for customers, as their Dining Options score remains high at 82%, consistent with last year's score.

Satisfaction Score

82%

Aspect Rank

3 of 21
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El Refugi Alpí Waiting Time

Jul '23Jun '24

Andorra

El Refugi Alpí has shown an increase in Waiting Time, with a jump from 24% last year to an impressive 36% this year.

Satisfaction Score

36%
12pp

Aspect Rank

9 of 21
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El Refugi Alpí Staff

El Refugi Alpí is struggling to meet customer expectations, with a 7% decrease in satisfaction in Staff aspect, falling from 59% last year to 52% this year.

El Refugi Alpí Staff Friendliness

Jul '23Jun '24

Andorra

El Refugi Alpí is losing its edge, with a noticeable decrease in guest satisfaction in Staff Friendliness aspect, down from 61% last year to 59% this year.

Satisfaction Score

59%
2pp

Aspect Rank

14 of 21
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El Refugi Alpí Staff Members

Jul '23Jun '24

Andorra

El Refugi Alpí is facing challenges in evolving its Staff Members aspect, with a 18% decrease in customer satisfaction, dropping from 52% last year to 34% this year.

Satisfaction Score

34%
18pp

Aspect Rank

7 of 21
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