Burger King Overview

Sales Index

Burger King Brand Profile

Aug '23 — Jul '24

Andorra

Burger King has a much lower satisfaction score for its Food and Drinks compared to its other aspects. However, Burger King has succeeded in its Staff aspect, with a 59% satisfaction score.

Staff

59%

▲

16pp

Place

58%

▼

10pp

Service

53%

▼

1pp

Food and Drinks

50%

▼

7pp

Burger King Satisfaction Trend

Feb '24 — Jul '24

Andorra

Burger King's brand satisfaction has decreased compared to previous month and now stands at 44%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

Burger King Food and Drinks

Burger King is losing some of its appeal, with a concerning 7% decrease in satisfaction for Food and Drinks dropping from 57% last year to 50% this year.

Burger King Food Quality

Aug '23 — Jul '24

Andorra

Burger King remains a consumer favourite, maintaining a consistent 20% satisfaction score in Food Quality aspect for both this year and last year.

Satisfaction Score

20%

Aspect Rank

2 of 2

Burger King Menu Selection

Aug '23 — Jul '24

Andorra

Burger King is still the go-to place for customers, as their Menu Selection score remains high at 75%, consistent with last year's score.

Satisfaction Score

75%

Aspect Rank

1 of 2

Burger King Dishes

Aug '23 — Jul '24

Andorra

Burger King remains a consumer favourite, maintaining a consistent 52% satisfaction score in Dishes aspect for both this year and last year.

Satisfaction Score

52%

Aspect Rank

2 of 2

Check Competitive Advantage

Analyze 148 Food and Drinks Aspects

Burger King Drinks

Aug '23 — Jul '24

Andorra

Burger King is still the go-to place for customers, as their Drinks score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

▲

1 of 2

Burger King Place

Burger King is struggling to meet customer expectations, with a 10% decrease in satisfaction in Place aspect, falling from 68% last year to 58% this year.

Burger King Atmosphere and Décor

Aug '23 — Jul '24

Andorra

Burger King remains a consumer favourite, maintaining a consistent 33% satisfaction score in Atmosphere and Décor aspect for both this year and last year.

Satisfaction Score

33%

Aspect Rank

2 of 2

Burger King Cleanliness and Hygiene

Aug '23 — Jul '24

Andorra

Burger King is losing its edge, with a noticeable decrease in guest satisfaction in Cleanliness and Hygiene aspect, down from 77% last year to 62% this year.

Satisfaction Score

62%

▼

15pp

Aspect Rank

2 of 2

Burger King Restrooms

Aug '23 — Jul '24

Andorra

Burger King is still the go-to place for customers, as their Restrooms score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

2 of 2

Check Competitive Advantage

Burger King Options for different visitors

Aug '23 — Jul '24

Andorra

Satisfaction Score

Aspect Rank

▲

1 of 2

Burger King Child-Friendly Conditions

Aug '23 — Jul '24

Andorra

Satisfaction Score

Aspect Rank

▼

2 of 2

Burger King Comfort

Aug '23 — Jul '24

Andorra

Burger King remains a consumer favourite, maintaining a consistent 50% satisfaction score in Comfort aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

▼

2 of 2

Check Competitive Advantage

Burger King Dining Area

Aug '23 — Jul '24

Andorra

Burger King is still the go-to place for customers, as their Dining Area score remains high at 75%, consistent with last year's score.

Satisfaction Score

75%

Aspect Rank

▲

1 of 2

Burger King Work and study friendly

Aug '23 — Jul '24

Andorra

Burger King remains a consumer favourite, maintaining a consistent 50% satisfaction score in Work and study friendly aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

2 of 2

Analyze 55 Place Aspects

Burger King Service

Burger King is facing challenges in evolving its Service aspect, with a 1% decrease in customer satisfaction, dropping from 54% last year to 53% this year.

Burger King Billing and Payment

Aug '23 — Jul '24

Andorra

Satisfaction Score

Aspect Rank

1 of 1

Burger King Opening Hours

Aug '23 — Jul '24

Andorra

Satisfaction Score

Aspect Rank

2 of 2

Burger King Dining Options

Aug '23 — Jul '24

Andorra

Burger King is still the go-to place for customers, as their Dining Options score remains high at 44%, consistent with last year's score.

Satisfaction Score

44%

Aspect Rank

▼

2 of 2

Check Competitive Advantage

Analyze 40 Service Aspects

Burger King Waiting Time

Aug '23 — Jul '24

Andorra

Burger King remains a consumer favourite, maintaining a consistent 41% satisfaction score in Waiting Time aspect for both this year and last year.

Satisfaction Score

41%

Aspect Rank

2 of 2

Burger King Order Processing

Aug '23 — Jul '24

Andorra

Burger King is still the go-to place for customers, as their Order Processing score remains high at 33%, consistent with last year's score.

Satisfaction Score

33%

Aspect Rank

2 of 2

Burger King Staff

Burger King has shown an increase in Staff, with a jump from 43% last year to an impressive 59% this year.

Burger King Staff Competence

Aug '23 — Jul '24

Andorra

Satisfaction Score