SPAR Brand Profile
Jul '23 — Jun '24
South Africa
SPAR has a much lower satisfaction score for its Pricing compared to its other aspects. However, SPAR has succeeded in its Staff aspect, with a 90% satisfaction score.
SPAR Satisfaction Trend
Jan '24 — Jun '24
South Africa
SPAR's brand satisfaction has decreased compared to previous month and now stands at 60%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
SPAR Food and Drinks
SPAR is losing some of its appeal, with a concerning 7% decrease in satisfaction for Food and Drinks dropping from 83% last year to 76% this year.
SPAR Food Quality
Jul '23 — Jun '24
South Africa
SPAR has shown an increase in Food Quality, with a jump from 79% last year to an impressive 80% this year.
Satisfaction Score
Aspect Rank
SPAR Dishes
Jul '23 — Jun '24
South Africa
SPAR is struggling to meet customer expectations, with a 29% decrease in satisfaction in Dishes aspect, falling from 81% last year to 52% this year.
Satisfaction Score
Aspect Rank
SPAR Place
SPAR remains a consumer favourite, maintaining a consistent 88% satisfaction score in Place aspect for both this year and last year.
SPAR Cleanliness and Hygiene
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
SPAR Pricing
SPAR is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 78% last year to 59% this year.
SPAR Price
Jul '23 — Jun '24
South Africa
SPAR is facing challenges in evolving its Price aspect, with a 22% decrease in customer satisfaction, dropping from 77% last year to 55% this year.
Satisfaction Score
Aspect Rank
SPAR Service
SPAR is facing challenges in maintaining its customer experience, with a noticeable 1% decrease in their Service aspect satisfaction score, dropping from 84% to 83% this year.
SPAR Staff
SPAR continues to evolve, with a 9% increase in customer satisfaction of Staff, climbing from 81% last year to 90% this year.
SPAR Staff Friendliness
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
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