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Reporting period: Feb '23Jan '24

Platō Coffee - Alpine Attitude Overview

10-100 Places
Coffee Shop

Brand Satisfaction

93%
2pp

Country Rank

South Africa
3 of 45

Category Rank

Coffee Shop
1 of 8

Rating Score

4.7

Sales Power

Sales Index

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Platō Coffee - Alpine Attitude Brand Profile

Feb '23Jan '24

South Africa

Platō Coffee - Alpine Attitude has a much lower satisfaction score for its Location compared to its other aspects. However, Platō Coffee - Alpine Attitude has succeeded in its Food and Drinks aspect, with a 95% satisfaction score.

Food and Drinks
95%
Staff
95%
1pp
Service
91%
Place
81%
11pp
Pricing
76%
Location
71%
29pp
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Platō Coffee - Alpine Attitude Food and Drinks

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Platō Coffee - Alpine Attitude Portion Size

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

2 of 7
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Platō Coffee - Alpine Attitude Food Quality

Feb '23Jan '24

South Africa

Platō Coffee - Alpine Attitude has shown an increase in Food Quality, with a jump from 57% last year to an impressive 83% this year.

Satisfaction Score

83%
26pp

Aspect Rank

1 of 8
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Platō Coffee - Alpine Attitude Menu Selection

Feb '23Jan '24

South Africa

Platō Coffee - Alpine Attitude is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

1 of 8
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Platō Coffee - Alpine Attitude Dishes

Feb '23Jan '24

South Africa

Platō Coffee - Alpine Attitude is losing some of its appeal, with a concerning 3% decrease in satisfaction for Dishes dropping from 87% last year to 84% this year.

Satisfaction Score

84%
3pp

Aspect Rank

2 of 8
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Platō Coffee - Alpine Attitude Drinks

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

2 of 8
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Platō Coffee - Alpine Attitude Location

Platō Coffee - Alpine Attitude is struggling to meet customer expectations, with a 29% decrease in satisfaction in Location aspect, falling from 100% last year to 71% this year.

Platō Coffee - Alpine Attitude Parking

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

5 of 7
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Platō Coffee - Alpine Attitude Conveniently Situated

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

4 of 6
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Platō Coffee - Alpine Attitude Views and Surroundings

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

5 of 6
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Platō Coffee - Alpine Attitude Ease to Find

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

3 of 4
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Platō Coffee - Alpine Attitude Transport Accessibility

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

1 of 1
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Platō Coffee - Alpine Attitude Place

Platō Coffee - Alpine Attitude is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 92% last year to 81% this year.

Platō Coffee - Alpine Attitude Atmosphere and Décor

Feb '23Jan '24

South Africa

Platō Coffee - Alpine Attitude is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

4 of 8
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Platō Coffee - Alpine Attitude Cleanliness and Hygiene

Feb '23Jan '24

South Africa

Platō Coffee - Alpine Attitude is facing challenges in evolving its Cleanliness and Hygiene aspect, with a 16% decrease in customer satisfaction, dropping from 85% last year to 69% this year.

Satisfaction Score

69%
16pp

Aspect Rank

1 of 8
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Platō Coffee - Alpine Attitude Restrooms

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

2 of 4
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Platō Coffee - Alpine Attitude Options for different visitors

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

4 of 7
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Platō Coffee - Alpine Attitude Child-Friendly Conditions

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

2 of 6
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Platō Coffee - Alpine Attitude Comfort

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

5 of 8
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Platō Coffee - Alpine Attitude Venue Congestion

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

4 of 8
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Platō Coffee - Alpine Attitude Dining Area

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

2 of 7
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Platō Coffee - Alpine Attitude Work and study friendly

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

6 of 7
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Platō Coffee - Alpine Attitude Pricing

Platō Coffee - Alpine Attitude remains a consumer favourite, maintaining a consistent 76% satisfaction score in Pricing aspect for both this year and last year.

Platō Coffee - Alpine Attitude Price

Feb '23Jan '24

South Africa

Platō Coffee - Alpine Attitude is facing challenges in maintaining its customer experience, with a noticeable 9% decrease in their Price aspect satisfaction score, dropping from 80% to 71% this year.

Satisfaction Score

71%
9pp

Aspect Rank

4 of 8
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Platō Coffee - Alpine Attitude Promotions

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

1 of 8
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Platō Coffee - Alpine Attitude Service

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Platō Coffee - Alpine Attitude Billing and Payment

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

2 of 7
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Platō Coffee - Alpine Attitude Opening Hours

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

1 of 7
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Platō Coffee - Alpine Attitude Dining Options

Feb '23Jan '24

South Africa

Platō Coffee - Alpine Attitude is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

1 of 8
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Platō Coffee - Alpine Attitude Waiting Time

Feb '23Jan '24

South Africa

Platō Coffee - Alpine Attitude is still the go-to place for customers, as their Waiting Time score remains high at 80%, consistent with last year's score.

Satisfaction Score

80%

Aspect Rank

1 of 8
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Platō Coffee - Alpine Attitude Order Processing

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

2 of 8
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Platō Coffee - Alpine Attitude Staff

Platō Coffee - Alpine Attitude is struggling to meet customer expectations. Use Realytics to know why

Platō Coffee - Alpine Attitude Staff Competence

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

3 of 7
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Platō Coffee - Alpine Attitude Staff Friendliness

Feb '23Jan '24

South Africa

Platō Coffee - Alpine Attitude is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

2 of 8
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Platō Coffee - Alpine Attitude Staff Attentiveness

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

3 of 8
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Platō Coffee - Alpine Attitude Staff Members

Feb '23Jan '24

South Africa

Platō Coffee - Alpine Attitude remains a consumer favourite, maintaining a consistent 73% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

73%

Aspect Rank

2 of 8
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