Galito's Brand Profile
Jul '23 — Jun '24
South Africa
Galito's has a much lower satisfaction score for its Service compared to its other aspects. However, Galito's has succeeded in its Pricing aspect, with a 90% satisfaction score.
Galito's Satisfaction Trend
Jan '24 — Jun '24
South Africa
Galito's's brand satisfaction has increased compared to previous month and now stands at 68%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Galito's Food and Drinks
Galito's is losing some of its appeal, with a concerning 7% decrease in satisfaction for Food and Drinks dropping from 68% last year to 61% this year.
Galito's Food Quality
Jul '23 — Jun '24
South Africa
Galito's is struggling to meet customer expectations, with a 4% decrease in satisfaction in Food Quality aspect, falling from 43% last year to 39% this year.
Satisfaction Score
Aspect Rank
Galito's Dishes
Jul '23 — Jun '24
South Africa
Galito's is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 58% last year to 45% this year.
Satisfaction Score
Aspect Rank
Galito's Place
Galito's is facing challenges in evolving its Place aspect, with a 7% decrease in customer satisfaction, dropping from 82% last year to 75% this year.
Satisfaction Score
Aspect Rank
Galito's Cleanliness and Hygiene
Jul '23 — Jun '24
South Africa
Galito's is facing challenges in maintaining its customer experience, with a noticeable 11% decrease in their Cleanliness and Hygiene aspect satisfaction score, dropping from 86% to 75% this year.
Satisfaction Score
Aspect Rank
Galito's Pricing
Galito's has shown an increase in Pricing, with a jump from 89% last year to an impressive 90% this year.
Galito's Price
Jul '23 — Jun '24
South Africa
Galito's continues to evolve, with a 1% increase in customer satisfaction of Price, climbing from 88% last year to 89% this year.
Satisfaction Score
Aspect Rank
Galito's Service
Galito's has successfully improved guest experience, as their "Service" satisfaction score jumped from 44% last year to an 58% this year.
Galito's Dining Options
Jul '23 — Jun '24
South Africa
Galito's continues to improve, with a notable increase in customer satisfaction for their Dining Options aspect, rising from 47% to 57% this year.
Satisfaction Score
Aspect Rank
Galito's Waiting Time
Jul '23 — Jun '24
South Africa
Galito's has demonstrated resilience in the industry, with a 10% increase in customer satisfaction for Waiting Time rising from 19% to 29% this year.
Satisfaction Score
Aspect Rank
Galito's Order Processing
Jul '23 — Jun '24
South Africa
Galito's has shown an increase in Order Processing, with a jump from 20% last year to an impressive 21% this year.
Satisfaction Score
Aspect Rank
Galito's Staff
Galito's continues to evolve, with a 6% increase in customer satisfaction of Staff, climbing from 63% last year to 69% this year.
Galito's Staff Friendliness
Jul '23 — Jun '24
South Africa
Galito's has successfully improved guest experience, as their "Staff Friendliness" satisfaction score jumped from 75% last year to an 76% this year.
Satisfaction Score
Aspect Rank
Galito's Staff Members
Jul '23 — Jun '24
South Africa
Galito's continues to improve, with a notable increase in customer satisfaction for their Staff Members aspect, rising from 42% to 67% this year.
Satisfaction Score
Aspect Rank
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