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Reporting period: Jul '23Jun '24

Hard Rock Cafe Overview

<10 Places
Restaurant

Brand Satisfaction

83%
6pp

Country Rank

Venezuela
11 of 13

Category Rank

Restaurant
10 of 11

Rating Score

4.3

Sales Power

Sales Index

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Hard Rock Cafe Brand Profile

Jul '23Jun '24

Venezuela

Hard Rock Cafe has a much lower satisfaction score for its Pricing compared to its other aspects. However, Hard Rock Cafe has succeeded in its Place aspect, with a 93% satisfaction score.

Place
93%
1pp
Service
84%
2pp
Food and Drinks
83%
16pp
Pricing
42%
5pp
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Hard Rock Cafe Satisfaction Trend

Jan '24Jun '24

Venezuela

Hard Rock Cafe's brand satisfaction has increased compared to previous month and now stands at 67%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Hard Rock Cafe Food and Drinks

Hard Rock Cafe has shown an increase in Food and Drinks, with a jump from 67% last year to an impressive 83% this year.

Hard Rock Cafe Dishes

Jul '23Jun '24

Venezuela

Hard Rock Cafe continues to evolve, with a 27% increase in customer satisfaction of Dishes, climbing from 55% last year to 82% this year.

Satisfaction Score

82%
27pp

Aspect Rank

10 of 11
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Hard Rock Cafe Place

Hard Rock Cafe is struggling to meet customer expectations. Use Realytics to know why

Hard Rock Cafe Atmosphere and Décor

Jul '23Jun '24

Venezuela

Hard Rock Cafe is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

10 of 11
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Hard Rock Cafe Pricing

Hard Rock Cafe has successfully improved guest experience, as their "Pricing" satisfaction score jumped from 37% last year to an 42% this year.

Hard Rock Cafe Price

Jul '23Jun '24

Venezuela

Hard Rock Cafe continues to improve, with a notable increase in customer satisfaction for their Price aspect, rising from 36% to 41% this year.

Satisfaction Score

41%
5pp

Aspect Rank

10 of 11
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Hard Rock Cafe Service

Hard Rock Cafe is losing some of its appeal, with a concerning 2% decrease in satisfaction for Service dropping from 86% last year to 84% this year.