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Reporting period: Aug '23Jul '24

Bar Facal Overview

<10 Places
Bar and Pub

Brand Satisfaction

64%
5pp

Country Rank

Uruguay
65 of 69

Category Rank

Bar and Pub
7 of 8

Rating Score

3.2

Sales Power

Sales Index

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Bar Facal Brand Profile

Aug '23Jul '24

Uruguay

Bar Facal has a much lower satisfaction score for its Pricing compared to its other aspects. However, Bar Facal has succeeded in its Staff aspect, with a 79% satisfaction score.

Staff
79%
4pp
Place
70%
4pp
Food and Drinks
67%
1pp
Service
59%
14pp
Pricing
22%
21pp
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Bar Facal Satisfaction Trend

Feb '24Jul '24

Uruguay

Bar Facal's brand satisfaction remains unchanged compared to the previous month and continues to stand at 53%. Use Realytics to closely monitor satisfaction score changes and assess how well the brand continues to meet customer expectations.

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Bar Facal Food and Drinks

Bar Facal is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food and Drinks dropping from 68% last year to 67% this year.

Bar Facal Portion Size

Aug '23Jul '24

Uruguay

Bar Facal remains a consumer favourite, maintaining a consistent 42% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

42%

Aspect Rank

7 of 8
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Bar Facal Food Quality

Aug '23Jul '24

Uruguay

Bar Facal has shown an increase in Food Quality, with a jump from 30% last year to an impressive 36% this year.

Satisfaction Score

36%
6pp

Aspect Rank

6 of 8
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Bar Facal Menu Selection

Aug '23Jul '24

Uruguay

Bar Facal is still the go-to place for customers, as their Menu Selection score remains high at 67%, consistent with last year's score.

Satisfaction Score

67%

Aspect Rank

6 of 8
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Bar Facal Dishes

Aug '23Jul '24

Uruguay

Bar Facal continues to evolve, with a 5% increase in customer satisfaction of Dishes, climbing from 61% last year to 66% this year.

Satisfaction Score

66%
5pp

Aspect Rank

7 of 8
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Bar Facal Drinks

Aug '23Jul '24

Uruguay

Bar Facal is struggling to meet customer expectations, with a 9% decrease in satisfaction in Drinks aspect, falling from 79% last year to 70% this year.

Satisfaction Score

70%
9pp

Aspect Rank

5 of 8
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Bar Facal Place

Bar Facal has successfully improved guest experience, as their "Place" satisfaction score jumped from 66% last year to an 70% this year.

Bar Facal Atmosphere and Décor

Aug '23Jul '24

Uruguay

Bar Facal is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

6 of 8
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Bar Facal Cleanliness and Hygiene

Aug '23Jul '24

Uruguay

Bar Facal remains a consumer favourite, maintaining a consistent 33% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.

Satisfaction Score

33%

Aspect Rank

7 of 7
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Bar Facal Restrooms

Aug '23Jul '24

Uruguay

Bar Facal is still the go-to place for customers, as their Restrooms score remains high at 40%, consistent with last year's score.

Satisfaction Score

40%

Aspect Rank

6 of 8
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Bar Facal Options for different visitors

Aug '23Jul '24

Uruguay

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Satisfaction Score

Aspect Rank

5 of 8
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Bar Facal Comfort

Aug '23Jul '24

Uruguay

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Satisfaction Score

Aspect Rank

2 of 8
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Bar Facal Venue Congestion

Aug '23Jul '24

Uruguay

Bar Facal remains a consumer favourite, maintaining a consistent 33% satisfaction score in Venue Congestion aspect for both this year and last year.

Satisfaction Score

33%

Aspect Rank

2 of 8
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Bar Facal Pricing

Bar Facal is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 43% last year to 22% this year.

Bar Facal Price

Aug '23Jul '24

Uruguay

Bar Facal is facing challenges in evolving its Price aspect, with a 22% decrease in customer satisfaction, dropping from 44% last year to 22% this year.

Satisfaction Score

22%
22pp

Aspect Rank

8 of 8
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Bar Facal Service

Bar Facal is facing challenges in maintaining its customer experience, with a noticeable 14% decrease in their Service aspect satisfaction score, dropping from 73% to 59% this year.

Bar Facal Dining Options

Aug '23Jul '24

Uruguay

Bar Facal is still the go-to place for customers, as their Dining Options score remains high at 67%, consistent with last year's score.

Satisfaction Score

67%

Aspect Rank

7 of 8
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Bar Facal Waiting Time

Aug '23Jul '24

Uruguay

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Satisfaction Score

Aspect Rank

7 of 8
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Bar Facal Order Processing

Aug '23Jul '24

Uruguay

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Satisfaction Score

Aspect Rank

8 of 8
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Bar Facal Staff

Bar Facal continues to improve, with a notable increase in customer satisfaction for their Staff aspect, rising from 75% to 79% this year.

Bar Facal Staff Competence

Aug '23Jul '24

Uruguay

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Satisfaction Score

Aspect Rank

1 of 4
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Bar Facal Staff Friendliness

Aug '23Jul '24

Uruguay

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Satisfaction Score

Aspect Rank

4 of 8
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Bar Facal Staff Attentiveness

Aug '23Jul '24

Uruguay

Bar Facal is losing some of its appeal, with a concerning 9% decrease in satisfaction for Staff Attentiveness dropping from 88% last year to 79% this year.

Satisfaction Score

79%
9pp

Aspect Rank

6 of 8
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Bar Facal Staff Members

Aug '23Jul '24

Uruguay

Bar Facal has demonstrated resilience in the industry, with a 21% increase in customer satisfaction for Staff Members rising from 54% to 75% this year.

Satisfaction Score

75%
21pp

Aspect Rank

1 of 8
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