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Reporting period: Apr '23Mar '24

Vapiano Overview

<10 Places
Restaurant

Brand Satisfaction

55%
3pp

Country Rank

Slovakia
99 of 101

Category Rank

Restaurant
70 of 72

Rating Score

2.8

Sales Power

Sales Index

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Vapiano Brand Profile

Apr '23Mar '24

Slovakia

Vapiano has a much lower satisfaction score for its Staff compared to its other aspects. However, Vapiano has succeeded in its Place aspect, with a 66% satisfaction score.

Place
66%
Food and Drinks
53%
5pp
Service
53%
7pp
Staff
45%
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Vapiano Satisfaction Trend

Last 6 months

Slovakia

Vapiano's brand satisfaction has decreased compared to previous month and now stands at 25%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Vapiano Food and Drinks

Vapiano has shown an increase in Food and Drinks, with a jump from 48% last year to an impressive 53% this year.

Vapiano Food Quality

Apr '23Mar '24

Slovakia

Vapiano continues to evolve, with a 11% increase in customer satisfaction of Food Quality, climbing from 18% last year to 29% this year.

Satisfaction Score

29%
11pp

Aspect Rank

51 of 72
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Vapiano Dishes

Apr '23Mar '24

Slovakia

Vapiano has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 50% last year to an 52% this year.

Satisfaction Score

52%
2pp

Aspect Rank

66 of 72
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Vapiano Place

Vapiano remains a consumer favourite, maintaining a consistent 66% satisfaction score in Place aspect for both this year and last year.

Vapiano Atmosphere and Décor

Apr '23Mar '24

Slovakia

Vapiano is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

56 of 72
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Vapiano Service

Vapiano continues to improve, with a notable increase in customer satisfaction for their Service aspect, rising from 46% to 53% this year.

Vapiano Waiting Time

Apr '23Mar '24

Slovakia

Vapiano is still the go-to place for customers, as their Waiting Time score remains high at 42%, consistent with last year's score.

Satisfaction Score

42%

Aspect Rank

35 of 72
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Vapiano Staff

Vapiano remains a consumer favourite, maintaining a consistent 45% satisfaction score in Staff aspect for both this year and last year.