Vapiano Brand Profile
Jul '23 — Jun '24
Slovakia
Vapiano has a much lower satisfaction score for its Staff compared to its other aspects. However, Vapiano has succeeded in its Place aspect, with a 60% satisfaction score.
Vapiano Satisfaction Trend
Jan '24 — Jun '24
Slovakia
Vapiano's brand satisfaction has decreased compared to previous month and now stands at 36%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Vapiano Food and Drinks
Vapiano has shown an increase in Food and Drinks, with a jump from 49% last year to an impressive 52% this year.
Vapiano Food Quality
Jul '23 — Jun '24
Slovakia
Vapiano continues to evolve, with a 7% increase in customer satisfaction of Food Quality, climbing from 21% last year to 28% this year.
Satisfaction Score
Aspect Rank
Vapiano Dishes
Jul '23 — Jun '24
Slovakia
Vapiano is losing some of its appeal, with a concerning 3% decrease in satisfaction for Dishes dropping from 52% last year to 49% this year.
Satisfaction Score
Aspect Rank
Vapiano Place
Vapiano is struggling to meet customer expectations, with a 20% decrease in satisfaction in Place aspect, falling from 80% last year to 60% this year.
Vapiano Atmosphere and Décor
Jul '23 — Jun '24
Slovakia
Satisfaction Score
Aspect Rank
Vapiano Service
Vapiano remains a consumer favourite, maintaining a consistent 51% satisfaction score in Service aspect for both this year and last year.
Vapiano Waiting Time
Jul '23 — Jun '24
Slovakia
Vapiano is still the go-to place for customers, as their Waiting Time score remains high at 37%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Vapiano Staff
Vapiano is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 67% last year to 45% this year.
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