Vapiano Brand Profile
Aug '23 — Jul '24
Slovakia
Vapiano has a much lower satisfaction score for its Staff compared to its other aspects. However, Vapiano has succeeded in its Place aspect, with a 60% satisfaction score.
Vapiano Satisfaction Trend
Feb '24 — Jul '24
Slovakia
Vapiano's brand satisfaction has increased compared to previous month and now stands at 76%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Vapiano Food and Drinks
Vapiano has shown an increase in Food and Drinks, with a jump from 50% last year to an impressive 51% this year.
Vapiano Portion Size
Aug '23 — Jul '24
Slovakia
Vapiano remains a consumer favourite, maintaining a consistent 50% satisfaction score in Portion Size aspect for both this year and last year.
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Vapiano Food Quality
Aug '23 — Jul '24
Slovakia
Vapiano continues to evolve, with a 6% increase in customer satisfaction of Food Quality, climbing from 22% last year to 28% this year.
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Vapiano Menu Selection
Aug '23 — Jul '24
Slovakia
Vapiano is still the go-to place for customers, as their Menu Selection score remains high at 75%, consistent with last year's score.
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Vapiano Dishes
Aug '23 — Jul '24
Slovakia
Vapiano is losing some of its appeal, with a concerning 3% decrease in satisfaction for Dishes dropping from 52% last year to 49% this year.
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Vapiano Drinks
Aug '23 — Jul '24
Slovakia
Vapiano remains a consumer favourite, maintaining a consistent 70% satisfaction score in Drinks aspect for both this year and last year.
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Vapiano Cuisines
Aug '23 — Jul '24
Slovakia
Vapiano is still the go-to place for customers, as their Cuisines score remains high at 83%, consistent with last year's score.
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Vapiano Place
Vapiano is struggling to meet customer expectations, with a 18% decrease in satisfaction in Place aspect, falling from 78% last year to 60% this year.
Vapiano Atmosphere and Décor
Aug '23 — Jul '24
Slovakia
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Vapiano Options for different visitors
Aug '23 — Jul '24
Slovakia
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Vapiano Dining Area
Aug '23 — Jul '24
Slovakia
Vapiano remains a consumer favourite, maintaining a consistent 50% satisfaction score in Dining Area aspect for both this year and last year.
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Vapiano Service
Vapiano has successfully improved guest experience, as their "Service" satisfaction score jumped from 49% last year to an 51% this year.
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Vapiano Dining Options
Aug '23 — Jul '24
Slovakia
Vapiano is still the go-to place for customers, as their Dining Options score remains high at 79%, consistent with last year's score.
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Vapiano Waiting Time
Aug '23 — Jul '24
Slovakia
Vapiano remains a consumer favourite, maintaining a consistent 38% satisfaction score in Waiting Time aspect for both this year and last year.
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Vapiano Order Processing
Aug '23 — Jul '24
Slovakia
Vapiano is still the go-to place for customers, as their Order Processing score remains high at 36%, consistent with last year's score.
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Vapiano Staff
Vapiano is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 64% last year to 46% this year.
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Vapiano Staff Friendliness
Aug '23 — Jul '24
Slovakia
Vapiano remains a consumer favourite, maintaining a consistent 86% satisfaction score in Staff Friendliness aspect for both this year and last year.
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Vapiano Staff Members
Aug '23 — Jul '24
Slovakia
Vapiano is still the go-to place for customers, as their Staff Members score remains high at 43%, consistent with last year's score.
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Aspect Rank