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Reporting period: Aug '23Jul '24

Roxor Overview

<10 Places
Restaurant

Brand Satisfaction

85%
1pp

Country Rank

Slovakia
41 of 105

Category Rank

Restaurant
24 of 70

Rating Score

4.7

Sales Power

Sales Index

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Roxor Brand Profile

Aug '23Jul '24

Slovakia

Roxor has a much lower satisfaction score for its Place compared to its other aspects. However, Roxor has succeeded in its Staff aspect, with a 89% satisfaction score.

Staff
89%
1pp
Food and Drinks
87%
2pp
Service
86%
7pp
Place
76%
15pp
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Roxor Satisfaction Trend

Feb '24Jul '24

Slovakia

Roxor's brand satisfaction has decreased compared to previous month and now stands at 92%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Roxor Food and Drinks

Roxor is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 89% last year to 87% this year.

Roxor Portion Size

Aug '23Jul '24

Slovakia

Roxor remains a consumer favourite, maintaining a consistent 82% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

82%

Aspect Rank

41 of 70
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Roxor Food Quality

Aug '23Jul '24

Slovakia

Roxor is struggling to meet customer expectations, with a 13% decrease in satisfaction in Food Quality aspect, falling from 69% last year to 56% this year.

Satisfaction Score

56%
13pp

Aspect Rank

36 of 70
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Roxor Menu Selection

Aug '23Jul '24

Slovakia

Roxor is still the go-to place for customers, as their Menu Selection score remains high at 73%, consistent with last year's score.

Satisfaction Score

73%

Aspect Rank

66 of 70
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Roxor Dishes

Aug '23Jul '24

Slovakia

Roxor is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 92% last year to 90% this year.

Satisfaction Score

90%
2pp

Aspect Rank

9 of 70
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Satisfaction Score

Aspect Rank

22 of 69
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Roxor Cuisines

Aug '23Jul '24

Slovakia

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Satisfaction Score

Aspect Rank

15 of 58
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Roxor Place

Roxor has shown an increase in Place, with a jump from 61% last year to an impressive 76% this year.

Roxor Atmosphere and Décor

Aug '23Jul '24

Slovakia

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Satisfaction Score

Aspect Rank

41 of 70
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Roxor Cleanliness and Hygiene

Aug '23Jul '24

Slovakia

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Satisfaction Score

Aspect Rank

12 of 69
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Roxor Options for different visitors

Aug '23Jul '24

Slovakia

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Satisfaction Score

Aspect Rank

11 of 67
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Roxor Comfort

Aug '23Jul '24

Slovakia

Roxor remains a consumer favourite, maintaining a consistent 20% satisfaction score in Comfort aspect for both this year and last year.

Satisfaction Score

20%

Aspect Rank

49 of 60
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Roxor Venue Congestion

Aug '23Jul '24

Slovakia

Roxor is still the go-to place for customers, as their Venue Congestion score remains high at 33%, consistent with last year's score.

Satisfaction Score

33%

Aspect Rank

8 of 62
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Roxor Dining Area

Aug '23Jul '24

Slovakia

Roxor remains a consumer favourite, maintaining a consistent 50% satisfaction score in Dining Area aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

47 of 70
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Roxor Service

Roxor continues to evolve, with a 7% increase in customer satisfaction of Service, climbing from 79% last year to 86% this year.

Roxor Billing and Payment

Aug '23Jul '24

Slovakia

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Satisfaction Score

Aspect Rank

7 of 57
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Roxor Dining Options

Aug '23Jul '24

Slovakia

Roxor is still the go-to place for customers, as their Dining Options score remains high at 75%, consistent with last year's score.

Satisfaction Score

75%

Aspect Rank

59 of 70
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Roxor Waiting Time

Aug '23Jul '24

Slovakia

Roxor remains a consumer favourite, maintaining a consistent 54% satisfaction score in Waiting Time aspect for both this year and last year.

Satisfaction Score

54%

Aspect Rank

45 of 70
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Roxor Order Processing

Aug '23Jul '24

Slovakia

Roxor is still the go-to place for customers, as their Order Processing score remains high at 63%, consistent with last year's score.

Satisfaction Score

63%

Aspect Rank

20 of 70
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Roxor Staff

Roxor is facing challenges in evolving its Staff aspect, with a 1% decrease in customer satisfaction, dropping from 90% last year to 89% this year.

Roxor Staff Competence

Aug '23Jul '24

Slovakia

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Satisfaction Score

Aspect Rank

19 of 62
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Roxor Staff Friendliness

Aug '23Jul '24

Slovakia

Roxor has successfully improved guest experience, as their "Staff Friendliness" satisfaction score jumped from 82% last year to an 89% this year.

Satisfaction Score

89%
7pp

Aspect Rank

36 of 70
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Roxor Staff Attentiveness

Aug '23Jul '24

Slovakia

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Satisfaction Score

Aspect Rank

15 of 67
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Roxor Staff Members

Aug '23Jul '24

Slovakia

Roxor remains a consumer favourite, maintaining a consistent 50% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

47 of 69
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