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Reporting period: Apr '23Mar '24

Pizza Hut Overview

<10 Places
Restaurant

Brand Satisfaction

77%
6pp

Country Rank

Slovakia
77 of 101

Category Rank

Restaurant
53 of 72

Rating Score

3.5

Sales Power

Sales Index

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Pizza Hut Brand Profile

Apr '23Mar '24

Slovakia

Pizza Hut has a much lower satisfaction score for its Staff compared to its other aspects. However, Pizza Hut has succeeded in its Service aspect, with a 80% satisfaction score.

Service
80%
Food and Drinks
78%
6pp
Staff
77%
10pp
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Pizza Hut Satisfaction Trend

Last 6 months

Slovakia

Pizza Hut's brand satisfaction has decreased compared to previous month and now stands at 18%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Pizza Hut Food and Drinks

Pizza Hut is losing some of its appeal, with a concerning 6% decrease in satisfaction for Food and Drinks dropping from 84% last year to 78% this year.

Pizza Hut Dishes

Apr '23Mar '24

Slovakia

Pizza Hut is struggling to meet customer expectations, with a 4% decrease in satisfaction in Dishes aspect, falling from 89% last year to 85% this year.

Satisfaction Score

85%
4pp

Aspect Rank

21 of 72
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Pizza Hut Service

Pizza Hut remains a consumer favourite, maintaining a consistent 80% satisfaction score in Service aspect for both this year and last year.

Pizza Hut Waiting Time

Apr '23Mar '24

Slovakia

Pizza Hut is still the go-to place for customers, as their Waiting Time score remains high at 69%, consistent with last year's score.

Satisfaction Score

69%

Aspect Rank

21 of 72
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Pizza Hut Staff

Pizza Hut is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 87% last year to 77% this year.